Rikk Flohr: Photography
Adobe Employee
Rikk Flohr: Photography
Adobe Employee
Activity
Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
14 hours ago
14 hours ago
Your GPU is likely the issue here. You need to provide more system information for the experts here to help diagnose your issue.
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14 hours ago
What is the model year of your Mac? What is the GPU? Model/Memory?
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Mar 07, 2025
11:46 AM
In Grid View do you see an " ! " in the corner of the image indicating the Metadata has changed on disk?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Mar 07, 2025
06:04 AM
Mar 07, 2025
06:04 AM
We've reviewed this and opened a bug with the Camera Raw Team. Please follow this thread for updates as they are available. Thank you for your report.
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Mar 07, 2025
06:02 AM
1 Upvote
We've reviewed this and opened a bug with the Classic Team. Please follow this thread for updates as they are available. Thank you for your report.
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Mar 07, 2025
06:01 AM
1 Upvote
We've reviewed this and opened a bug with the Classic Team. Please follow this thread for updates as they are available. Thank you for your report.
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Mar 06, 2025
10:42 AM
You’ve posted to an ancient thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same one you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better off posting to a new thread with fresh, complete information, including system information, a complete description of the problem, and step-by-step instructions for reproduction.
If the issue is the same, we will merge you back into the appropriate location.
This thread will be locked.
Thank you!
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Mar 06, 2025
05:15 AM
When fixed, the status of a post changes from Acknowledged to Fixed. It is easy to tell at a glance for any thread what its status is.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 05, 2025
07:03 AM
Mar 05, 2025
07:03 AM
The team would like to investigate further. Can you provide a step-by-step instruction set for reproducing the crash? Additionally, we would like to collect a diagnostic log from you.
Instructions Android Log File
Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.
Now, perform the usual tasks in LrA for a few minutes, and then please reopen the Settings Panel and tap on “Send Feedback” from the Settings Panel. This will open your email client after a few moments and attach the logs. Send a copy to yourself as well so you can post it here on the forum.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 05, 2025
06:59 AM
Mar 05, 2025
06:59 AM
I am still not finding anything under your email, @matthew_5332 or @matt_4572 How about a video showing the crash report dialog? Is it possible to capture that?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 05, 2025
06:11 AM
Mar 05, 2025
06:11 AM
@gregd21950564 You are posting in the wrong forum. This is a thread regarding Import in Lightroom Desktop and is unrelated to Lightroom Classic. Your issue is likely that you haven't given Lightroom Classic adequate permissions via macOS to communicate with your camera. For continued troubleshooting, I recommend you make a new post in the Lightroom Classic forum and the Community Experts and Legends will guide you in troubleshooting.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 04, 2025
12:47 PM
Mar 04, 2025
12:47 PM
Depending on how granular you want to be, this is how I would approach it.
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Mar 04, 2025
12:28 PM
1 Upvote
The Camera Raw engineering team has opened a ticket to investigate. Thank you for your report.
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Mar 04, 2025
12:25 PM
The Crop tool exists in the Camera Raw Plugin The Crop tool does not exist in Camera Raw as a filter.
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Mar 04, 2025
11:53 AM
So if I have it right:
Edits raw file from Bridge to Camera Raw, .acr files are created.
Files are subsequently imported into LrC
Files are batch renamed in LrC?
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Adobe Employee
in Lightroom Classic Discussions
Mar 04, 2025
11:48 AM
1 Upvote
Mar 04, 2025
11:48 AM
1 Upvote
Super Res will continue to be supported on non-raw in the new, single-file world. You should already be able to verify this for yourself today using the CR Tech Preview. Example: Denoise and Raw Details are disabled, but SR remains enabled (and functional) on a PNG file.
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Mar 04, 2025
11:44 AM
"what I want to know is when I renamed my NEF files, and the corresponding XMP files got renamed, should the acr files have gotten renamed as well? " How did you rename these files?
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Mar 04, 2025
08:55 AM
My recommendation is to:
Close Lightroom Classic
Locate your yourcatalog sync.lrdata
Rename to yourcatalog sync.old
Restart Lightroom
Allow to sync (can take a while depending upon the number of files)
Verify the new file is appropriately sized and sync is working ok.
