Chad Rolfs
Adobe Employee
Chad Rolfs
Adobe Employee
Activity
‎Feb 25, 2025
05:22 PM
It's a brand new Wacom One tablet and flickers constantly....I've tried some of the suggested solutions but they were back in 2021. Any ideas? Thank you! Currenly updating to MacOS Sequoia 15.3.1 to see if I can solve this. Photoshop is up to date. Thanks!
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‎Feb 20, 2025
06:24 PM
How do you get to that setting? Whats the path?
By @nickblue__
It's not clear who you ared asking your question of. It's a very old thread, so the other posters are very unlikely to see your post unless you quote them (as I have done with your post) which will cause them to get an email notification (depending on how they have notifications set).
If you were asking @edithd20763562 then she appears to be talking the operating system mouse settings. As she was not the original poster, we don't know what operating system she is using. I can't find a Secondary Click on Windows, but Google tells me that Mack systems have that.
It is usually better to start a new thread rather than wake up a very old one. They have been a bunch of updates since this thread was created, so there is every chance that your issue is unrealted. Tell us your Photoshop version? Operating system and version? Describe your issue in as much detail as it needs. Provide full res screenshots if yoiu think they will be helpful.
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‎Feb 18, 2025
11:25 PM
@Chad RolfsActually it's the same problem as this one https://community.adobe.com/t5/photoshop-ecosystem-discussions/brush-stroke-delay-not-lag-brush-stroke-doesn-t-appear-immediately-windows/td-p/12724472 though as i mentioned before the windowsink/wintab thing is not the solution. Also mentioned here https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-cc-2018-brush-delay-on-start-of-stroke/m-p/10049054 The "enable airbrush option" is always mentioned as a workaround, too.
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‎Feb 14, 2025
06:03 PM
@CJButlerThanks for this clarification. At least for now it is working, but I haven't had enough chance to test it and see if there are side-effects to User Experience. In any case, as least you are able to reproduce the issue again so that maybe will help with pinpointing the actual root cause of this problem.
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‎Feb 05, 2025
02:37 PM
1 Upvote
Hey y'all. It has been very hard to repro this internally here at Adobe. There are so many variables. We did implement a lot of mouseUp/Stylus tracking fixes over the past number of releases so it sounds like there's been some success. Just recently we had a customer provide us with an excellent video with exact steps required to repro a related cursor flicker issue and we were able to fix it, which will be in the next release. If you have further specific steps or video talking through and illustrating the issue (with the current release), please share. Thanks!
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‎Nov 13, 2024
12:16 PM
I too have no files showing up in finder as I am told should be there. I have actions and brushes loaded but can't find where PS is putting them in Finder. see Attached
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‎Oct 15, 2024
10:27 PM
Rosie, deleting the preferences solved the colorpicker problem for me.
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‎Oct 15, 2024
03:47 AM
wanted to add an Information. German Keyboard. MacOS. I can use the "Brush Toggle Erase"-shortcut. But only when asigning it to any other key than "<". The "<"-key, is assigned to "first brush". When I unassign the "first brush" in the KBSC, it is still assigned. Even when i assign any other key for "first brush", it is still assigned to the "<"-key. When assigning the "Brush Toggle Erase" to the "<"-key, u can erase with your brush, but when letting go of the "<"-key, it goes to first brush. Always. A pitty, because the "<"-key is right, where you have your left hand when painting in PS. But this key is hardcoded to "first brush". But still a big upgrade to be able to erase with your brush
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‎Sep 11, 2024
07:23 AM
@SHP Photography with the recent update Adobe Photoshop Version: 25.12.0 20240903.r.806 055f5e9 arm64 your issue should be fixed. Please let us know if you see the fix.
Thanks,
Cory - Photoshop Product Manager
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‎Jul 30, 2024
09:59 AM
1 Upvote
@Bog22 Circling back here. Are you still experiencing this specific issue?
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‎Jul 29, 2024
01:48 PM
@SinCr0w If unplugging your tablet resolves the issue, it could be a conflict with that tablet's drivers and updates with PS and the OS. Unfortunately PS doesn't officially support XPen. You might try using WinTab and see if that works (assuming your on a Win machine): https://helpx.adobe.com/photoshop/kb/enable-optional-extensions-photoshop-cc.html#turn_off_system_stylus
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‎Jul 28, 2024
01:05 PM
1 Upvote
Is anything else still in the works? Using a 4K screen, the cursors are still very hard to see at times. There is now a Brush Tip Outline setting but what we really need is a cursor scale option. Additionally, a negative cursor option like the Windows Inverted cursor scheme would help make the cursor much more visible.
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‎Jul 19, 2024
01:27 AM
I have update to 25.9 version. But the problem still here,,,,,When can fix it?
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‎Jul 09, 2024
02:00 PM
@pfgalluan Any updates or responses to the questions above? Are you still running into the problem or did any of the above suggestions resolve what you're experiencing?
