FlameTechIT
Explorer
FlameTechIT
Explorer
Activity
Jun 23, 2023
11:05 AM
@CShubert Thanks for pointing out the scratch disk item. That may not be an issue for the tablet, but it's likely been a source of general performance headaches. GPU looks basically good, but needs a driver update.
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Jun 23, 2023
10:58 AM
1 Upvote
Also updated my Wacom drivers, which involved a system reboot. It appears that the issue has resolved itself. Not sure how updating Wacom makes the mouse also work correctly. Maybe rebooting after upgrading PS was the real trick?
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Jun 23, 2023
10:55 AM
Adobe Photoshop Version: 24.6.0 20230615.r.573 15cc86e x64 Number of Launches: 108 Operating System: Windows 10 64-bit Version: 10 10.0.19045.3086 System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 3408 MHz Built-in memory: 16272 MB Free memory: 10420 MB Memory available to Photoshop: 11993 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.1.5 SAM SDK Version: 4.1.4 ACP.local Status: - SDK Version: 3.2.0.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.3.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credential Helper Version: 0.5.3 D3D12Warp renderer: Disabled. Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Enabled. Wintab Digitizer Services Spec Version 1.4 Impl Version 1.39 Num Devices 1 Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0 GPUForce: 0 useGPU: 1 useOpenCL: 1 isGPUCapable: 1 GPUName: Intel(R) HD Graphics 530 GPUVendor: INTEL IsNativeGPUCapable: 1 IsOpenGLGPUCapable: 1 IsOpenCLGPUCapable: 1 HasSufficientRAM: 1 GPU accessible RAM: 8,658 MB Required GPU accessible RAM: 1,500 MB UseGraphicsProcessorChecked: 1 UseOpenCLChecked: 1 Windows remote desktop: 0 Windows available feature level: 12.1 Windows required feature level: 12.0 Windows has required feature level: 1 Display: 1 Display Bounds: top=0, left=0, bottom=1080, right=1920 Display: 2 Display Bounds: top=0, left=1920, bottom=1080, right=3840 ------- Sniffer output [0 ms] Launch GPUSnifferThread [1 ms] Start RunAllAPIs [1 ms] "C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=3811597 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64 [2275 ms] Start sniffer 2023-06-23 12:51:47 # Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64 C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=3811597 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64 {201 ms} Start platform native # displays: 2 Display 0 Display: \\.\DISPLAY1 Main: TRUE Built in: FALSE Stereo: FALSE Bounds: (0, 0) -> (1,920, 1,080) Dimensions: (1,920 1,080) Physical size: (0 0) Pixel size: (0 0) Dynamic range: (0 1) Potential dynamic range: (0 1) Reference dynamic range: (0 0) Attached Device: (DeviceID name=Intel(R) HD Graphics 530 index=0) Display 1 Display: \\.\DISPLAY2 Main: FALSE Built in: FALSE Stereo: FALSE Bounds: (1,920, 0) -> (3,840, 1,080) Dimensions: (1,920 1,080) Physical size: (0 0) Pixel size: (0 0) Dynamic range: (0 1) Potential dynamic range: (0 1) Reference dynamic range: (0 0) Attached Device: (DeviceID name=Intel(R) HD Graphics 530 index=0) # devices: 1 Device 0 Name: Intel(R) HD Graphics 530 Preferred: TRUE Power Envelope: UNKNOWN Attachment: UNKNOWN # attached displays: 2 \\.\DISPLAY1 \\.\DISPLAY2 GPU accessible RAM: 8,658 MB VRAM: 128 MB Dedicated System RAM: 0 MB Shared System RAM: 8,530 MB API version: 12.0 (12.0) Device version: 12.0 (12.0) Vendor name: INTEL Driver date: 2020-04-11 000000.000000-000 Driver age: 38 months Driver version: 26.20.100.8142 Supports UMA: SUPPORTED D3D-ID: 6418 End platform native {336 ms} {336 ms} Start platform OpenGL # displays: 2 Display 0 Display: \\.\DISPLAY1 Main: TRUE Built in: FALSE Stereo: FALSE Bounds: (0, 0) -> (1,920, 1,080) Dimensions: (1,920 1,080) Physical size: (0 0) Pixel size: (0 0) Dynamic range: (0 1) Potential dynamic range: (0 1) Reference dynamic range: (0 0) Attached Device: (DeviceID name=Intel(R) HD Graphics 530 index=0) Display 1 Display: \\.