@STUDIO36097914a69x this is a completely unrelated issue to this post. Please start a new thread with details on your specific issue. ... View more

Your image is (or has been scaled down to) only a couple of pixels. It displays correctly. Check Image Size. ... View more

@STUDIO36097914a69x this is a completely unrelated issue to this post. Please start a new thread with details on your specific issue. ... View more

I solved it. My drivers were outdated in spite of the NVIDIA app saying they were updated. So, I ended up doing a manual update of the drivers and now it works. Thank you! ... View more

Hello @AVDG,   We are sorry to hear about the crash. Would you mind confirming if you are using a Wacom Tablet? If yes, kindly try downgrading to an older version of the Wacom driver (6.3.46-2) or turn off Wacom from AI prefrences, and check if it helps.   Also, kindly share the crash report by following the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html). While submitting the report, kindly use the same email account used here in the community so we can locate it quickly.   Looking forward to your response. Regards. ... View more

So, this is a Windows scaling issue, but it is also possible for it to be wrong with the scaling set to 100%. In addition to that, (in Windows 10 and possibly 11), you want to click on "Advanced Scaling Settings" in the Scale and Layout section of the Display Settings. In there, make sure "Let Windows try to fix apps so they're not blurry" is ON. When I had it to OFF, I encountered this problem. Putting it to ON fixes the problem.    This is on CS3 in 2022 BTW. It's a problem that's been around for a while. ... View more

Hello @AVDG,   Sorry to hear about this experience. I hope the suggestions shared by Monika and Bill helped resolve the problem. If not, kindly try running Illustrator under a different administrator account and check if it helps.   Looking forward to your response.   Thanks, Anubhav ... View more

Can you give us information about the video types that you're trying to bring in? ... View more

Having rhe same problem. ... View more

Does it work when you print from Acrobat? ... View more

Jacques, sorry you are also encountering problems with the downloading and install process. Did you locate the error messages within the log file?  Unfortunately, just knowing that you got stuck at 44% does not provide enough information to give any recommendations.   Please update this public discussion with the error messages that you discover.  If you are unable or do not wish to review the log file and locate the fatal errors, then please download and run the CC Log Collector Tool from http://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html.   Once you have run the CC Log Collector and uploaded your log files, then please begin a chat session at https://helpx.adobe.com/contact.html.  If the current error you are facing is due to downloading error, then you may have to use a different computer, smartphone, or tablet to begin the chat session. ... View more

Hi Adrian,    So sorry to hear about this issue. Please try the steps shared in this help article: https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html and let us know if that helps. Also, I am moving this discussion to Get Started community for expert help.   Regards, Srishti ... View more