Kartika Rawat
Adobe Employee
Kartika Rawat
Adobe Employee
Activity
3 hours ago
Hello @miti_8386, Your message was merged into this thread. Please see the message at the top of this thread for instructions on how to use Firefly. You cannot prompt here in the forum. Thanks, droopy
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7 hours ago
Bonjour @Camille35746639au47, I have merged your message into this thread which addresses the issue you raise. Please see my pinned message above which explains this. Please let us know if you have further questions. Bien à vous, droopy
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Mar 07, 2025
Thanks Arif, I appreciate!
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Mar 07, 2025
@agullu33 I have moved your post here which discusses the poor quality output from Firefly.
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Mar 07, 2025
04:44 AM
I’ve created a beautiful design for a wall mural, but the resolution is too low. It would be great to have the option to generate images in a higher resolution and specify custom dimensions. For example, my image needs to be 7 meters x 2.6 meters at 120 dpi.
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Mar 06, 2025
01:48 AM
Mein Text "ODB Claus" wurde total verfremdet. das wollte ich nicht mein Eingabebefehl: es soll ein firmenlogo sein mit einem rießigen text "ODB Claus" . Man soll einen Baustellenkran sehen und eine Hochbaubaustelle.
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Mar 05, 2025
02:54 PM
Thanks champ! This email is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. Dissemination, distribution, or copying of this email or the information herein by anyone other than the intended recipient, or an employee or agent responsible for delivering the message to the intended recipient, is prohibited. If you have received this email in error, please notify the sender immediately.
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Mar 05, 2025
08:53 AM
Has anyone solved this? I have edited many 4K Dlog files in Premiere. Only recently has this problem started. I am experiencing very much the same problem. I could playback and scrub in Premiere at full res with no problem. Then about three weeks ago Premiere would not playback or scrub through these files. And the exports show up the same issue as above. I have noticed that the Bit Rate of the failing videos is about half that of the ones that play fine. UPDATE: I think I've fixed it. I had located the Media Cache Database in the same temporary folder as the Media Cache. Moving it to a different folder seems to have completely fixed the issue.
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Mar 05, 2025
07:01 AM
Hi mªángeles!
Thanks for writing in. You can try the Image to Video feature: https://adobe.ly/41G2ZUs
I hope this helps.
Let us know if you have any questions.
KR
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Mar 04, 2025
10:35 PM
Hello, Could you explain how to do this on the desktop version because I can't do it ? Thanks
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Mar 04, 2025
01:25 PM
Thank you!
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Mar 04, 2025
12:37 PM
Hi Noel26824731l2po!
Sorry to see that. Are you using text to video or image to video feature?
Let us know.
Thanks,
KR
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Mar 04, 2025
10:03 AM
Hi patti456456!
Sorry to see that. Can you share the prompt that you're using? Also, what happens when you add an image to create a video? Do you see any error message?
Let us know.
Thanks,
KR
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Mar 04, 2025
08:29 AM
Hi Serg-2025!
Sorry to see that. I tried the prompt after translating "the girl winked turned away, spreading her hair" and got the same error. I removed the "winked" word from the prompt and able to generate the video.
Let us know if this helps.
Thanks,
KR
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Mar 04, 2025
07:55 AM
Hi Jeabzzz1!
Sorry to hear that. I'm able to reproduce the issue. Could you confirm if it's happening with a specific image? Have you tried another image?
Let us know. Happy to investigate the issue.
Thanks,
KR
moved to bugs
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Mar 04, 2025
03:40 AM
Ok, I'll try. Now I as usual has a new strage experiance with Adobe -this time with Adobe podcast - Enhanced Voice. I've had 6 files processed, and I've made sure they don't take up more space than I'm allowed. The five files are created without any problems, but the last one just keeps on going. After a little over an hour I had to face the fact that something had gone wrong. So I had to delete it and try again. But then I find out that the time I have to process has been overwritten because it includes the processing that didn't work. So I've run into a serious problem, as I'm supposed to finish the production in a little while, but I have to wait 12 hours before I can do it again. I'm so careful to stay within the time frame that I find it quite unreasonable that it includes files that it wasn't able to process. Can anything be done? In a hurry?
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Mar 04, 2025
03:39 AM
Hi redc31774268!
I'm sorry to hear that. I'm able to generate a video with your given prompt. Could you share the reference image that you're using? Also, please provide the OS and the browser.
Let us know. Happy to help.
Thanks,
KR
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Mar 03, 2025
05:03 PM
Beautiful
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Mar 03, 2025
01:30 PM
Hello @Grace Stuart, Thank you for your message.
I am not an expert on accounts. I am surprised it let you purchase an Adobe Firefly plan on an enterprise account. Is there any possibility that the Firefly plan was actually purchased on a personal Adobe account and not the enterprise account?
EDU enterprise accounts cannot use Firefly video at this time. I think if your case is an example, even if it lets you purchase the Firefly plan, you still cannot generate. Thanks, droopy
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Mar 03, 2025
01:26 PM
4 Upvotes
I've updated to Sequioa and it seems to have fixed the bug I was experiencing. Will try a few more projects in the hope it is finally resolved.
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Mar 03, 2025
06:05 AM
Here's a screencast:
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Mar 03, 2025
05:32 AM
This was one problem with Rush among many others that Adobe never fixed and probably never will fix. A couple years ago I cancelled the subscription and started using other software and I don't regret for a second that I did that.
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Mar 03, 2025
03:29 AM
Hi Jon34837505bf7p!
Sorry to hear that. Are you able to generate video from text to video feature? Which browser are you using?
What type of subscription do you have?
Let us know. Happy to investigate.
Thanks,
KR
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Mar 02, 2025
06:26 AM
Zgadzam się z tym pytaniem. Nie mam możliwości zmiany planu w zarządzaniu planami.
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Mar 01, 2025
07:41 AM
Hello @Joakim38709062sei6, Thank you for your message.
The model does not understand the concept of a word being negated by the word in front of it. So using "not [X]", "no [X]", "exclude [X]", "with no [X]", and "without [X]" does not work. As you observed, it ignores the negation word and adds to the image the thing you are trying to avoid. You basically need to find "positive" words and phrases telling the model what you want to see rather than telling it what you do not want to see. Such as "flat land" rather than "no mountains" or "desolate" rather than "no people". If I am not sure how to describe something I want to exclude in a positive way, I will ask Google Gemini or ChatGPT for ideas. Just be aware that when they give prompts, they are usually too wordy and conversational, so you have to edit them, but they are good for ideas.
Thanks, droopy
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Mar 01, 2025
07:19 AM
I am a Korean user. Once the transcription is complete, there should be a manual function to correct spelling. Because if a word is wrong when translating, the meaning also changes. The audio extraction function is great, but it is not perfect, so when I create it, the exact meaning is not conveyed. However, if there is a transcription correction function, the result can be perfect.
PII removed by moderator
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Mar 01, 2025
12:01 AM
Will your team fix this issue in this decade? Or you just don't know what is the reason of this issue? Be honest brother.
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Feb 28, 2025
04:03 PM
Please add aspect ratio 9:16 all serivces has it expect you guys.
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Feb 28, 2025
03:45 AM
Hi MultimedSolutions!
Thank you for reaching out and sharing your valuable feedback. We truly appreciate your input, and we will make sure to pass it along to our product team. If you have any further questions or need assistance, please feel free to contact us. We're here to help!
KR
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