Thanks for your help.   For £59 a month I shouldn't have to be lucky! 😉   ... View more

I got it working by unticking Use Graphics Processor in Preferences>Performance  (see attachment)   Does that make any sense? ... View more

The image is there just not showing, if I rotate, save and then open in Paint its been rotated ... View more

I now just get a black screen (see attachment) ... View more

Hi,   No, nothing has changed. See below for    Adobe Photoshop Version: 22.3.1 20210406.r.122 990be2c x64 Number of Launches: 1 Operating System: Windows 10 64-bit Version: 10 or greater 10.0.19041.928 System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 3592 MHz Built-in memory: 16335 MB Free memory: 10461 MB Memory available to Photoshop: 14944 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.363.5 ACP.local Status: - SDK Version: 1.41.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.11.0.12 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Live Edit Client SDK Version: 3.79.23 Presets Status: - Brushes: 28 local / 0 synced - Gradients: 183 local / 0 synced - Patterns: 10 local / 0 synced - Shapes: 54 local / 0 synced - Styles: 21 local / 0 synced - Swatches: 122 local / 0 synced Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Enabled. Highbeam: Disabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 16/04/2021 at 14:38:06 ------- GPU OpenGL API stable: True. OpenCL API stable: True. Native API stable: True. GPUDeny: 0 GPUForce: 0 useGPU: 1 isCapableGPU: 1 GPUName: NVIDIA GeForce GTX 750 Ti GPUVendor: NVIDIA IsOpenGLGPUCapable: 1 IsNativeGPUCapable: 1 HasSufficientRAM: 1 VRAM: 2,115 MB Required VRAM: 1,500 MB UseGraphicsProcessorChecked: 1 UseOpenCLChecked: 1 Windows remote desktop: 0 GPU Allow Normal Mode: True. GPU Allow Advanced Mode: True. GPU Drawing Mode: Advanced Display: 1 Display Bounds: top=0, left=0, bottom=1080, right=2560 Display: 2 Display Bounds: top=-66, left=-1920, bottom=1014, right=0 # Photoshop Version: 20210406.r.122 990be2c Building native platform & platform info structure Native platform info successfully constructed Begin native platform info: Platform info: Displays: Display \\.\DISPLAY1 isMain = 1 isBuiltIn = 0 isStereo = 0 bounds = ((0 0) -> (2560 1080), w=2560, h=1080) dimensions = (2560 1080) physicalSize = (0 0) pixelSize = (0 0) dynamic range = (0 1) potential dynamic range = (0 1) reference dynamic range = (0 0) device = (DeviceID name=NVIDIA GeForce GTX 750 Ti index=0 preferred=1) Display \\.\DISPLAY2 isMain = 0 isBuiltIn = 0 isStereo = 0 bounds = ((-1920 -66) -> (0 1014), w=1920, h=1080) dimensions = (1920 1080) physicalSize = (0 0) pixelSize = (0 0) dynamic range = (0 1) potential dynamic range = (0 1) reference dynamic range = (0 0) device = (DeviceID name=NVIDIA GeForce GTX 750 Ti index=0 preferred=1) Devices: (DeviceID name=NVIDIA GeForce GTX 750 Ti index=0 preferred=1) Power Envelope : UNKNOWN Device is removable : UNKNOWN displays: 2 \\.\DISPLAY1 \\.\DISPLAY2 GPU accessible RAM: 2,115 MB VRAM: 2,115 MB Dedicated System RAM: 0 MB SharedSystem RAM: 8,564 MB Platform specifics: Device name: NVIDIA GeForce GTX 750 Ti Vendor name: NVIDIA Description: NVIDIA GeForce GTX 750 Ti D3D-ID: 4992 End platform info. End native platform info. Building OpenGL platform & platform info structure OpenGL platform info successfully constructed Begin OpenGL platform info: Platform info: Displays: Display \\.\DISPLAY1 isMain = 1 isBuiltIn = 0 isStereo = 0 bounds = ((0 0) -> (2560 1080), w=2560, h=1080) dimensions = (2560 1080) physicalSize = (0 0) pixelSize = (0 0) dynamic range = (0 1) potential dynamic range = (0 1) reference dynamic range = (0 0) device = (DeviceID name=GeForce GTX 750 Ti/PCIe/SSE2 index=0 preferred=1) Display \\.\DISPLAY2 isMain = 0 isBuiltIn = 0 isStereo = 0 bounds = ((-1920 -66) -> (0 1014), w=1920, h=1080) dimensions = (1920 1080) physicalSize = (0 0) pixelSize = (0 0) dynamic range = (0 1) potential dynamic range = (0 1) reference dynamic range = (0 0) device = (DeviceID name=GeForce GTX 750 Ti/PCIe/SSE2 index=0 preferred=1) Devices: (DeviceID name=GeForce GTX 750 Ti/PCIe/SSE2 index=0 preferred=1) Power Envelope : INTEGRATED Device is removable : UNKNOWN displays: 2 \\.\DISPLAY1 \\.