\DISPLAY2 Main: FALSE Built in: FALSE Stereo: FALSE Bounds: (1,920, 0) -> (3,840, 1,080) Dimensions: (1,920 1,080) Physical size: (0 0) Pixel size: (0 0) Dynamic range: (0 1) Potential dynamic range: (0 1) Reference dynamic range: (0 0) Attached Device: (DeviceID name=Intel(R) HD Graphics 530 index=0) # devices: 1 Device 0 Name: Intel(R) HD Graphics 530 Preferred: TRUE Power Envelope: INTEGRATED Attachment: UNKNOWN # attached displays: 2 \\.\DISPLAY1 \\.\DISPLAY2 GPU accessible RAM: 8,664 MB VRAM: 134 MB Dedicated System RAM: 0 MB Shared System RAM: 8,530 MB API version: 4.6 (4.6.0 - Build 26.20.100.8142) Device version: 4.6 (4.6.0 - Build 26.20.100.8142) Vendor name: INTEL Driver date: 2020-04-11 000000.000000-000 Driver age: 38 months Driver version: 26.20.100.8142 GLSL version: 4.60 (4.60 - Build 26.20.100.8142) End platform OpenGL {782 ms} {782 ms} Start platform OpenCL # displays: 0 # devices: 1 Device 0 Name: Intel(R) HD Graphics 530 Preferred: TRUE Power Envelope: INTEGRATED Attachment: UNKNOWN # attached displays: 0 GPU accessible RAM: 6,824 MB VRAM: 6,824 MB Dedicated System RAM: 0 MB Shared System RAM: 0 MB API version: 2.1 (OpenCL 2.1 ) Device version: 2.1 (OpenCL 2.1 NEO ) Vendor name: INTEL Driver date: UNKNOWN Driver age: UNKNOWN Driver version: UNKNOWN Bandwidth: 15 GB / s Compute score: 178.516 Device name string: Intel(R) HD Graphics 530 Device vendor string: Intel(R) Corporation Platform name string: Intel(R) OpenCL HD Graphics Platform vendor string: Intel(R) Corporation End platform OpenCL {2196 ms} Exit code kExitNormal End sniffer 2023-06-23 12:51:49 [kStatusNormal, kExitNormal] [2276 ms] Finish RunAllAPIs [4342 ms] Start GetSnifferResult [4342 ms] Finish GetSnifferResult ------- Sniffer output ======= GPU License Type: Subscription Serial number: 94070212249222668920 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\ Temporary file path: C:\Users\akuehner\AppData\Local\Temp\ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 236.9G, 20.0G free Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\ Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\ Installed components: ACE.dll ACE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0 act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58 AdobeLinguistic.dll Adobe Linguisitc Library dfba77e AdobeOwl.dll Adobe Owl 5.5.0 AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e AdobePIP.dll Adobe Product Improvement Program 8.2.0.16 AdobeSVGAGM.dll AdobeSVGAGM 79.8567dec 79.8567dec AdobeXMP.dll Adobe XMP Core 2023/03/23-08:56:37 79.a8d4753 79.a8d4753 AdobeXMPFiles.dll Adobe XMP Files 2023/03/23-08:56:37 79.a8d4753 79.a8d4753 AdobeXMPScript.dll Adobe XMP Script 2023/03/23-08:56:37 79.a8d4753 79.a8d4753 AGM.dll AGM 2023/04/13-10:44:44 79.e061fb0 79.e061fb0 AID.dll AID DLL 1.0.0.58 AIDE.dll AIDE 2023/04/04-19:10:45 79.8b163e2 79.8b163e2 aifm.dll AIFM 1.0 23.68434 AILib.dll Adobe Illustrator 2023 27.1.0 aiport.dll AIPort 1.0 23.68434 ARE.dll ARE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0 AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e BIB.dll BIB 2023/04/13-10:44:44 79.e061fb0 79.e061fb0 BIBUtils.dll BIBUtils 2023/04/13-10:44:44 79.e061fb0 79.e061fb0 boost_chrono.dll photoshopdva 22.0.0 boost_date_time.dll photoshopdva 22.0.0 boost_filesystem.dll photoshopdva 22.0.0 boost_regex.dll photoshopdva 22.0.0 boost_system.dll photoshopdva 22.0.0 boost_threads.dll photoshopdva 22.0.0 CoolType.dll CoolType 2023/04/13-10:44:44 79.e061fb0 79.e061fb0 CRClient.dll Adobe Crash Reporter Client DLL 12.1.0.202305231609_434b669 DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d dnssd.dll Bonjour 3,0,0,2 dvaaccelerate.dll photoshopdva 22.0.0 dvaappsupport.dll photoshopdva 22.0.0 dvaaudiodevice.dll photoshopdva 22.0.0 dvaaudiodsp.dll photoshopdva 22.0.0 dvacore.dll photoshopdva 22.0.0 dvacrashhandler.dll Adobe Audition CC 2017 10.0.0 dvamarshal.dll photoshopdva 22.0.0 