Also Pantone Colours are no longer supported and subs have gone up! ... View more

This is horrendous. I mean the CC syncing wasn't the best, but at least was integrated with CC and worked reasonably well for remote working. Its was essential for us during Covid times and we still depend on it to this day. Any good alternatives? ... View more

Hi Neelam,   The team spent most of this afternoon archiving some files away from the cloud. It is frustrating that there is a limitation on the number of files, which I was not aware of until now. It would therefore, be handy if there was some sort of measure so users can keep track on this in limitation in future. Like you do on space or at the very least have the CC App pull up an error code/dialogue.   Netherless, we managed to archive some website backups which freed up over 100k of files and cleared off over 100gb of space. This did indeed fix the issue and now both my devices are re-syncing again.   Many thanks for coming up with the solution your support.       ... View more

Neelam, I'm still waiting a callback from level 2 support.  Did you manage to find anything in the logs? ... View more

This was done via Adobe Supporton Friday evening please see link https://shared-assets.adobe.com/link/30896cdf-437f-4e08-614d-e5f30d4ab516   ... View more

Hi Neelamk, I'm actually awaiting "Senior backend-level" support for a call back. So far they've spent about 6 hours on Thursday and a further 2 hours on Friday via screenshare and done multiple things to try and get it to work.    Your questions are answered below - FY:  I'm just courious to see if anyone else has had issues since up dating to Monterey 12.3 whilst I await the callback.   >>What operating system are you using? Mac OS 12.3   >>Is this on your iPad or your computer? Macbook Air & iMac 2019 (2 devices)   >>What browser version are you using? N/A   >>Please let us know the version of the Creative Cloud app. The About information on the CC app shows the following: Apps 5.6.5.58 Files 5.6.5.58 Discover 5.6.5.58 PLugins 5.6.5.58 Libraries 1.0.3.14 Creative Cloud Instaler 5.6.5.58 Core Sync 5.6.3.1 CCX Process 4.8.0.27 CC Library 3.18.3.19   You could try the below troubleshooting: Pause sync - done Reboot the computer - done  Ensure Windows/macOS is up to date - 12.3 is the latest OS Temporarily turn off any third-party anti-virus software - none installed   ... View more

OK so it seems they have changed my main profile to a personal one and the teams profile is new / blank. This scared the living s**t out of me as the CC files on my desktop was deleted. At least they're there under the personal profile, but with only 100gb will not allow me to do save nor sharing to other members of the team.   On deadline, hence working on the weekend, so this is horrendous timing. ... View more