\DISPLAY2 GPU accessible RAM: 2,115 MB VRAM: 2,115 MB Dedicated System RAM: 0 MB SharedSystem RAM: 8,564 MB Platform specifics: Device name: GeForce GTX 750 Ti/PCIe/SSE2 Vendor name: NVIDIA OpenGL version: 4.6 (4.6.0 NVIDIA 388.13) GLSL version: 4.60 (4.60 NVIDIA) End platform info. End OpenGL platform info. Building OpenCL platform & platform info structure OpenCL platform info successfully constructed Begin OpenCL platform info: Platform info: Displays: Devices: (DeviceID name=GeForce GTX 750 Ti index=0 preferred=1) Power Envelope : DISCRETE Device is removable : UNKNOWN displays: 0 GPU accessible RAM: 2,147 MB VRAM: 2,147 MB Dedicated System RAM: 0 MB SharedSystem RAM: 0 MB Platform specifics: Device name: GeForce GTX 750 Ti Vendor name: NVIDIA Device version: 1.2 (OpenCL 1.2 CUDA) OpenCL platform name: NVIDIA CUDA OpenCL platform vesion: 1.2 (OpenCL 1.2 CUDA 9.1.75) End platform info. End OpenCL platform info. Tester="Photoshop" snifferStart="2021-05-11_14:07:53" NumGLGPUs=1 glgpu[0].GLVersion="4.6" glgpu[0].IsIntegratedGLGPU=1 glgpu[0].GLMemoryMB= 2,115 glgpu[0].GLName="GeForce GTX 750 Ti/PCIe/SSE2" glgpu[0].GLVendor="NVIDIA" glgpu[0].GLDriverVersion="23.21.13.8813" glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4wu.inf_amd64_0109a19b5125cb43\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4wu.inf_amd64_0109a19b5125cb43\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4wu.inf_amd64_0109a19b5125cb43\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4wu.inf_amd64_0109a19b5125cb43\nvldumdx.dll" glgpu[0].GLDriverDate="20171027000000.000000-000" glgpu[0].GLRenderer="GeForce GTX 750 Ti/PCIe/SSE2" glgpu[0].HasGLNPOTSupport=1 glgpu[0].CanCompileProgramGLSL=1 glgpu[0].GLFrameBufferOK=1 glgpu[0].GLIsPreferred=1 NumCLGPUs=1 clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA 9.1.75" clgpu[0].CLDeviceVersion="1.2" clgpu[0].IsIntegratedCLGPU=0 clgpu[0].CLMemoryMB= 2,147 clgpu[0].CLName="GeForce GTX 750 Ti" clgpu[0].CLVendor="NVIDIA" clgpu[0].CUDASupported=0 clgpu[0].CLIsPreferred=1 clgpu[0].CLBandwidth=6.700000e+10 clgpu[0].CLCompute=376.506591 clgpu[0].CLRawDeviceName=GeForce GTX 750 Ti clgpu[0].CLRawDeviceVendor=NVIDIA Corporation clgpu[0].CLRawPlatformName=NVIDIA CUDA clgpu[0].CLRawPlatformVendor=NVIDIA Corporation NumNativeGPUs=1 nativegpu[0].NativeName="NVIDIA GeForce GTX 750 Ti" nativegpu[0].NativeGPUAccessibleRAMInMB= 2,115 nativegpu[0].NativeVRAMInMB= 2,115 nativegpu[0].NativeDedicatedSystemRAMInMB= 0 nativegpu[0].NativeSharedSystemRAMInMB= 8,564 nativegpu[0].NativeVendor="NVIDIA" nativegpu[0].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4wu.inf_amd64_0109a19b5125cb43\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4wu.inf_amd64_0109a19b5125cb43\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4wu.inf_amd64_0109a19b5125cb43\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4wu.inf_amd64_0109a19b5125cb43\nvldumdx.dll" nativegpu[0].NativeDriverVersion="23.21.13.8813" nativegpu[0].NativeDriverDate="20171027000000.000000-000" nativegpu[0].NativePowerEnvelope="UNKNOWN" nativegpu[0].NativeDeviceAttachment="UNKNOWN" nativegpu[0].NativeAPIVersion="12.0 (12.0)" nativegpu[0].NativeIsPreferred=1 snifferEnd="2021-05-11_14:07:54" ------- GPU $$$/LE/SysInfo/LicenseType=License Type: $$$/CSerialNumber/LicenseTypeSubscription=Subscription^rSerial number: 94070458390475233822 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\ Temporary file path: C:\Users\STUART~1.DOM\AppData\Local\Temp\ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 463.6G, 92.8G free Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\ Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\ Installed components: A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112 ACE.dll ACE 2021/02/13-21:23:31 79.628125 79.628125 AdbePM.dll PatchMatch 2021/03/18:01:58:50 1.629038 1.629038 AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3 AdobeOwl.dll Adobe Owl 5.5.0 AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135 AdobePDFSettings.dll Adobe PDFSettings 1.07 AdobePIP.dll Adobe Product Improvement Program 8.2.0.7 AdobeSVGAGM.dll AdobeSVGAGM 79.628125 79.628125 AdobeXMP.dll Adobe XMP Core 2021/02/15-11:52:13 79.164753 79.164753 AdobeXMPFiles.dll