Besides that, I’ve already purchased a new plan through Adobe’s website, but the apps installed on my computer – and even the Creative Cloud app – don’t recognize the purchase and keep asking me to buy it again. 😫 ... View more

Hello kglad, thanks for your help, but I’ve tried multiple times in different ways, and it’s simply impossible to find where to cancel on Digital River. Adobe is REALLY falling short when it comes to subscription management. ... View more

Thank you for your help! I was able to access a Digital River page that shows the most recent purchase, but I can't cancel my subscription. I've tried several things, and followed most of the links here, but nothing works 😫 ... View more

Hello guys, I'm experiencing the same situation. Already purchased a new plan via Adobe Store, but any app asks me to buy again. Tried to logoff/login, restarted computer, etc. Nothing works. How can I cancel definitivelly my Digital River subscription? I've being using Digital River since 2014. Thanks ... View more