Re: Lauch image difficulties iOS 9

Roshan Chhetri · ‎Nov 08, 2015

Hi Umanoff‌, If you can see the launch image in the app I believe it is not an issue related to launch image. I would like to see error you are getting with the app you are testing. Requesting you to send a sample app to chhetriATadobeDOTcom such that I can debug and probably help you. Roshan Adobe AIR

Roshan Chhetri · ‎Nov 01, 2015

Hi hpmad‌, I hope you have enabled developer mode in your device and also allowed USB debugging for the computer (the dialog that appears when device is connected to the computer) You can also try to install latest USB driver for the phone you are using. - Roshan

Roshan Chhetri · ‎Sep 30, 2015

Hi, We have reproduced the issue and team is looking into this. Roshan AdobeAir

Roshan Chhetri · ‎Sep 28, 2015

Hi enricQ2‌, We are looking into this. The TEstBadQuality.zip link cannot be accessed by us. Can you upload the sample in the dropbox and let us know the link? Roshan Adobe AIR

Roshan Chhetri · ‎Sep 23, 2015

Please read the blog: Troubleshooting common Adobe AIR installation errors with iOS applications I hope this helps. Roshan Adobe Air

Roshan Chhetri · ‎Sep 23, 2015

Hi niranjan99926198‌ Yes, AIR supports iOS 9 and we're not aware of any major issues with AIR SDK and iOS 9, let us know if you come across. You can continue using the workaround till we update the ‘ld’ and other binaries in AIR SDK, it’s on priority for sure. -Roshan

Roshan Chhetri · ‎Sep 23, 2015

Great, Thanks for the confirmation.

Roshan Chhetri · ‎Sep 23, 2015

Yes for sure

Roshan Chhetri · ‎Sep 23, 2015

Please follow the following Workaround [Applicable only for MAC] 1. Download and install Latest Xcode version 7 (we tried on xcode7.2 beta ) 2. Create a soft link or Copy the ld from Xcode path : /Applications/Xcode-beta.app/Contents/Developer/Toolchains/XcodeDefault.xctoolchain/usr/bi n/ld to <FLEX_SDK_PATH>/lib/aot/bin/ld64/ld64 I hope it solves the issue.

Roshan Chhetri · ‎Sep 23, 2015

Hi niranjan99926198‌, Please follow the following Workaround [Applicable only for MAC] 1. Download and install Latest Xcode version 7 (we tried on xcode7.2 beta ) 2. Create a soft link or Copy the ld from Xcode path : /Applications/Xcode-beta.app/Contents/Developer/Toolchains/XcodeDefault.xctoolchain/usr/bin/ld to <AIR_SDK_PATH>/lib/aot/bin/ld64/ld64 I hope it solves the issue. Roshan Adobe Air

Roshan Chhetri · ‎Sep 22, 2015

I will try few things at my end and let you know about this. Mean time, You can share me additional details if you wish in my mail : chhetriATadobeDOTcom -Roshan

Roshan Chhetri · ‎Sep 22, 2015

Hi lucas ciclope, Are you trying to play VOD or Live Streaming videos ? Also, can you let us know the Audio codec and container being used in H264 video you are trying to play ? We may be able to help you if you provide the above details. Roshan Adobe Air

Roshan Chhetri · ‎Sep 21, 2015

Hi, Had tried on 10512 where most things worked. Haven't yet tried yet on the latest build. Will try on the latest build in coming days. If does not work, I expect MS to fix this in future builds. Astoria is in beta, we can expect bugs -Roshan

Roshan Chhetri · ‎Sep 21, 2015

Hi Stephdidou, All, Thanks for raising this . We are also looking at this issue and trying few things at our end. The Win 10 Build we are working is 10.0.10512.1000 , in which things looks good. If you are facing issue in the build 10536.1004, I believe this should be fixed in subsequent Win10 updates. Additionally, We have found few issues which does not work on Astoria even with the native Android apps like Keyboard (injection on 10512 and probably fixed by now), adb shell command to launch the app etc. Roshan Adobe Air

Roshan Chhetri · ‎Aug 31, 2015

Hi, Do you see this issue in a simple hello world app? Can you let us know if you are using any particular ActionScript API ? -Roshan