Adobe XMP Files 2021/02/15-11:52:13 79.164753 79.164753 AdobeXMPScript.dll Adobe XMP Script 2021/02/15-11:52:13 79.164753 79.164753 adobe_caps.dll Adobe CAPS 10,0,0,6 AGM.dll AGM 2021/02/13-21:23:31 79.628125 79.628125 AID.dll AID DLL 1.0.0.12 AIDE.dll AIDE 2021/02/17-19:47:02 79.627469 79.627469 ARE.dll ARE 2021/02/13-21:23:31 79.628125 79.628125 AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927 AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927 Bib.dll BIB 2021/02/13-21:23:31 79.628125 79.628125 BIBUtils.dll BIBUtils 2021/02/13-21:23:31 79.628125 79.628125 boost_date_time.dll photoshopdva 14.0.0 boost_filesystem.dll photoshopdva 14.0.0 boost_program_options.dll photoshopdva 14.0.0 boost_regex.dll photoshopdva 14.0.0 boost_system.dll photoshopdva 14.0.0 boost_threads.dll photoshopdva 14.0.0 CoolType.dll CoolType 2021/02/13-21:23:31 79.628125 79.628125 CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0 DirectML.dll DirectML Redistributable Library 1.4.0+201111-2330.1.fe.bdb07c7 dnssd.dll Bonjour 3,0,0,2 dvaaccelerate.dll photoshopdva 14.0.0 dvaappsupport.dll photoshopdva 14.0.0 dvaaudiodevice.dll photoshopdva 14.0.0 dvacore.dll photoshopdva 14.0.0 dvacrashhandler.dll Adobe Audition CC 2017 10.0.0 dvamarshal.dll photoshopdva 14.0.0 dvamediatypes.dll photoshopdva 14.0.0 dvametadata.dll photoshopdva 14.0.0 dvametadataapi.dll photoshopdva 14.0.0 dvametadataui.dll photoshopdva 14.0.0 dvanet.dll photoshopdva 14.0.0 dvaplayer.dll photoshopdva 14.0.0 dvascripting.dll photoshopdva 14.0.0 dvatransport.dll photoshopdva 14.0.0 dvaui.dll photoshopdva 14.0.0 dvaunittesting.dll photoshopdva 14.0.0 dvavulcansupport.dll photoshopdva 14.0.0 dynamiclink.dll photoshopdva 14.0.0 ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2 icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe igestep30.dll IGES Reader 9.3.0.113 ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66) ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66) ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66) ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66) ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66) ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66) ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66) ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66) ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66) ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66) ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66) ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66) ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66) ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66) ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66) ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66) ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66) ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66) ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66) ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66) ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66) JP2KLib.dll JP2KLib 2021/02/17-19:47:02 79.277121 79.277121 libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A) libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0 libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline libzip.dll photoshopdva 14.0.0 LogSession.dll LogSession 8.2.0.7 mediacoreif.dll photoshopdva 14.0.0 Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f mkl_avx2.dll Intel® Math Kernel Library 2020.0 mkl_avx512.dll Intel® Math Kernel Library 2020.0 mkl_core.dll Intel® Math Kernel Library 2020.0 mkl_def.dll Intel® Math Kernel Library 2020.0 mkl_mc3.dll Intel® Math Kernel Library 2020.0 mkl_sequential.dll Intel® Math Kernel Library 2020.0 mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0 mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0 mkl_vml_def.dll Intel® Math Kernel Library 2020.0 mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0 MPS.dll MPS 2021/02/13-00:38:12 79.628096 79.628096 onnxruntime.