Tom Nguyen - @tomng
Adobe Employee
Tom Nguyen - @tomng
Adobe Employee
Activity
Dec 12, 2024
08:32 AM
Hi everyone, we have a pushed a fix that should solve this issue. Please restart Photohop Beta and relaunch and let us know if you still see this issue. Thanks so much for your patience and feedback to help the team work to resolve this.
--Tom
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Dec 03, 2024
03:02 PM
1 Upvote
Thanks everyone for continguing to share more details about this issue. The team is still trying to reproduce it on our side, and in the meantime we've pushed an update that will hopefully restore your access to Generative Workspace after you follow these steps.
Please:
Make sure you have the latest Photoshop Beta (update via the Creative Cloud app if needed)
Restart Photoshop Beta and open Generative Workspace
After you see the loading spinner appear, wait at least 30 seconds.
After 30 seconds, you'll see a notification appear at the bottom of the window, as follows:
Click "Reset cache" to reset the cache and preferences for Generative Workspace.
The window should refresh, and you should now be able to use Generative Workspace again.
After following these steps, please let us know if you were able to use Generative Workspace again, or if you encountered any other issues. And let us know if you'd be willing to do a video call with our engineers, to help us reproduce the issue so that we can fully resolve the issue. Thank you!
--Tom
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Nov 25, 2024
01:00 PM
2 Upvotes
Thanks everyone for sharing your feedback to help @CShubert and all of us track down this issue.
We've escalated this with our engineering team, and they're actively engaged on working to fix it.
Your screenshots and detailed descriptions have been very helpful. We haven't yet been able to reproduce it, which is making it hard to track down. But we know from your reports this is a critical issue, and we're trying to reproduce this issue on our end so that we can fix it.
We understand for some of you, nothing inside the Generative Workspace window is clickable.
If some controls in the window do respond to your clicks, please try this:
Click on the Settings (gear/cog) icon in the top right corner of the Generative Workspace window to show the menu
Select "Reset preferences"
Then reply here to tell us if you're able to click "Reset preferences" and if this helps to bypass the endless loading spinner issue and continue using Generative Workspace.
Seperately, please let us know if you've used or uploaded Reference images in Generative Workspace before you started encountering issues. Or if you're seeing this issue and have never used Reference images in Generative Workspace. This will help us try to reproduce the issue. And as Cory mentioned, please upvote this thread (the number at the top of this page) to help us prioritize it.
Thanks again for all your help as we work on resolving this issue with the Beta. –Tom
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Nov 14, 2024
12:15 PM
Hi @judy24537803npzg , sincere apologies you're still encountering an issue with the Generative Workspace beta.
Unfortunately there may be a problem with your Generative Workspace asset catalog. To resolve this, we could try to reset this asset catalog. This would delete all assets you've previously created in Generative Workspace to allow you to use it again. This process would delete only assets created in Generative Workspace beta and would NOT affect your other files/PSDs/etc saved to Creative Cloud or elsewhere.
If you'd like to proceed with clearing/resetting your Generative Workspace asset catalog, please send an email to me to my first name (Tom) at adobe.com including the email address you use for your Creative Cloud account that you're using Generative Workspace beta with. And let us know you'd like to proceed with clearing your Generative Workspace asset catalog, which we can then do from our side. Thank you. --Tom
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Nov 07, 2024
12:25 PM
Hi @judy24537803npzg , @tim_0434 , @wajahatkhan,
Apologies you're hitting this issue, and thanks so much for taking time to share feedback. Our team is looking into fixing this bug in the beta now.
Two things: 1) Could you please help us with a troubleshooting step and report back? and 2) We also have a workaround in you can use to keep using Generative Workspace in the meantime.
We'd appreciate if you could please help us track down the issue by taking the following steps:
Close Photoshop Beta.
Go to Creative Cloud Desktop --> Apps --> Installed apps and update Photoshop Beta to the latest version.
Open Photoshop Beta and open Generative Workspace to see if the loading issue is resolved.
Please report here whether updating Photoshop Beta fixed the problem.
If updating Photoshop Beta does not work, you can keep using Generative Workpace by doing the following:
Open Generative Workspace in Photoshop Beta.
Go to the Settings "Gear" icon in the top right corner of the Generative Workspace window and select "Reset preferences" at the bottom
Close and reopen Generative Workspace. It should load correctly now, and you should no longer see the loading spinner.
Please let us know how this workaround works for you, and if you have any further questions/feedback.
Thanks again for helping to improve Generative Workspace with your beta feedback! –Tom
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Adobe Employee
in Photoshop (Beta) Discussions
Oct 15, 2024
11:12 AM
4 Upvotes
Oct 15, 2024
11:12 AM
4 Upvotes
Glad you're enjoying the feature, Carlos! We'll investigate this for the future, and thanks for the great feedback.
