@Color T sorry about the issue. Could you please share the following details : Can you use the generative fill/generative Expand feature on the same build ? Do you have any network firewall by any chance?  Please share a psd file for the issue. Also, can you use the text to image feature from browser on firefly.adobe.com .   Frequency of this issue. We would also like to connect with you for the issue, so that we can collect more logs and understand the scenario.   We are working to resolve the issue, thanks for the support.   Regards, Agrita Jain ... View more

Hi @Fede_OK ,  Sorry about this issue you are facing. Its little wierd that its coming on your machine.  Could you share the PSD doc of this file and also the email id with which you are using Photoshop.  We will look into the details using PSD, and try to unblock you soon.  Thanks, Agrita Jain  ... View more

Hi @Mall Cop ,  We are sorry for the inconvenience caused due to Program Error. Please try the below mentioned steps and share the details which can help our engineers to resolve the issue quickly. Follow the instructions to install the Program Error Diagnostic Plugin Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard) Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread   Thanks, Agrita Jain   ... View more

Hi @a.hortin    We are sorry about this issue you are facing.   Could you check few things at your end regarding this issue: Go to Photoshop>Preferences>General , Select Reset All Warning Dialogs . Restart PS. Does the issue still occur?   We would like to know if this issue is persistent with the new released 23.4.1 version of Photoshop.   Thanks, Agrita Jain ... View more

@komenci  Refer to this thread for fix : https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-205-error/m-p/13014569 ... View more

Hello @Reuben5E93  ,   We deeply regret about the inconvinience caused because of new update. Thank you for sharing the issues, we will look into the same.   We are aware of the crash on launch that is occuring on Windows. The fix for the same is to update the Camera Raw version to 14.4.1 which is available in the Creative Cloud Desktop App. We request you to update the same to resolve the crash.   Thanks, Agrita Jain ... View more

hi @James24207691ozfs ,   As mentioned above, PS is still crashing after disabling GPU. Could you try launching Photoshop with Shift key pressed, and skip loading plugins, could be possible that some plugin is causing this crash.   Also, I would like to know more about the program error, can you share steps or try running the plugin so that we get some idea about it and help you resolve the same.   Thanks, Agrita Jain ... View more

@Marvelous_Lullaby5CDC    Please share the steps/worflow you were trying with Photoshop when this error was encountered. Also, the frequency of error(do you see it everytime in this workflow) and do share any test file, if possible.   Thanks, Agrita Jain ... View more

Hi @nancyeloc   We have also released an update for the plugin which you can find at: Launch Creative Cloud Desktop App. Go to Stock & Marketplace>Plugins>Manage Plugins Update button is highlighted with Adobe Design to Print Plugin, Select it to update the plugin.   You can choose to uninstall it from Creative Cloud Desktop App with the following steps: 1. Launch Creative Cloud Desktop App. 2. Go to Stock & Marketplace>Plugins>Manage Plugins 3. Click on the 3 dots pop-up menu for Adobe Design to Print Plugin, and select uninstall.   We recommend updating the Plugin and use it along with Photoshop 🙂 ... View more

Kindly update to Photoshop 23.3 version, as we have fixed the crash in the same. Also few users have responded that no crash has occured for them with new update.   If you have Adobe Design To Print plugin installed, then it is also one of the reasons for the crash on launch. Please update the latest version of the plugin from Adobe Exchange, which in turn will prevent crash. ... View more

Glad that the issue is fixed for you with the new release. ... View more

Hi @gskibum , The issue has been fixed in the new BigSur update of 11.6.5 . Hence, we request you to update OS to resolve the same. ... View more

Hi,   We are extremely sorry about the issue you are facing. We need few information from you to understand the issue, please provide the details:  The test files, share as shared asset in cloud/ or message me directly.  System Information (Help>System Info)  Zip the Settings folder and share the same, path :  Windows : Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings    Thanks, Agrita Jain   ... View more

@juvelez  - We are really sorry for the trouble. Could you please let us know few things : Are you seeing this on a clean boot scenario, as in restart and launch PS, is it behaving the same. Shift launch PS , which will skip loading optional and 3rd party plugins, do you see issue in that scenario too. Can you share the preferences from your machine . zip the folder -> Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings . 4. Also, share the Help>System Info and also a short video of issue if possible. ... View more

Hi @eli_kroen , I understand that this problem is really severe and we will be needing your help for the same. Could you please share the following info:  System Info from Help>System Info in the menu. Mechanism used to save. Save As , S4Web, Save Format that you are trying to save  File size and also share file if possible Console Traces. Clear traces before reproducing the issue. Post getting the error, select All on console and paste the traces in a text file and share. [ This can be done by running the application from terminal in Macbook. Run the following in terminal : " /Applications/Adobe\ Photoshop\ 2021/Adobe\ Photoshop\ 2021.app/Contents/MacOS/Adobe\ Photoshop\ 2021"] And please do share preferences of Photoshop after compressing them. These are present at ~/Library/Preferences/Adobe\ Photoshop\ 2021\ Settings/ in Mac. ... View more

*RandyCollier  Are you still facing the issue? If yes, could you share the above mentioned details with us. ... View more

hi @Bitsey , I understand that this problem is really severe and we will be needing your help for the same. Could you please share the following info:  System Info from Help>System Info in the menu. Mechanism used to save. Save As , S4Web, Save Is the error also seen while opening the files. File Format that you are trying to save  File size and also share file if possible Console Traces for Mac users - Post getting the error, select All on console and paste the traces in a text file and share. [ This can be done by running the application from terminal in Macbook. Run the following in terminal : "/Applications/Adobe\ Photoshop\ 2021/Adobe\ Photoshop\ 2021.app/Contents/MacOS/Adobe\ Photoshop\ 2021"] And please do share preferences of Photoshop after compressing them. These are present at: Mac -> ~/Library/Preferences/Adobe\ Photoshop\ 2021\ Settings/   Windows -> Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings Thanks for the help! ... View more

Hi *Brian Bach , I understand that this problem is really severe and we will be needing your help for the same. Could you please share the following info:  System Info from Help>System Info in the menu. Mechanism used to save. Save As , S4Web, Save Format that you are trying to save  File size and also share file if possible Console Traces. Clear traces before reproducing the issue. Post getting the error, select All on console and paste the traces in a text file and share. [ This can be done by running the application from terminal in Macbook. Run the following in terminal : " /Applications/Adobe\ Photoshop\ 2021/Adobe\ Photoshop\ 2021.app/Contents/MacOS/Adobe\ Photoshop\ 2021"] And please do share preferences of Photoshop after compressing them. These are present at ~/Library/Preferences/Adobe\ Photoshop\ 2021\ Settings/ in Mac and  Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings - WIndows ... View more

Hi ,   Could you please let us know following details : 1. Were you trying to save file on network? 2. What is the OS and machine you are facing the issue with ? 3. Also can you try with resetting preferences. 4. Do you have right permissions for file? 5. Also any other steps we can check with and if you can share file? ... View more