dvamediatypes.dll photoshopdva 22.0.0 dvametadata.dll photoshopdva 22.0.0 dvametadataapi.dll photoshopdva 22.0.0 dvametadataUI.dll photoshopdva 22.0.0 dvanet.dll photoshopdva 22.0.0 dvaplayer.dll photoshopdva 22.0.0 dvascripting.dll photoshopdva 22.0.0 dvatransport.dll photoshopdva 22.0.0 dvaui.dll photoshopdva 22.0.0 dvavulcansupport.dll photoshopdva 22.0.0 dynamic-torqnative.dll Unified Extensibility Platform uxp-7.1.0-11-16f02e5 dynamiclink.dll photoshopdva 22.0.0 ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4 filterport.dll FilterPort 1.1 O icucnv71.dll International Components for Unicode Build 14.0.04ee3a5 icuin71.dll International Components for Unicode Build 14.0.04ee3a5 icuuc71.dll International Components for Unicode Build 14.0.04ee3a5 ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b) ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b) ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b) ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b) ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b) ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b) ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b) ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b) ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b) ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b) ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b) ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b) ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b) ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b) ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b) ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b) ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b) ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b) ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b) ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b) ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b) JP2KLib.dll JP2KLib 2023/03/10-17:55:06 79.6dcde51 79.6dcde51 libeay32.dll The OpenSSL Toolkit 1.0.2zf libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A) libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0 libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline libzip.dll photoshopdva 22.0.0 LogSession.dll LogSession 8.2.0.16 mediacoreif.dll photoshopdva 22.0.0 Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3 mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1 MPS.dll MPS 2023/03/30-19:06:20 79.fb3b9df 79.fb3b9df onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3 opencv_world452.dll OpenCV library 4.5.2 pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377 Plugin.dll Adobe Photoshop 2023 24.6 PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2 PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130 PSCloud.dll 1.0.0.1 PSRes.dll Adobe Photoshop 2023 24.6 PSViews.dll Adobe Photoshop 2023 24.6 ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4 ssleay32.dll The OpenSSL Toolkit 1.0.2zf SVGRE.dll SVGRE 79.e41acba 79.e41acba svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline VulcanControl.dll Vulcan Application Control Library 7.2.0.34 VulcanMessage5.dll Vulcan Message Library 7.2.0.34 WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0 WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151 Unified Extensibility Platform uxp-7.1.0-11-16f02e5 UPIC 2.6.0 Required plugins: Accented Edges 24.6 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 24.6 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 24.6 - from the file “Filter Gallery.8bf” Average 24.6 - from the file “Average.8bf” Bas Relief 24.6 - from the file “Filter Gallery.8bf” BMP 24.6 - from the file “Standard MultiPlugin.8bf” Camera Raw 15.4 - from the file “Camera Raw.8bi” Camera Raw Filter 15.4 - from the file “Camera Raw.8bi” Chalk && Charcoal 24.6 - from the file “Filter Gallery.8bf” Charcoal 24.6 - from the file “Filter Gallery.8bf” Chrome 24.6 - from the file “Filter Gallery.8bf” Cineon 