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f opencv_world440.dll OpenCV library 4.4.0 Photoshop.dll Adobe Photoshop 2021 22.3 Plugin.dll Adobe Photoshop 2021 22.3 PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0 PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15 PSCloud.dll 1.0.0.1 PSViews.dll Adobe Photoshop 2021 22.3 ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2 SVGRE.dll SVGRE 79.623146 79.623146 svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311 tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311 TfKernel.dll Kernel Geom 9.3.0.113 TFUGEOM.dll Adobe, UGeom© 9.3.0.113 utest.dll photoshopdva 14.0.0 VulcanControl.dll Vulcan Application Control Library 6.6.0.000 VulcanMessage5.dll Vulcan Message Library 6.6.0.000 WinRTSupport.dll Adobe Photoshop Windows RT Support 22.2.0.0 WRServices.dll WRServices Build 16.1.0.7af3873 16.1.0.7af3873 wu3d.dll U3D Writer 9.3.0.113 Unified Extensibility Platform uxp-4.4.1.71 Required plugins: Accented Edges 22.3 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 22.3 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 22.3 - from the file “Filter Gallery.8bf” Average 22.3 (20210406.r.122 990be2c) - from the file “Average.8bf” Bas Relief 22.3 - from the file “Filter Gallery.8bf” BMP 22.3 - from the file “Standard MultiPlugin.8bf” Camera Raw 13.2 - from the file “Camera Raw.8bi” Camera Raw Filter 13.2 - from the file “Camera Raw.8bi” Chalk && Charcoal 22.3 - from the file “Filter Gallery.8bf” Charcoal 22.3 - from the file “Filter Gallery.8bf” Chrome 22.3 - from the file “Filter Gallery.8bf” Cineon 22.3 (20210406.r.122 990be2c) - from the file “Cineon.8bi” Clouds 22.3 (20210406.r.122 990be2c) - from the file “Clouds.8bf” Color Halftone 22.3 - from the file “Standard MultiPlugin.8bf” Colored Pencil 22.3 - from the file “Filter Gallery.8bf” Conté Crayon 22.3 - from the file “Filter Gallery.8bf” Craquelure 22.3 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 22.3 (20210406.r.122 990be2c) - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 22.3 - from the file “Standard MultiPlugin.8bf” Crosshatch 22.3 - from the file “Filter Gallery.8bf” Crystallize 22.3 - from the file “Standard MultiPlugin.8bf” Cutout 22.3 - from the file “Filter Gallery.8bf” Dark Strokes 22.3 - from the file “Filter Gallery.8bf” De-Interlace 22.3 - from the file “Standard MultiPlugin.8bf” Dicom 22.3 - from the file “Dicom.8bi” Difference Clouds 22.3 (20210406.r.122 990be2c) - from the file “Clouds.8bf” Diffuse Glow 22.3 - from the file “Filter Gallery.8bf” Displace 22.3 - from the file “Standard MultiPlugin.8bf” Dry Brush 22.3 - from the file “Filter Gallery.8bf” Entropy 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Export Color Lookup Tables 22.3 (20210406.r.122 990be2c) - from the file “Export3DLUT.8be” Extrude 22.3 - from the file “Standard MultiPlugin.8bf” FastCore Routines 22.3 (20210406.r.122 990be2c) - from the file “FastCore.8bx” Fibers 22.3 - from the file “Standard MultiPlugin.8bf” Film Grain 22.3 - from the file “Filter Gallery.8bf” Filter Gallery 22.3 - from the file “Filter Gallery.8bf” Fresco 22.3 - from the file “Filter Gallery.8bf” Glass 22.3 - from the file “Filter Gallery.8bf” Glowing Edges 22.3 - from the file “Filter Gallery.8bf” Grain 22.3 - from the file “Filter Gallery.8bf” Graphic Pen 22.3 - from the file “Filter Gallery.8bf” Halftone Pattern 22.3 - from the file “Filter Gallery.8bf” Halide Bottlenecks 22.3 (20210406.r.122 990be2c) - from the file “HalideBottlenecks.8bx” HDRMergeUI 22.3 - from the file “HDRMergeUI.8bf” HSB/HSL 22.3 - from the file “Standard MultiPlugin.8bf” IFF Format 22.3 - from the file “Standard MultiPlugin.8bf” IGES 22.3 (20210406.r.122 990be2c) - from the file “U3D.8bi” Ink Outlines 22.3 - from the file “Filter Gallery.8bf” JPEG 2000 22.3 - from the file “JPEG2000.8bi” Kurtosis 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Lens Blur 22.3 - from the file “Lens Blur.8bf” Lens Correction 22.3 - from the file “Lens Correction.8bf” Lens Flare 22.3 - from the file “Standard MultiPlugin.8bf” Liquify 22.3 - from the file “Liquify.8bf” Matlab Operation 22.3 (20210406.r.122 990be2c) - from the file “ChannelPort.8bf” Maximum 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Mean 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Measurement Core 22.3 (20210406.r.122 990be2c) - from the file “MeasurementCore.8me” Median 