Roshan Chhetri · ‎Aug 30, 2015

Hi @michaelarchbold Thanks for raising this concern. We are already working on this issue and will inform you when we have the fix for it. -Roshan

Roshan Chhetri · ‎Jun 29, 2015

Hi sergey.yangicher‌, We tried to reproduce the issue at our end without success. We suggest you to kindly try the latest version of AIR present at Adobe AIR 18 Beta | application development - Adobe Labs. If the issue persist, kindly raise a bug bugbase.adobe.com with a sample application that reproduces the issue. Roshan Adobe AIR

Roshan Chhetri · ‎Jun 25, 2015

Hi FLASHJB We tried to reproduce the issue on iOS device. Exported a sample application using AIR SDK 18.0.0.143 and installed . The app runs fine without any crash at our end. Please let us know the following. 1. Which phone does the app runs on? is it on all the iOS devices ? 2. Can you reproduce the issue on any OS other than 8.3 ? 3. Are you using any ANE with your application ? 4.Can you share a sample app with us at : chhetri@adobe.com to reproduce the issue at our end? Roshan Adobe Air

Roshan Chhetri · ‎Jun 12, 2015

Hi, blogtom‌ You do not need to install anything to use adb. adb is present in the AIR SDK folder in following path. If you cannot find it, you can search it by file name adb inside the AIR SDK. <AIRSDK_ROOT>/lib/android/adb you can easily install the apk file using the adb install command. The below example shows installing a apk named Game.apk to an android device connected to your machine. adb install Game.apk Thanks Roshan

Roshan Chhetri · ‎Jun 12, 2015

Thank you, We will look into this and update you all when we have a Fix or a Workaround. Roshan Adobe AIR

Roshan Chhetri · ‎Jun 11, 2015

Hi kollehel‌, We are able to reproduce the issue with the Social.ane at our end. Our team will be looking into this in coming days. Hi,alanglois‌ If it is possible for you kindly attach the ane's on which you are facing issue such that we can reproduce with them as well. Roshan Adobe Air

Roshan Chhetri · ‎Mar 24, 2015

Hi, Thanks a lot for the reply. Great to know that the issue does not exist any more. For second issue, kindly raise the bug on another thread. We will look into that. Roshan Adobe Air

Roshan Chhetri · ‎Mar 18, 2015

Hi Tom Simmons, AIR 16 will only work with older iTunes version. e.g : 12.0.1.26 If you want to use AIR SDK 16 or below, you must install the older version of iTunes and If you want to use AIR SDK 17, newer version of iTunes needs to be installed. Let us know if you have more queries on same. -Roshan

Roshan Chhetri · ‎Mar 11, 2015

Hi Dave/All, We have been able to reproduce this issue at our end. currently our team is looking at this. Will update as soon as we have the fix/workaround on this. Roshan Adobe Air

Roshan Chhetri · ‎Mar 09, 2015

Hi, I request you to try with the latest beta release of Android Air from the below link: Download Adobe AIR 17 Beta - Adobe Labs Kindly let us know if it still crashes. Roshan Adobe Air

Roshan Chhetri · ‎Mar 03, 2015

Hi all, We have reproduced the bug at our end and team will be looking to this. Issue: AIR SDK 15 can't play live h.264 video with SPEEX audio. Black screen is noticed with audio in the background. For more information please refer the bug Bug#3821822 - AIR SDK 15 can't play live h.264 video with SPEEX audio. Roshan Adobe Air

Roshan Chhetri · ‎Mar 03, 2015

Hi @lonut cimpean, You mentioned setting render mode to GPU fixed the issue on SDK 14. Which device you tried this? And did both audio and video played in this case? Thanks

Roshan Chhetri · ‎Feb 18, 2015

Please send it through dropbox. and share the link. you can send me the steps to reproduce via mail.

Roshan Chhetri · ‎Feb 18, 2015

My email address is chhetri@adobe.com Please send us the instruction to reproduce this bug,

Roshan Chhetri · ‎Feb 17, 2015

Hi, I am not able to reproduce the bug you reported as I used the resources you attached. Please let me know the following. Air sdk version Used and the resources you used to reproduce this bug. -Roshan

Roshan Chhetri

Roshan Chhetri

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