24.6 - from the file “Cineon.8bi” Clouds 24.6 - from the file “Clouds.8bf” Color Halftone 24.6 - from the file “Standard MultiPlugin.8bf” Colored Pencil 24.6 - from the file “Filter Gallery.8bf” Conté Crayon 24.6 - from the file “Filter Gallery.8bf” Craquelure 24.6 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 24.6 - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 24.6 - from the file “Standard MultiPlugin.8bf” Crosshatch 24.6 - from the file “Filter Gallery.8bf” Crystallize 24.6 - from the file “Standard MultiPlugin.8bf” Cutout 24.6 - from the file “Filter Gallery.8bf” Dark Strokes 24.6 - from the file “Filter Gallery.8bf” De-Interlace 24.6 - from the file “Standard MultiPlugin.8bf” Dicom 24.6 - from the file “Dicom.8bi” Difference Clouds 24.6 - from the file “Clouds.8bf” Diffuse Glow 24.6 - from the file “Filter Gallery.8bf” Displace 24.6 - from the file “Standard MultiPlugin.8bf” Dry Brush 24.6 - from the file “Filter Gallery.8bf” Entropy 24.6 - from the file “statistics.8ba” Export Color Lookup Tables 24.6 - from the file “Export3DLUT.8be” Extrude 24.6 - from the file “Standard MultiPlugin.8bf” FastCore Routines 24.6 - from the file “FastCore.8bx” Fibers 24.6 - from the file “Standard MultiPlugin.8bf” Film Grain 24.6 - from the file “Filter Gallery.8bf” Filter Gallery 24.6 - from the file “Filter Gallery.8bf” Fresco 24.6 - from the file “Filter Gallery.8bf” Glass 24.6 - from the file “Filter Gallery.8bf” Glowing Edges 24.6 - from the file “Filter Gallery.8bf” Grain 24.6 - from the file “Filter Gallery.8bf” Graphic Pen 24.6 - from the file “Filter Gallery.8bf” Halftone Pattern 24.6 - from the file “Filter Gallery.8bf” Halide Bottlenecks 24.6 - from the file “HalideBottlenecks.8bx” HDRMergeUI 24.6 - from the file “HDRMergeUI.8bf” HSB/HSL 24.6 - from the file “Standard MultiPlugin.8bf” IFF Format 24.6 - from the file “Standard MultiPlugin.8bf” Ink Outlines 24.6 - from the file “Filter Gallery.8bf” JPEG 2000 24.6 - from the file “JPEG2000.8bi” Kurtosis 24.6 - from the file “statistics.8ba” Lens Blur 24.6 - from the file “Lens Blur.8bf” Lens Correction 24.6 - from the file “Lens Correction.8bf” Lens Flare 24.6 - from the file “Standard MultiPlugin.8bf” Liquify 24.6 - from the file “Liquify.8bf” Matlab Operation 24.6 - from the file “ChannelPort.8bf” Maximum 24.6 - from the file “statistics.8ba” Mean 24.6 - from the file “statistics.8ba” Measurement Core 24.6 - from the file “MeasurementCore.8me” Median 24.6 - from the file “statistics.8ba” Mezzotint 24.6 - from the file “Standard MultiPlugin.8bf” Minimum 24.6 - from the file “statistics.8ba” MMXCore Routines 24.6 - from the file “MMXCore.8bx” Mosaic Tiles 24.6 - from the file “Filter Gallery.8bf” Multiprocessor Support 24.6 - from the file “MultiProcessor Support.8bx” Neon Glow 24.6 - from the file “Filter Gallery.8bf” Note Paper 24.6 - from the file “Filter Gallery.8bf” NTSC Colors 24.6 - from the file “NTSC Colors.8bf” Ocean Ripple 24.6 - from the file “Filter Gallery.8bf” OpenEXR 24.6 - from the file “Standard MultiPlugin.8bf” Paint Daubs 24.6 - from the file “Filter Gallery.8bf” Palette Knife 24.6 - from the file “Filter Gallery.8bf” Patchwork 24.6 - from the file “Filter Gallery.8bf” Paths to Illustrator 24.6 - from the file “Standard MultiPlugin.8bf” PCX 24.6 - from the file “PCX.8bi” Photocopy 24.6 - from the file “Filter Gallery.8bf” Picture Package Filter 24.6 - from the file “ChannelPort.8bf” Pinch 24.6 - from the file “Standard MultiPlugin.8bf” Pixar 24.6 - from the file “Pixar.8bi” Plaster 24.6 - from the file “Filter Gallery.8bf” Plastic Wrap 24.6 - from the file “Filter Gallery.8bf” Pointillize 24.6 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 24.6 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 24.6 - from the file “PBM.8bi” Poster Edges 24.6 - from the file “Filter Gallery.8bf” Radial Blur 24.6 - from the file “Standard MultiPlugin.8bf” Radiance 24.6 - from the file “Radiance.8bi” Range 24.6 - from the file “statistics.8ba” Render Color Lookup Grid 24.6 - from the file “Export3DLUT.8be” Reticulation 24.6 - from the file “Filter Gallery.8bf” Ripple 24.6 - from the file “Standard MultiPlugin.8bf” Rough Pastels 24.6 - from the file “Filter Gallery.8bf” Save for Web 24.6 - from the file “Save for Web.8be” ScriptingSupport 24.6 - from the file “ScriptingSupport.8li” Shear 24.6 - from the file “Standard MultiPlugin.8bf” Skewness 24.6 - from the file “statistics.8ba” Smart Blur 24.6 - from the file “Standard MultiPlugin.8bf” Smudge Stick 24.6 - from the file “Filter Gallery.8bf” Solarize 24.6 - from the file “Solarize.8bf” SP Substance Suite NO VERSION - from the file “MaterialSuite.8li” Spatter 24.6 - from the file “Filter Gallery.8bf” Spherize 24.6 - from the file “Standard MultiPlugin.8bf” Sponge 24.6 - from the file “Filter Gallery.8bf” Sprayed Strokes 24.6 - from the file “Filter Gallery.8bf” Stained Glass 24.6 - from the file “Filter Gallery.8bf” Stamp 24.6 - from the file “Filter Gallery.8bf” Standard Deviation 24.6 - from the file “statistics.8ba” Substance NO VERSION - from the file “MaterialFilter.8bf” Sumi-e 24.6 - from the file “Filter Gallery.8bf” Summation 24.6 - from the file “statistics.8ba” Targa 24.6 - from the file “Standard MultiPlugin.8bf” Texturizer 24.6 - from the file “Filter Gallery.8bf” Tiles 24.6 - from the file “Standard MultiPlugin.8bf” Torn Edges 24.6 - from the file “Filter Gallery.8bf” Twirl 24.6 - from the file “Standard MultiPlugin.8bf” Underpainting 24.6 - from the file “Filter Gallery.8bf” Vanishing Point 24.6 - from the file “VanishingPoint.8bf” Variance 24.6 - from the file “statistics.8ba” Water Paper 24.6 - from the file “Filter Gallery.8bf” Watercolor 24.6 - from the file “Filter Gallery.8bf” Wave 24.6 - from the file “Standard MultiPlugin.8bf” WIA Support 24.6 - from the file “WIASupport.8li” Wind 24.6 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 24.6 - from the file “WBMP.8bi” ZigZag 24.6 - from the file “Standard MultiPlugin.8bf” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.6.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\" CDO: 1.138.1 CmdN: 1.18.5 CDP: 1.162.1 Projects: 1.7.0 Loaded at: 247 ms - launch time impact: 125 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 11343 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 251 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 253 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder" Loaded at: 10172 ms - launch time impact: 1 ms CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder" Loaded at: 11351 ms - launch time impact: 0 ms Photoshop Adjustments Panel (Loaded) 1.27.5.0 - from the file "Required Folder" Loaded at: 11355 ms - launch time impact: 1 ms Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 11359 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 4.0.3.0 - from the file "Required Folder" Loaded at: 11362 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 8560 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 8565 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.6.0.51 - from the file "Required Folder" Loaded at: 11367 ms - launch time impact: 0 ms Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 40 Extensions: Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html” com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html” Installed TWAIN devices: NONE
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Jun 23, 2023
09:36 AM
2 Upvotes
Using my Wacom Intuos M Pro tablet has become a nightmare after updating to 24.6. Tapping will randomly cause the mouse to not let go with whatever tool I'm using. For example: Tapping with the pen tool causes it to suddenly start dragging the point handles around after lifting the stylus quite far from the tablet. Using the pan tool will keep panning even after lifting the stylus far from the tablet. My tablet is in tap-to-click mode; it does not require me to push any stylus buttons for tap (mouse-click) input.
