jane-e
Community Expert
jane-e
Community Expert
Activity
2 hours ago
1 Upvote
Hi @Peter James Zielinski
I've watched your video a half that dozen times — it moves very fast! What I see is you clicking on various presets but I don't see you using one of the brushes or showing us the settings for any brush.
To clarify what I think you are saying:
You have defined each of these brushes yourself. When you click on a specific brush (such as the second on in your screenshot), it should be assigned to the clone tool, should be 70 px soft, plus some other settings we can't see, but it fails to do that. Is that your issue or is it something else?
You have a very cool, albeit stressful, job!
Jane
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6 hours ago
1 Upvote
@Peter James Zielinski
Note the small icons, and the upper right of each brush. It appears that the first four brushes in your screenshot are assigned to the Clone tool and the remainder are assigned to the Brush tool.
You have two choices:
Hold down Ctrl+Alt (Cmd+Opt on Mac) to load a brush without its tool preset.
Duplicate the brush and either assign a different tool or leave that box blank so it works with any tool.
Jane
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6 hours ago
Yes, I am talking about a folder,
so then how can I create a book file from cc docs??
By @hendy_5450
Thank you for clarifying that you meant the Creative Cloud folder. I'm reposting the link from my earlier message (repeated by kglad in a later post) that has details:
https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html
"Creative Cloud Synced files are being discontinued. Starting February 1, 2024 (now extended through February 3, 2025), Adobe will begin to discontinue Creative Cloud Synced files for all free and paid personal users."
What do you mean when you say "book file"? Adobe InDesign has a Book feature, but I don't think the other apps do.
Jane
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Mar 02, 2025
2 Upvotes
@James Diedrich
After you choose CMD+T for free transform, look in the options bar for a link icon between the width and height controls. When the link is enabled, the image is changed proportionally. When the link is disabled, the image is distorted when scaled. To do the opposite, hold down the shift key.
Jane
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Mar 02, 2025
1 Upvote
@George Langley
Adobe offers you two choices:
continue to use your older hardware and older operating system and older version of Photoshop. In the Creative Cloud app, turn off automatic updates for applications and don't update to the more current versions of Photoshop. When you eventually upgrade your computer and OS, your subscription includes the current version of Photoshop.
another option is to subscribe to Photoshop Elements, which is usually $99 for a three year subscription and is more affordable
There are also free alternatives, but we are asked not to mention those on the Adobe Forums. You'll find them on the web search.
Jane
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Mar 02, 2025
1 Upvote
@Mahmoud2004OP
First, Illustrator and Photoshop have only been sold by subscription since 2013.
To unsubscribe, follow the steps at this Help site:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
Cancellation fee and refunds
A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel.
Find your account information here:
https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html
Please let us know if you were successful!
Moved from Photoshop to Account, Payment, & Plan.
Jane
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Mar 02, 2025
@de-ployy
I've moved your post from InDesign to the Adobe Stock forum.
Jane
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Mar 02, 2025
Last wednesday I noticed my Adobe Acrobat Reader Free Version was not opening PDFs.
By sebastian_0370
The application does not open.
By @sebastian_0370
It looks like something changed at your end? Last week Reader wouldn't open PDFs and this week it won't launch at all.
I found this Help page for Acrobat, and most of it should work for the free Reader. Skip option #2 because Reader does not include the Distiller. Let us know if any of these steps work.
https://helpx.adobe.com/acrobat/kb/unable-to-launch-acrobat-on-windows.html
Also, be sure you are using this link to install Reader: https://get.adobe.com/reader/
Jane
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Mar 02, 2025
04:25 AM
In the beta version 26.5 this no longer works at all.
By @Uwe367
Since this is now working for you in the released version and not in the beta version, I've moved your post from Photoshop to the Photoshop Beta forum.
Jane
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Mar 02, 2025
04:18 AM
@martinh14582585
Which Adobe application are you using?
Jane
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Mar 02, 2025
04:17 AM
@james1017
I see that you have made two previous replies in a thread in the Acrobat forum from 2017 about Acrobat X, and have moved your post from Using the Community to a new thread in the Acrobat forum.
What (exact) version of Acrobat are you using? What is your OS?
Is the scrambled text on a PDF that you created or that you downloaded or that a colleague created?
What is the source document? Word? Excel? InDesign? Something else?
Are Type 1 fonts being used? (Properties > Fonts tab)
Can you tell us the "better solutions and options" you have found, and is it working now?
Screenshots will help us to help you.
Jane
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Mar 01, 2025
04:58 PM
@defaultkn5xeviva6dw wrote on 12 November 2024
Command-Z (Undo) not working in latest release
This is an old post. Is the shortcut working for you now?
If not, tell us the exact version of Photoshop Beta (not "latest")
Jane
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Mar 01, 2025
04:52 PM
Even though I'm using my university's Adobe account, I still encounter this issue.
By @Adozenmoons
Be sure you are logged in with your school account. Try logging out and then logging back in.
If that doesn't work, you need to talk to IT at your university to solve this issue.
