Thanks for the update. I'm so glad you were able to find a solution! Can you share what the remedy was? Perhaps it will help others find a solution in less time. -David ... View more

in your ogiginal report you were using an older version of Camera Raw, Photoshop Camera Raw 15.5. Since you were having the problem with both that old version, and with the new version, and because you also cannot enable GPU accleration in Lightroom, I don't think the root cause is a recent change in Photoshop. Did anything else change about your system since GPU acceleration was last working correctly in Photoshop Camera Raw?  ... View more

Elements does not use Camera Raw's GPU acceleration features. I don't think it will harm anything to try purging the cache, but I have not before observed this sort of problem being related to the cache. Have you tried Lightroom or Lightroom Classic? Thanks, David ... View more

Thank you for providing the log files. I do not have a 3060 Ti available, but I've tried other three-thousand series  NVIDIA RTX GPUs this driver version, and a two-thousand series GTX GPU and cannot reproduce the problem. This maybe a malfunction with your GPU. ... View more

Thanks for sending the log files.   The Adobe Lightroom Log Latest v1.txt incidates an error from NVIDIA GeForce RTX 3060 Ti GPU with driver version 32.0.15.6094. I see from the DxDiag file that you probably updated the NVIDIA driver after that, as it shows NVIDIA driver version 32.0.15.7216. I can see from the Camera Raw Log Latest v1.txt file that you have a very old version of the Camera Raw plugin installed: Adobe Photoshop Camera Raw 15.5 (Windows), version 15.5x1595. The current version is 17.2. I reccommend that you try updating Camera Raw to the latest version.   You can update Camera Raw using the Creative Cloud app or by downloading the stand-alone installer from this page: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html After installing Camera Raw 17.2, relaunch Photoshop (you want to quit before updating the plugin), and go to the Edit menu > Preferences > Camera Raw.... Open the Performance tag, and for Use Graphics Processor select Auto. You should see below that the name of your NVIDIA GPU, or your Intel GPU, depending on which device is the default. Note that Camera Raw can't contol which GPU is the default, this is up to Windows. If the Intel GPU shows up here and you want to use the NVIDIA GPU isntead, you may need to change the Windows Power mode setting to Balanced or Best Performance and relaunch Photoshop. Then try opening a raw file in Photoshop with Camera Raw.   Thanks, David ... View more

Hi, Thank you for trying 17.1 and confirming it works there. I don't yet know the root cause of the problem you saw with 17.2, and I don't think we have heard of this happening to anyone else yet on 17.2.    Thanks, David ... View more

Here is a link to a stand-alone installer for Camera Raw 17.1, for Windows x64. Please try it to confirm that the problem only happens with 17.2. https://www.adobe.com/go/acr_installer_win_17_1   Thanks, David ... View more

Thanks for the additional information.    I don't know what is going on, but here are a couple things to try. There is another log that might hold some clues, the Camera Raw log. To get a copy of it, please try these steps. 1. Quit Photoshop (and Bridge or AfterEffects if they are running) 2. Launch Photoshop and reproduce the bug, ie. try to open a file in Camera Raw and then clear the error dialog about Photoshop not recognizing the file type. 3. (Very important step) Quit Photoshop 4. Collect the log files. On Windows, the log location is: %APPDATA%\Adobe\CameraRaw\Logs. A shortcut to get to this folder on Windows is: Press the Windows key. Enter 'Run'. Enter '%APPDATA%\Adobe\CameraRaw\Logs'. For example: C:\Users\tester\AppData\Roaming\Adobe\CameraRaw\Logs 5. When you have found it, save a copy of the file "Camera Raw Log Latest v1.txt" and share it with us, please.    You can reinstall Camera Raw using the stand-alone installer. You can download it here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html. Make sure you quit Photoshop, Bridge and After Effects before running the installer. Since you already tried reinstalling Photoshop, the plugin should be installed (and it appears installed from the logs you shared), so I don't have high confidence this will fix the problem, but it should not take long to try this step. If reinstallation does not work, please try renaming this folder on your PC: %APPDATA%\Adobe\CameraRaw, this is where Camera Raw stores temporary files and files like Presets, Save options or Profiles you create or install. Then try restarting Photosop and opening Camera Raw. Since you ran the cleaner tool already, this step may not help, but it will make sure Camera Raw is starting with a clean slate. Has the behavior you're seeing has changed since your first post, when you reported that "Photoshop displays the following message: Could not complete your request because Photoshop does not recognize this type of file." and your last post, "here is no response when I tried to open every diglog related to Camera Raw" that is if what you see now is Photoshop appearing to _do nothing_ as opposed to show an error dialog, please let me know.    Thanks, David       ... View more

For Windows users, if you observed the feature producing garbage output (noise/static, etc.) with Camera Raw 17.1, please update to Camera Raw 17.2 and try again. Version 17.2 includes a change that should improve compatability with some GPU on Windows. If you have seem results like that on Mac, unfortunetly we have not yet been able to provide a fix in 17.2. Thanks, David ... View more