Is there some kind of new "toggle" option that keeps the stylus engaged? I've noticed similar control functions added to other apps for the assistance of those with disabilities.
Correction: I'm also seeing this "stickiness" with my mouse, but not as often as with the tablet.
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May 31, 2019
08:35 AM
I've basically done similar to this already as well as deleted and re-created my setting several times and also re-installed InDesign. I don't see how messing around with file permissions and settings yet again will fix this, considering that the core problem is easily bypassed by disabling Preferences -> General -> Show "Start" Workspace When No Documents Are Open. I don't observe turning off that option as an actual fix, because then it's forcing me to use InDesign in a manner I don't prefer. I'd rather that the programmers find the actual problem and resolve it so that InDesign is a better product. Again, I've not noticed this problem until about 3rd or 4th quarter 2018. It may have been an issue for me ever since the "Start" Workspace was introduced (can't remember when that was), but I maybe didn't realize it right away or perhaps I was opening files differently (drag and drop don't cause the problem for me).
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May 31, 2019
08:15 AM
This did not work for me. Thank you for the suggestion.
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May 20, 2019
11:31 AM
I tried something similar with Windows 10. Added permissions for "Everyone" to have full control on the following folders: C:\Users\<username>\AppData\Local\Adobe\InDesign C:\Users\<username>\AppData\Roaming\Adobe\InDesign FYI: C:\Users\<username>\AppData\LocalLow\Adobe has no InDesign folder in it on my PC I found a "caches" folder inside the "Local\Adobe\InDesign" folder, so I'm hoping that covered it. I'm not aware of an equivalent folder to "Application Support" in Windows. Maybe C:\ProgramData? I checked a few files in those folders to verify that the permissions propagated throughout and they did. Anyways, this did not fix the keyboard issue for me. I tested a few times with restarting InDesign in case it needed to write changes and re-read them upon opening.
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May 10, 2019
02:22 PM
Out of curiosity, do the shortcuts work correctly after clicking into any text box in any panel and then clicking out? This has worked for me with Windows 10.
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Feb 22, 2019
07:46 AM
srishtib8795206 I don't believe I have any 3rd party items installed on CC 2019. However, I do still have a copy of CS 5.5 installed with an old 3rd party product that has not been upgraded for CC editions. Followed the steps on the linked forum. Still see the problem. After reinstalling, when I first opened ID and tried to open a file from a folder, nothing happened. I figure Windows needed a chance to re-associate the file type, so I closed ID. Restarted ID and the "Start" screen shows with nothing on it. Right-clicked the file in the folder and hit "Open with..." InDesign. The keyboard worked fine at that time. Closed ID entirely and reopened it. This time "Start" had a preview of the file that was recently opened. I reopened that file by double-clicking it in the folder. Keyboard issue happens. Closed the file and reopened it with right-click "Open with..." and Keyboard issue happens again. Opening the file via drag and drop into ID does not cause the keyboard issue. NOTE: When the option to show "Start" is turned off, the keyboard issue is not noticed. In fact, I can open a file via double-click and immediately hit keys and ID instantly responds without the need to click on it for focus. To summarize: The "Start" screen needs to be active and have recent file previews. A file must be opened from its folder via double-click or right-click "Open with...". It appears to me that those are the significant items that must be done in order to observe the keyboard issue.
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Feb 22, 2019
06:54 AM
ericcarlson Confirmed I have something very similar and up-voted with comment on UserVoice. For me, it appears that having the "Start" screen turned ON is the cause of the problem. I'd prefer to not turn off "Start", because it is very handy for jumping back into recent work.
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Feb 21, 2019
07:29 AM
Reset didn't fix it. Two out of three times, opening a file from a folder causes ID to not be responsive to keyboard until I click on the top menu, click into a properties bar text box, or click on another window entirely. Simply clicking a non-text box item on a pallet (such as layer lock) doesn't fix it.