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Mezzotint 22.3 - from the file “Standard MultiPlugin.8bf” Minimum 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” MMXCore Routines 22.3 (20210406.r.122 990be2c) - from the file “MMXCore.8bx” Mosaic Tiles 22.3 - from the file “Filter Gallery.8bf” Multiprocessor Support 22.3 (20210406.r.122 990be2c) - from the file “MultiProcessor Support.8bx” Neon Glow 22.3 - from the file “Filter Gallery.8bf” Note Paper 22.3 - from the file “Filter Gallery.8bf” NTSC Colors 22.3 (20210406.r.122 990be2c) - from the file “NTSC Colors.8bf” Ocean Ripple 22.3 - from the file “Filter Gallery.8bf” OpenEXR 22.3 - from the file “Standard MultiPlugin.8bf” Paint Daubs 22.3 - from the file “Filter Gallery.8bf” Palette Knife 22.3 - from the file “Filter Gallery.8bf” Patchwork 22.3 - from the file “Filter Gallery.8bf” Paths to Illustrator 22.3 - from the file “Standard MultiPlugin.8bf” PCX 22.3 (20210406.r.122 990be2c) - from the file “PCX.8bi” Photocopy 22.3 - from the file “Filter Gallery.8bf” Picture Package Filter 22.3 (20210406.r.122 990be2c) - from the file “ChannelPort.8bf” Pinch 22.3 - from the file “Standard MultiPlugin.8bf” Pixar 22.3 (20210406.r.122 990be2c) - from the file “Pixar.8bi” Plaster 22.3 - from the file “Filter Gallery.8bf” Plastic Wrap 22.3 - from the file “Filter Gallery.8bf” Pointillize 22.3 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 22.3 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 22.3 (20210406.r.122 990be2c) - from the file “PBM.8bi” Poster Edges 22.3 - from the file “Filter Gallery.8bf” PRC 22.3 (20210406.r.122 990be2c) - from the file “U3D.8bi” Radial Blur 22.3 - from the file “Standard MultiPlugin.8bf” Radiance 22.3 (20210406.r.122 990be2c) - from the file “Radiance.8bi” Range 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Render Color Lookup Grid 22.3 (20210406.r.122 990be2c) - from the file “Export3DLUT.8be” Reticulation 22.3 - from the file “Filter Gallery.8bf” Ripple 22.3 - from the file “Standard MultiPlugin.8bf” Rough Pastels 22.3 - from the file “Filter Gallery.8bf” Save for Web 22.3 - from the file “Save for Web.8be” ScriptingSupport 22.3 - from the file “ScriptingSupport.8li” Shake Reduction 22.3 - from the file “Shake Reduction.8bf” Shear 22.3 - from the file “Standard MultiPlugin.8bf” Skewness 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Smart Blur 22.3 - from the file “Standard MultiPlugin.8bf” Smudge Stick 22.3 - from the file “Filter Gallery.8bf” Solarize 22.3 (20210406.r.122 990be2c) - from the file “Solarize.8bf” Spaces 22.3 - from the file “Spaces.8li” Spatter 22.3 - from the file “Filter Gallery.8bf” Spherize 22.3 - from the file “Standard MultiPlugin.8bf” Sponge 22.3 - from the file “Filter Gallery.8bf” Sprayed Strokes 22.3 - from the file “Filter Gallery.8bf” Stained Glass 22.3 - from the file “Filter Gallery.8bf” Stamp 22.3 - from the file “Filter Gallery.8bf” Standard Deviation 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Sumi-e 22.3 - from the file “Filter Gallery.8bf” Summation 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Targa 22.3 - from the file “Standard MultiPlugin.8bf” Texturizer 22.3 - from the file “Filter Gallery.8bf” Tiles 22.3 - from the file “Standard MultiPlugin.8bf” Torn Edges 22.3 - from the file “Filter Gallery.8bf” Twirl 22.3 - from the file “Standard MultiPlugin.8bf” U3D 22.3 (20210406.r.122 990be2c) - from the file “U3D.8bi” Underpainting 22.3 - from the file “Filter Gallery.8bf” Vanishing Point 22.3 - from the file “VanishingPoint.8bf” Variance 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba” Water Paper 22.3 - from the file “Filter Gallery.8bf” Watercolor 22.3 - from the file “Filter Gallery.8bf” Wave 22.3 - from the file “Standard MultiPlugin.8bf” WIA Support 22.3 (20210406.r.122 990be2c) - from the file “WIASupport.8li” Wind 22.3 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 22.3 (20210406.r.122 990be2c) - from the file “WBMP.8bi” ZigZag 22.3 - from the file “Standard MultiPlugin.8bf” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 4.2.0.21 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-4.2.0\" CDO: 1.87.0 CmdN: 1.7.6 CDP: 1.110.0 Discover Panel (Loaded) 1.4.0.24 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\" ccx-timeline (Prepared) 2.6.37.