Hi,   Are you able to open Camera Preferences dialog in Photoshop from the Edit menu > Preferences > Camera Raw. Does that work? Are you able to open any other raw or non-raw files in Camera Raw in Photoshop? (You may be able to download some sample raw files from other camera manufacturuers websites or camera review websites, if you don't have files from another camera.) Are you able to open your NEF (or any other) files in Camera Raw using Bridge instead of Photoshop? Can you tell us exactly what model of Nikon camera(s) the NEFs are from? Thanks, David     ... View more

Didn't work. Just get this every time...   By @Leigh Gray   Can you please send me the full system info for your computer? In Photoshop please select "System Info" from the Help menu and copy the information. Thanks for your help! ... View more

 I have tried 4 photos and it pixilates the photo. They are all artworks that I did and are behind glass. I read that it should work but it doesn't. My raw files are not compressed and I use a Canon R6 and it saves raw as CR3.  I would love some suggestions and help Jane By @painterjan Can you please provide a link to download one of the CR3 files that does not work? Can you please send me the full system info for your computer? In Photoshop please select "System Info" from the Help menu and copy the information. Thanks for your help! ... View more

  I followed the steps to actvate thsi feature, even rebooting my mac, but it still does not allow me to use. On Mac mini M2 pro, Sequoia 15.2. By @Aimee V Photo What message is shown when you mouse over the ! warning icon? Can you please provide a link to this NEF file for me to download? Can you please send me the full system info for your Mac Mini M2? In Photoshop please select "System Info" from the Help menu and copy the information. Thank for your help. ... View more

In my case it is option b the reflecion option is available, but it can't be selected.  the error massage says: at this moment, is not compatible with this picture By @arjen_5978 Please verify you are opening the files are raw files, and that you are opening the raw files directly. Note the workflows Conrad_C noted--there are various worklfows (for example using Camera Raw as a filter) where the original photo was a raw file, but you are using Camera Raw to edit non-raw data derived from the original. Thanks, David ... View more

Will not work with Canon cr3 files or older raw filed from olympus M43 or Panasonic cameras.    By @scotth41361852 Can you define "not working" in more detail? Is the feature not available? Does using it cause an error dialog to appear? Do you simply not like the results?  If you'd like us to examine your problems further please share system information about your MSI computer (from Photoshop's help menu > System Info) and example file that does not work. Thanks, David ... View more

It seems not to work with canon CR3 files on a MSI compter.   By @arjen_5792 Can you define "not working" in more detail? Is the feature not available? Does using it cause an error dialog to appears? Do you simply not like the results?  If you'd like us to examine your problems further please share system information about your MSI computer (from Photoshop's help menu > System Info) and example file that does not work. Thanks, David ... View more

The feature works with raw files. Most, but not all DNG files are necessarily raw files, as you can convert non-raw files to DNG as well as raw files. Can you select raw profiles like Adobe Color for the raw file (only availabel for raw), does the White Balance temperture slider go from -100 to +100 (non-raw behavior)? If you are sure the DNG contains raw data and it stil doesn't work, please share a sample file for us to examine. Thanks, David ... View more

Can you define "not working?" Is the feature disabled, or is it not producing results you like? Raw files from Fuji cameras, including those with x-trans sensors are supported. If it's disabled for you and you don't think it should be, please provide a sample file. ... View more

Can you provide a sample ORF file? The feature should not be disabled for 3-color raw files. 1-color (monochrome) and 4-color raw files are not supported. ... View more

Thank you for sharing the file. The dimensions in CameraRaw, 6,192 x 4,128, are the correct image size for this photo when propertly processing the NEF. You will also see the same image size opening the NEF in Nikon's NS Studio app. -David ... View more

Please provide a file. ... View more

In Camera Raw 17.1 (the new update today), you should see a reduction in VRAM used on Windows when you close the Camera Raw diglog after having used the Masking panel. ... View more

In Camera Raw 17.1 (the new update today), you should see a reduction in VRAM used on Windows when you close the Camera Raw diglog after having used the Masking panel. ... View more

The corrupt image result is a known problem on some Windows PCs for this technology preview. We are working on a fix for the next release. Thanks for your patience. ... View more

@lucellent wrote: How do you even use it? I tried all kinds of image formats and it always stays disabled and says that it doesn't support my image format. This is dumb...   Currently, the Reflections removal tool does not support non-raw file formats like JPEG and HEIC.    Here is our help page about the feature. https://helpx.adobe.com/camera-raw/using/remove-reflections.html You can reach this page (in any supported language) by clicking on the info (i) icon for Remove Reflections. ... View more

If you have any other Photoshop plugins or other software you installed for opening Nikon NEF files, can you please try disabling or uninstalling it and trying again? Thanks, David ... View more

Thanks for trying again. I suspect that the version of Photoshop may not be a factor here.   Please try deleting all the files and folders in the CameraRaw/GPU folder in your screenshot, quitting and restarting Photoshop and trying again.   From the logs it looks like when you use Lightrooom Classic, GPU acceleration is working when you edit photos. Is this correct?   -David     ... View more

Please provide you Photoshop system info (Help > System Info...) and sample photos.  Thanks. ... View more

What kind of mask, with what settings? Please share an example of a raw and sidecar files so I can test this. What operations, specifically, get slow? How long do the slow operations take?   Are you sure GPU acceleration is enabled on your PC?   Thanks, David ... View more