Jane
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Mar 01, 2025
09:19 AM
@pault104
Try the support for PHLearn: https://phlearn.com/support/
Let us know what they say.
Jane
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Mar 01, 2025
07:11 AM
2 Upvotes
@pault104
Start by resetting your Workspace to Essentials (Window menu). If that doesn't work, we'll try another step.
Jane
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Feb 28, 2025
05:26 PM
Last wednesday I noticed my Adobe Acrobat Reader Free Version was not opening PDFs.
By @sebastian_0370
Can you open a PDF by launching the free Adobe Acrobat Reader, then choosing File > Open?
I've moved your post from Acrobat to the Acrobat Reader forum.
Jane
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Feb 28, 2025
05:10 PM
@julie_5318
Printers are not connected to specific applications. They are installed on your computer and are then available in all apps.
This is not an Acrobat question. Contact the printer manufacturer for questions about setup.
Jane
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Feb 28, 2025
05:00 PM
1 Upvote
@tr?n_4441
Did you cancel your plan?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
See this page for billing FAQs
https://helpx.adobe.com/manage-account/kb/billing-faq.html
Jane
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Feb 28, 2025
04:51 PM
AI doesn't work
By @sarah3428686767au
"Doesn't work" is vague and can mean many things. Please clarify your issues so we can better assist.
Jane
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Feb 28, 2025
03:43 PM
You're welcome @amanda_5134 , happy to help! 😊
Jane
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Feb 28, 2025
02:34 PM
It can be difficult to tell your renders from your photos, Dave, but in this case you gave us a small clue: if it had been a photo you would have told us the location. Since you didn't, it's a render.
Very nice work and I'm starting to think up a few ideas!
Jane
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Feb 28, 2025
02:12 PM
@amanda_5134
To fill a path made by the Pen tool, you need to use the Paths panel.
Instead, convert the path to a selection (Paths panel or Ctrl+Enter) and fill the selection with the paint bucket. Instead of the obsolete paint bucket, you might also fill your selections with keyboard shortcuts:
To Fill with the Foreground color press Alt Backspace
To Fill with the Background color press Ctrl Backspace
Jane
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Feb 28, 2025
12:47 PM
1 Upvote
PLEASE tell me how to fix this
By @MDBranded
You've posted a bunch of random issues without much detail. You might want to start a separate post so we can better assist.
1. Which specific typefaces have disappeared from your Font list? Did they come from Adobe fonts or from someplace else? Can you reload them from Adobe fonts? Are they Type1, True Type, OpenType, or ...?
2. Which Styles have disappeared? Are they Character styles, Paragraph styles, or Graphic styles (which are actually a collection of Effects)? Or, by "Styles", do you mean typestyles like bold, italic, and narrow?
3. You didn't say what "stuff" Illustrator isn't loading, but this is the Photoshop forum and you might ask on the Illustrator forum.
4. It's not clear what you mean about a notification you got one time about something being password-protected, but it was a "bunch of drives". How is this related to Photoshop, and is it still an issue?
5. What "bunch of things" did you make no longer read-only? When you say it "didn't work" what were you expecting to happen?
While I do understand your frustration, I don't understand any actual issues. Can you please choose one and clarify it so we can better assist? Screenshots will help.
Jane
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Feb 28, 2025
12:28 PM
@pritcharddesign
Thanks for letting us know that your issue is fixed now 😊
Jane
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Feb 28, 2025
06:09 AM
1 Upvote
@JR Boulay wrote: A lock that still allows you to post...
Staff and Experts can post on locked threads. Others cannot.
Jane
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Feb 28, 2025
04:14 AM
@Marcus338428771xur
Can you check in Edit menu > Keyboard Shortcuts to see if Control+Alt+R is still assigned to Select and Mask?
Jane
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Feb 28, 2025
04:02 AM
@AXN Studio
I've moved your post from Creative Cloud Desktop to the Photoshop forum.
Are you using the Properties panel, options bar, or Character panel to access the typefaces? Is it the same in all three?
What happens if you type part of the name into the box instead of scrolling?
Jane
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Feb 28, 2025
03:44 AM
@JP30352462iqz5
I've moved your post from Creative Cloud Desktop to the Acrobat forum.
Type 1 fonts, released 41 years ago in 1984, are no longer supported. Since you have the original document, can you change the typeface there? https://helpx.adobe.com/fonts/kb/postscript-type-1-fonts-end-of-support.html
Jane
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Feb 28, 2025
03:40 AM
@Da Buzz
I've moved your post from Creative Cloud Desktop to the Photoshop forum.
I'm not sure what PNG does not appear in Save a Copy for you, unless maybe the image is in CMYK instead of RGB? Is it all images or just this one?
You can also revert to the previous behavior in Preferences > File Handling > File Saving Options:
Enable Legacy Save As
Do not append Copy to filename
Jane
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Feb 28, 2025
03:28 AM
@Neil24390192l9dj
I've moved your post from Using the Community to the Enterprise & Teams forum since you have a Teams subscription.
What did your IT department say when you ask them about this?
Jane
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