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\" Neural Filters (Prepared) 1.4.11.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\" Photoshop UXP Export-As (Prepared) 5.4.4.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\" Photoshop Personalization (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\" Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\" Extensions: Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\index.html” New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4” Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8” com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\capture\capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\stock-panel-licensing\index.html” Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html” Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\manager.html” Installed TWAIN devices: NONE ... 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Hi,   Thanks for trying to help.   Yes, it makes no difference. Version is 22.3.1   ... View more

The caching only applies to the thumbnails shown in bridge, it doesn't impact the saving of the blocks to the actual images. Most of the time when bridge creates a new set of thumbnails it will create a load of new coloured blocks over the images. The best short term solution was mentioned above: ewas71317476  wrote i got the same issue just uninstall all adobe software and get back to previous version with manually installed ACR 10.5 - and it's ok it's just software issue, dont need to worry about hardware. Legacy Compositing didn't worked for me What I did: Uninstall everything, (I ran the Adobe CC Cleaner too) Install Adobe Camera Raw 10.5 Install the Abobe software you require (CC 2018 versions) Installed Adobe Camera Raw 10.5 again (I wanted to make sure the other installations didn't update this themselves)      -Bridge was behaving, so was camera raw and the batch processing.      -Export in Lightroom was NOT working Upgraded Photoshop and Bridge to CC 2019      -Bridge is still behaving, so is camera raw and the batch processing.      -Lightroom is STILL producing the blocks. This will get us by as a work around but its not a solution by any stretch! ... View more

We are experiencing the problems with .jpgs, we do not use .PSD files. We have already tried using Legacy Compositing and the problem remains. ... View more

It could be, we often use camera Raw to apply corrections to large groups of images too, although none would have smart objects. So far the above instructions are the only 'solution' we have found. At least this gets us working again. I'm glad this is a wider issue, hopefully Adobe will be able to publish a fix for this soon! ... View more

Not to my knowledge. 1. I downloaded Adobe CC Cleaner and followed all the steps here: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 2. I then checked the log file that it produced, and was a little confused by what it said, I can't tell if it was 100% successful or not. I've added the log file extracts at the end of this message. What concerned me a little was that I had to manually erase all of the cache files from "...Appdata/...". (Either the cleaner isn't very thorough or my understanding that it entirely cleanses your machine of all things Adobe isn't correct) 3. After running the cleaner I installed 2018 Bridge - The blocking was still being produced on the Bridge thumbnails. 4. I then repeated the cleaner and installed 2017 bridge, which seems ok so far. This is very frustrating for a number of reasons; the obvious of course being that to be confident of not ruining image files I have to bump everyone back to CC 2017, equally frustrating is that 2018 was working fine before the update, proven by the few staff that never did the 2019 update, that are still able to use 2018 with no issue. CC Cleaner log file It says this: [Thu Nov 01 15:07:01 2018] Adobe Creative Cloud Cleaner Tool completed successfully But also this: [Thu Nov 01 15:07:01 2018] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-* [Thu Nov 01 15:07:00 2018] Warning: Failed to remove file,folder trying again [Thu Nov 01 15:07:00 