Dear Adobe Team, in multiple projects I have similar problems like those described in this threat. I read the replies thoroughly and tried all your suggestions. Some problems could be solved after time consuming try and error approaches. However, some problems could not be tackled. Currently my problem is that I can export the PDF uncompressed but it is not possible to export it without downscaling. Ironically, it doesn't even work when I reduce the image sizes in Photoshop below the limit for downscaling (450 dpi to 300 dpi). Here are my system specifications: Adobe InDesign 14.0.3 macOs Sierra 10.12.6 I usually work on a NAS but the problems are similar when saving the files to Desktop. All my documents are complex, have more than 50 pages and contain numerous images. The PDF-export always fails at 99%, where it usually stays for more than 5 minutes before the alert is shown. As already mentioned, this happens in different projects that are not comparable by content or structure. In preceiding cases, I could solve the problem by deleting Preferences and / or using the IDML Export. Your suggestions to split the document to find the corrupted page did never lead to success: in one case pages 1-20 and 70-112 could be exported separately but not together as 1-20,70-112. In the same file 20-25, 25-30, 1-28, 27-30 worked but not 20-30. You can imagine how time consuming these useless tests have been. I don't see how this "corruption" could be caused by the user. If yes, I would wonder why the software allows it? As mentioned before, very often deleting the Preferences was the fix – but unfortunately not always. As this threat is almost 2 years old but has been updated frequently eversince, I would like to know which sustainable solutions you can offer? Please don't refer to the next version of InDesign or different Hardware, OS etc. If your products just work on brand new computers and operating systems you should mention this as the first sentence on the product website... As far as I am informed, Adobe CC is a tool set for professional use and you expect customers to pay significant fees. As you do not offer services without payment, I wonder why customers need to spend unpaid hours on trouble-shooting? I hope for your understanding that it is no option to send over complex projects each time your software does not work as it should. I would be grateful for explanations why these problems occur and / or how to avoid them. I would like to emphasize that I don't intend to attack any of you personally. As you can guess, I am more than disappointed by the declining performance of your products. I have been a customer for years and rarely had problems. Unfortunately, this has changed. Thanks a lot and best wishes.
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