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Feb 21, 2019
07:20 AM
Just now ran into the problem again. It may be related to opening an existing file, rather than from creating a new one. ID was already running and I had created a new file without issues, and the keyboard worked fine. I closed the new file and opened an existing file by double-clicking it in a folder. After that file was opened, I clicked on ID to get focus and pressed "T" to activate the text tool. Nothing happened. I unlocked some layers and selected a text box and pressed "T" again. Still nothing happened. After clicking onto my web browser to start typing this, I then clicked back into ID to verify something and now "T" and other such keys do exactly as they are expected. I'm going to clear my settings on ID yet again and see if this persists. I say "yet again" because I have other GUI issues with ID that have nothing to do with keyboard shortcuts.
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Feb 21, 2019
07:07 AM
Laubender I can see this as well. Always. After launching InDesign I first have to give it focus so that InDesign is activated. I always do this with a click to the gray area of the application window ( I am using a custom workspace, that will show up after starting InDesign ). I don't think this is the case, as I believe ID is already focused when this happens. However, it's possible that I'm not paying attention in my rush. I'll keep an eye on my actions and see if this is the cause.
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Feb 21, 2019
07:00 AM
Thank you for moving this to the correct forum.
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Feb 21, 2019
06:42 AM
Thank you for the input, as it could have been something for me. On the PC in question, I use only the English keyboard.
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Feb 20, 2019
12:59 PM
Hah. Wasn't even paying attention. I told Google to search for InDesign and it sends me here.
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Feb 20, 2019
08:17 AM
1 Upvote
I have a potentially similar issue with InDesign CC 2019 (v14.0.1) on Windows 10. Occasionally when I first open ID, none of the keyboard commands work. For example, the selection tool is currently in use, so I'll press "T" to to use the text tool, but nothing happens. The workaround I found to alleviate this is to click into any text box on the properties bar and then hit the escape key until I lose focus of that item. The tools are once again responsive to the keyboard, at least until I close and restart ID. I don't recall having this issue until the past few months. [ branched from Illustrator 2019 shortcuts stop working by moderator ] {Renamed by MOD}
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Apr 04, 2018
01:59 PM
2 Upvotes
There was a recent update that I applied this morning. It appears to have fixed my problem with "Print Booklet..." failing to remember printer preferences. I was not experiencing this problem through the standard print function. FYI: At first, it seemed to work for one file, but not another. Found that if I changed to a different printer and saved/reopened, then reassigned and setup the correct printer, it finally remembered everything and saved correctly.
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Mar 29, 2018
09:16 AM
To further comment, in case others are having similar issues. The following was discovered while documenting for a bug report. The existing file I'm editing has this problem only when printing via "Print Booklet..." The standard print dialog seems to remember what I tell it. With creating a new file, I don't observe the printer problem with either "Print Booklet..." or standard printer dialog. The problem continues to persist with the existing file, as well as other existing files.
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Mar 29, 2018
09:00 AM
Thank you, BobLevine. I'm submitting a bug report.
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Mar 29, 2018
08:46 AM
Adobe (if you read these posts), I find the fix posted in reply number 4 (as good as it is) unacceptable as a permanent solution. I was on another PC with Windows 10 and InDesign CC 2017. After I moved to my current PC, I updated to InDesign CC 2018. Now I have to jump through the aforementioned hoops to make my print settings stay put for the current session. This also changes the printer's default preferences for all other users. My computer's User Access Control is completely OFF, and has been so---I've found issues with UAC causing some programs to misbehave. I checked Illustrator CC 2018 and it does not have this problem, so this is not an printer driver issue, this is an InDesign issue. Rather than constantly change the printer's default preferences for InDesign, I'm pausing the printer and submitting my job, then canceling the job in Command WorkStation so that I can set the correct workflow and reprocess. Slower, but safer than changing default preferences for everyone on a network.
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Mar 29, 2018
08:35 AM
I have the same problem and can verify that this fix worked for me also. As you stated, I did the Run as Admin->Properties->clicked Settings->made changes and hit Apply. When going back in, the changes are still there. Thank you for discovering this. I noticed that doing this changes the printer's default preferences for everyone. It's as if InDesign is not paying attention to what we told the file to do, but only reading the printer's default information.
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