Hi,  Could you please share your logs with us? Here is how https://helpx.adobe.com/substance-3d-sampler/technical-support/exporting-the-log-file.html Thanks ... View more

Hi Renae, You might not be using the correct GPU when running Sampler. You can check doing this https://helpx.adobe.com/substance-3d-sampler/technical-support/configuration/nvidia-driver-settings.html   ... View more

On the 572.60 released today on the 27th of Feb it looks like things are back to normal, please let us know if that is not the case! ... View more

Hi Isa, Could you please send us the log file linked to a session where you encountered this issue? - When you are in Sampler if it is currenlty happening, go to the Help menu and select the Export log file item. - If you have closed Sampler but it happened in the previous session you can grab it from your files: C:\Users\username\AppData\Local\Adobe\Adobe Substance 3D Sampler\log.txt   Thank you! ... View more

Hi, Could you please share and export your logs so we can have a look at what is going wrong? Thank you ... View more

Hi @kirill_7256  There is no option in this tool today to define the physical size of the texture created, however the output is not fixed to one square meter. You could try to add words in your prompt where it would define a larger scale output! Content aware for the "exterior" to extend a texture like it exists in photoshop does ot exist in Sampler currently, and unfortunately we don't have any tools that would answer your need. However it is good for us to know that there would be a need for it to make this into a reality! ... View more

Hi @Two_Split4460 , you could split the stars into another sayer to assign different embroidery styles by color patch. For the stars, as they are thin and need precision, you could use the "topstitch" design for more precision (in real life this is what embroidery designers would do) ... View more

Hi @Nyx Xaos , thanks a lot for your ideas!   Would you be able to explain with an example the second case? So I am sure to understand it correctly. ... View more

Could you please add it here instead of the inputs? Like you did previously, just without the Image to material process   ... View more

Can you please try to not use image to material, but to instead add directly the embroidery filter to your stack and drag and drop the image in the image space in the embroidery filter parameters? You should not have the image shown beneath this way ... View more

Hi @UndeadMark , could you please explain a bit to me your need for color management and your full workflow? As you have noticed it is not something we support fully at the moment, but we want to tackle this topic in the future and would benefit from knowing more about users exact needs ... View more

Hi @leighv123 , maybe the wording was not ideal: you will find a new "type" of assets in the texture generators category: there are now three linear gradients available. They are not separated from the other texture generators ... View more

What is the issue in the latest screenshot you have shared? It seems to work as designed   Do you add the embroidery filter to your stack before adding the image in the "Image" field in the basic parameters of the filters like in my screenshot? ... View more

Hi @lil_safni, which version of Sampler and which embroidery filter are you using? When drag and dropping the reference image into the latest version of the embroidery filter the result is quite similar to the reference you are sharing (cf image).     I have not watched this video recently, but it is three years old and the filter has been updated since, so the tweaks and default states might not be comparable! You will find more information about the latest version of the embroidery filter in this documentation page. https://helpx.adobe.com/substance-3d-sampler/filters/generators/embroidery.html   Hope that helps, Marion ... View more

Hi Magnus, Unfortunately the documentation is not up to date anymore, the surface relief filter does not have presets anymore. Sorry for the trouble! -Marion ... View more

Hi Leigh,   Thank you for your patience! When you load an image in a project it is not linked from your original folder, it is copied. This is why when you update your image in your original folder it is not updated. This is to avoid issues in projects when users move around their folders/ressources.   What would be advised for next time would be for you to right click on your imported image in Sampler and select "Edit in Photoshop" which allows to update both versions of the file. You could also have drag&dropped your updated image from your folder to where it is used in the stack to replace it.   For your 3rd point: the "your asset" folder is on the C:user...... hard drive. All assets deleted from there is deleted for good from THIS folder. It there is a copy elsewhere it is not touched. Like the "original" image is in the back up folder of your project we won't be doing any changes to it or deleting it. ... View more

Hi Leigh, I am unable to reproduce the problem, would you be able to share your logs so we can look into why that happens to you? ... View more

Hi Leigh, Let me look into this and come back to you with answers ... View more

It looks like the filters have been deleted. Did you do any cleanup yourself? Did it happen after you updated version from a version to another?   Could you please try to completely dinsinstall and cleanly delete sampler, and reinstall it "fresh"?  ... View more

Hi Jesus, Here are how to export the Sampler logs.   Could you please try to add a filter to have the error and then export the log and join it to a comment in this post? So we could see the errors that cause this ... View more

Hi Jesus, Could you please add a log? Which version of Sampler are you currenlty using? ... View more

Hi Louie,   Thank you for including the logs.  Do you have the same issue in the 4.4.0 version which was released a couple of weeks ago?   Let me contact you via email, if you have the possibility to send me your project it would be very helpful. ... View more

Hi Sergei, It is not currently possible to create a thumbnail from the 3D view, today the only way to do so is via a screenshot of the Sampler interface ... View more

Hi Michael, Regarding your questions: It is not currently possible to go back to the 3D capture “Post Processing” once the model has been added to your project. If you want to create versions and create versions of your capture project you have to do it during the mesh processing phase, it is not possible to go back once it is added in the project. In your specific case, why would you want to do that? Are there times where you notice things after they have been added to your project and not before? Do you have any examples you could tell us bout so we understand the issue correctly? There is no additional documentation on this topic at the moment, I’ll look into it to improve what we currently have ... View more

Hi, Are you using a mac or a PC to process the data in Sampler? There is currently a limitation in the number of polygons exported when using a mac, but it should be better if you are using a PC already. Do you have a target in number of polygons you are/were trying to reach? Sampler's photogrammetry features are currently target at scans of objects, and they are not made for assets of that scale/with as many details so it is possible that what you have acheived in your render is the maximum which can be acheived with Sampler today for your use case ... View more