Delete the .old file at your leisure.
As always, a backup is prudent before any process like this.
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Mar 04, 2025
07:09 AM
Thanks, @JohanElzenga. I have never had a reason to open those package contents and didn't realize a Mcat resided in there as well. Generally, if you see multiple GUIDs inside a yourcatalog sync.lrdata, it means that you have synced this same catalog with multiple Adobe IDs. I see this most often when people have a Federated ID and sign in both as Personal and Corporate/Education. Additionally, when people change Adobe IDs (old email to new email), and other reasons, you can see a new GUID in the package. Does that help here?
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Mar 04, 2025
07:02 AM
1 Upvote
@HDelion When there is updated information to share, it will be posted in this thread. If you look, the thread's status is Acknowledged. When fixed, its status will be changed to fixed.
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Mar 04, 2025
06:58 AM
I am confused by this thread. The poster mentions sync.lrdata and .mcat which are items from two different Lightroom Applications. Which lightroom are we talking about here? Classic?, Desktop?, Both? Screenshots of finder showing the afflicted files might help.
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Mar 04, 2025
06:56 AM
@HDelion This is the thread to which it was moved...
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Mar 03, 2025
02:48 PM
Feature Requests need to be 1 per post. Please see: https://community.adobe.com/t5/lightroom-classic-ideas/p-how-do-i-write-a-feature-request/idi-p/12386378 I've converted your list to the first item in the list as per forum policy. Have you looked at the existing simplified Import Dialog?
This is toggled by clicking the arrow button in the lower left.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 03, 2025
01:50 PM
Mar 03, 2025
01:50 PM
Lots of folks are asking for that one. https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-ideas/p-lightroom-web-ability-to-watermark-images/idi-p/12224466
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Ideas
Mar 03, 2025
12:59 PM
Mar 03, 2025
12:59 PM
Unfortunately, nothing in the app is configurable. You are limited to iOS methods for improving visibility.
Settings > Display & Brightness > Display Zoom > Larger Text (this changes the resolution of the device to make everything larger)
Settings > Accessibility > Vision > Zoom (this creates a floating magnifying glass)
I've passed your post onto the team for review.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Mar 03, 2025
12:57 PM
Mar 03, 2025
12:57 PM
Thanks for the report, Connor. I've passed this along to the Web team.
It appears the downloads are timing out before they finish. Can you try smaller batches and see how they perform?
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Mar 03, 2025
08:21 AM
This is not a crash report, so it will not be found when I search for your crash logs. This is a Report: Unexpected Shutdown for Lightroom Desktop and unrelated to your Classic post. I have changed the title of your post to reflect that you are experiencing an Application Hang and Force-quitting and not experiencing a crash. Standard troubleshooting would apply. Pay particular attention to your GPU Driver and make sure you go to your Manufacturer (Intel) and install their latest updates. If you can, please post complete information regarding your GPU's specifications. The GPU information provided shows a lack in memory and 2 GB of memory is required on your GPU to meet Lightroom's minimum specifications.
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Mar 03, 2025
08:06 AM
In that case, I may need to see a screenshot of the dialog. Did the dialog title say: “Error Report for “Adobe Lightroom” or “Report Unexpected Shutdown”?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Mar 03, 2025
08:01 AM
Mar 03, 2025
08:01 AM
I've pulled your LrWeb Zipped Files issue to a new thread as it is likely unrelated to this thread: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/download-from-web-zip-files-are-corrupt/td-p/15184777 Regarding this thread, your unique workflow has necessitated a fix for Lightroom Desktop that will not be released until the next version. The issue does not affect very many people at this time. Until the fix is released, you might want to consider using the Desktop version sparingly.
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Mar 03, 2025
06:11 AM
We’ve reviewed the email address you use with this forum and found no crash reports in our system.
Did you see a crash dialog?
Do you use a different email address when filling out the crash report?
Was the crash dialog Adobe’s? Microsoft’s?
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