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‎Jun 16, 2024
05:04 PM
I tried doing what Chad Rolfs suggested, but my "Save" actionstep STILl says "without ICC profiles". Horrible, being up agaist a readline of delivering thousands of files that would need to be batch processed out with profiles. Photoshop versions past 24.0.1, including the latest 24.3, are breaking my Actions and Scripts that batch save PNGs (Save as a copy) that are supposed to keep the color profiles embedded. Each time I run an action or script, the first PNG keeps the color profile embedded, but all subsequent PNGs save out "untagged". One weird exception: I have one Action which saves out a PSD and PNG from each file with color profiles embedded. The original action saved out the PSDs first and then the PNGs. This was the first time I noticed the bug. I tried switching the order in the action to save out the PNGs first, then the PSDs, and the bug no longer occurred. Not sure why, but I wanted to pass that along. All other scripts which save out (not export) PNGs have this bug. We cannot update until this gets fixed. By @brandona86632823 We have shipped several fixes recently. Here is what you need to do in order to take advantage of them: 1. For batching via Actions/scripts, you can use a special gestalt that forces color profile output. Put the following string into a text file called PSUserConfig.txt (and put it in the Adobe Photoshop 2024 Settings folder): BatchForcePNGColorProfile 1 Then relaunch Photoshop, go to Help > System Info... and confirm you see PSUserConfig entries: - U BatchForcePNGColorProfile 1 2. You may need to re-record older Actions, specifically the Save PNG step. To determine whether this applies your Action, open the Save step and look at the bottom for "With ICC Profiles". If you don't see that, you need to record the step again to include that option. Photoshop versions past 24.0.1, including the latest 24.3, are breaking my Actions and Scripts that batch save PNGs (Save as a copy) that are supposed to keep the color profiles embedded. Each time I run an action or script, the first PNG keeps the color profile embedded, but all subsequent PNGs save out "untagged". One weird exception: I have one Action which saves out a PSD and PNG from each file with color profiles embedded. The original action saved out the PSDs first and then the PNGs. This was the first time I noticed the bug. I tried switching the order in the action to save out the PNGs first, then the PSDs, and the bug no longer occurred. Not sure why, but I wanted to pass that along. All other scripts which save out (not export) PNGs have this bug. We cannot update until this gets fixed. By @brandona86632823
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‎Jun 11, 2024
07:15 AM
Hello, I'm so stuck at what to do I have tried all the tricks below and completely updated my photoshop and the mixer brush is still not staying clean, hopefully this can be fixed soon, thank you!
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‎Jun 04, 2024
06:39 AM
1 Upvote
We wanted to update this thread that the issue was fixed with the release of 25.6. If you are still having this issue with the most recent Ps version, please start a new thread with your information so the team can investigate further.
Thanks,
Cory - Photoshop Product Manager
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‎May 01, 2024
11:20 AM
1 Upvote
@Jawwe What OS are you on? Can you provide a screenshot or recording of what you're seeing? I'm not able to repro. Also, are you experiencing this with all different brushes or just one in particular? Thanks!
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‎Apr 25, 2024
11:08 AM
This issue was fixed with the 25.7 release. If you are still having issues with this, please start a new thread and we will have the team look into it.
Thanks,
Cory - Photoshop Product Manager
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‎Apr 23, 2024
07:15 AM
Hey all, we have a newer Ps beta: Adobe Photoshop Version: 25.9.0 20240417.m.2590 45fa5ee arm64
Please download to make sure you have the newest build.
Thanks,
Cory - Photoshop Product Manager
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‎Jan 06, 2024
06:06 AM
In my case I'm running 12.7.1 Monterey at the moment nad most up to date Photshop for Mac.
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‎Dec 11, 2023
04:57 PM
Hi Ive now spent 2.5 hours talking to 2 different people about my pattern preview not working and neither of them can help. I dont have a problem with rotation, my issue is that in pattern preview the motifs get reflected fine but as soon as I go out of it the reflected parts disappear. I had an original fault come up that it only works with Open GL enabled document window, and tried to follow a fix I found online which involved adding something to the adobe file on PC. I no longer get the fault window but pattern preview is still doing same thing. Ive tried everything in this thread and no luck, this is a complete disaster for me - can you help @Chad Rolfs or @CShubert or @Pete.Green ?
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‎Nov 21, 2023
02:45 AM
Please, stop saying to use the PSUserConfig.txt file, It adds a rather awkward lag in use. As you can see in the attached video.
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‎Oct 26, 2023
08:04 AM
1 Upvote
no that wacom fix hasnt worked
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‎Oct 23, 2023
02:23 AM
Still had the issues, but upon the new 25.2, no more issues.
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Community Expert
in Photoshop ecosystem Discussions
‎Sep 22, 2023
03:06 AM
1 Upvote
‎Sep 22, 2023
03:06 AM
1 Upvote
@Chad Rolfs can you log a bug report for this issue as well
https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-2024-spot-healing-brush-mode-field/idi-p/14083812
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‎Jul 20, 2023
05:26 PM
There is no way to fix it at this time. Other than rolling back to this bug-free version..
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‎Jun 29, 2023
01:52 PM
10 Upvotes
What a joke...how can it be resolved if it's not resolved. It should be reopened and indicated that it's not resolved. I'll start a new thread but ...come on. It's a problem today and this is the thread that comes up when you search google for a ressolution.
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‎May 15, 2023
01:58 PM
Are you guys still working on this bug? I'm still getting lines when I pull patterns or pdf/.ai in to photoshop. There have been multiple updates since this was logged. Please reflag this as an urgent matter. Thanks
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