2018] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/OOBE': [Thu Nov 01 15:07:00 2018] Warning: Failed to remove file,folder trying again [Thu Nov 01 15:07:00 2018] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/OOBE': [Thu Nov 01 15:07:00 2018] Warning: Failed to remove file,folder trying again [Thu Nov 01 15:07:00 2018] Warning: Failed again to remove file,folder [Error 2] The system cannot find the path specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/AAMUpdaterInventory/1.0': [Thu Nov 01 15:07:00 2018] Warning: Failed to remove file,folder trying again [Thu Nov 01 15:07:00 2018] Warning: Failed again to remove file,folder [Error 2] The system cannot find the path specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/AAMUpdaterInventory/1.0': [Thu Nov 01 15:07:00 2018] Warning: Failed to remove file,folder trying again [Thu Nov 01 15:07:00 2018] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/AdobeApplicationManager': [Thu Nov 01 15:07:00 2018] Warning: Failed to remove file,folder trying again [Thu Nov 01 15:07:00 2018] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/AdobeApplicationManager': [Thu Nov 01 15:07:01 2018] Warning: Failed to remove file,folder trying again [Thu Nov 01 15:07:01 2018] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1': [Thu Nov 01 15:07:01 2018] Warning: Failed to remove file,folder trying again [Thu Nov 01 15:07:01 2018] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1': [Thu Nov 01 15:07:01 2018] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-* [Thu Nov 01 15:07:01 2018] --------------------------------------------------------- [Thu Nov 01 15:07:01 2018] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=* [Thu Nov 01 15:07:01 2018] --------------------------------------------------------- ... View more

The latest display drivers are all installed, of the 4 machines that I have checked this afternoon, 2 are using NVIDIA Quadro K2000's and two are using INTEL HD Graphics 530's. Some of the machines have dual monitors and some are have just one. All the machines' main display runs at 1680x1050 and those with second monitors are all different res, shapes and sizes. We have kept CC 2018 on all the machines when CC was installed, however since the update we are now seeing this happen in CC 2018 too. I have even tried installing CC 2017 on a machine and that too does the same thing. I feel I should highlight again though that before the CC 2019 installation we had never seen this issue. I was going to update my first message but can't yet see how, as we have discovered that it is not restricted the just pink, we have seem both green and blue blocking as well. ... View more

I am part of a team of 8 in a photographic lab that are experiencing the same issue but to a much larger extent. We are using Adobe Bridge CC 2019 and the thumbnails that it creates and shows on screen are often displaying pink shapes on the images. This was easily fixed by purging the cache for the selection in the context menu from within Bridge. I will be attach a screenshot shortly, when I find an example that is safe for posting online. We didn't realise until later that many of our images that we are batch processing through Photoshop CC 2019 are also being SAVED with these pink shapes. (Again I will post an example screen shot when one is available). We are only working in .jpg and never converting to or from any other file types. We are not dealing with particularly large files, approximately 6MP. We are dealing with high quantities of images, approximately 100,000 images pass though our lab a week. We are all running 64bit Windows 7 We all have up to date Creative Cloud We all have up to date Photoshop CC 2019 We all have up to date Bridge CC 2019 We all have up to date Lightroom CC 2019 We have users with different subscription levels. I can rule out hardware as they are using different spec machines. I can also rule out enabling/disabling GPU, this has no effect. I can also rule out Legacy_Compositing, from Photoshop as this too had no effect. I find it hard to believe we are the only ones having this issue, particularly as we have so many different users and machines experiencing it. ... View more