We also wanted to share that currently during this beta period, using Generative Workspace in Photoshop (beta) will not deduct any credits for generations. We want to make it convenient for folks to use, play and experiment with it, and we're excited to hear about how it helps you brainstorm, ideate, and accelerate your creative workflows!
And more generally, currently Creative Cloud paid subscribers won't be subject to generative credit limits and can continue creating beyond their plan-specific monthly credit limit, even if they use all their monthly credits. You can find the latest information on using generative credits at this Generative credits FAQ. Thanks!
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Adobe Employee
in Photoshop (Beta) Discussions
Oct 11, 2024
07:08 PM
3 Upvotes
Oct 11, 2024
07:08 PM
3 Upvotes
We’re excited to preview a new feature with you in Photoshop (beta) desktop 26.0: Generative Workspace.
Extending the capabilities of Generate Image in Photoshop, Generative Workspace helps you create elements you need for your images and designs faster than ever. You can explore many prompts and ideas simultaneously without waiting, generate dozens of images in the background, curate favorites, reuse images and prompts from an automatically organized searchable history, reference the style and composition from your previous images, and instantly explore different variations. With Generative Workspace, quickly create the elements you need to realize your vision and bring it all together seamlessly in Photoshop.
To start using Generative Workspace:
Update to the latest Photoshop (beta), at minimum the October 2024 Photoshop (beta) desktop 26.1 release. Note: Generative Workspace is available in English during this preview in beta.
Select “Generative Workspace” from the “Edit” menu.
Type in a prompt describing the image element you’d like to create. Or: browse the Inspiration gallery and click on an image you like, then modify the prompt however you’d like.
Click “Generate” to start generating four results based on your prompt.
You don’t need to wait for results to finish generating before trying new ideas! Experiment with different prompts or play with different generation styles and settings without waiting, then click “Generate” again. Generative Workspace will generate images in the background, so you can experiment with lots of ideas, curate earlier results, and iterate quickly to find what best fits your vision.
Get more creative control and power:
Variables: Use variables to quickly explore multiple ideas at the same time. To create a variable, type different options in square brackets, separated by commas. For example, the prompt “beautiful [orange, yellow, blue] butterflies photo” will generate orange, yellow, and blue butterflies at the same time, so you can quickly compare results and find the color you like best. Use variables to quickly experiment with different subjects, backgrounds, lighting, etc. – anything you can describe — simultaneously.
Composition reference lets you control how visual elements and subjects are arranged within the frame. Suppose you created an image of a rabbit in a specific running pose, and you want to create more animals in the same pose. Click “Reference” below the generate bar, then upload your image as a “Composition reference”. Images you generate will be guided by the composition/layout of the your reference image.
Style reference lets you apply the style from one of your existing images to others. Click “Reference” below the generate bar, upload an image, and you get a consistent look/aesthetic across a variety of assets you create.
Tips and tricks:
Your history “notebook” of images is automatically saved and organized by prompt and date — and searchable — so you can easily experiment and compare many different ideas to find what works best for you.
Click the star icon to mark an image as a favorite. Filter (near the search bar) to quickly see favorite images to move forward with.
To reuse or remix a prompt from an image you like, click “Use settings” to copy its prompt and settings to the generate bar. Or from the “…” menu of any thumbnail, use the image as a composition or style reference to guide different prompts.
Double-click a thumbnail to view it in Detail (or select “Open in Detail” from the “…” menu on the thumbnail).
In “All images”, you can select one or multiple images by selecting their checkbox. Then you can quickly open, favorite, delete, or download them all at the same time from the contextual task bar.
Quickly add one or multiple images from Generative Workspace to any Photoshop document. Select them, then click “Add to…” from the contextual task bar. You can add the images to a new document or any existing open PSD, and choose to add them as separate layers (to composite together) or as variations in a single layer (to easily swap between variations via the Properties panel, to see which looks best in the context of your design).
To create image elements ready for compositing, add “isolated on white background” to your prompt (or “isolated on black background”). Then you can more easily remove/mask the background after you add it to your Photoshop document.
Feedback requested!
Tell us what you think about the experience of using Generative Workspace. What do you like most about the feature?
What changes would make this feature better for you?
Tell us what you think about the images / results created with this feature.
How are you using this tool with your creative projects?
Are there more controls or changes to the workflow that you’d like, that would improve your creative workflow?
Known issues:
Windows: Please update to Windows 10 or newer with Microsoft Edge 125 or newer for the best experience.
macOS: Please update to macOS 13 Ventura or newer and Safari 16.6.1 or newer for the best experience.
Downloads by default are downloaded into the "Documents" folder and have lengthy randomized filenames.
Uploading reference images may take several seconds longer than expected
“Fast mode” generation performs best with simple topics, backgrounds, illustrations, and close portraits. For some prompts, turning it off may yield better results or increase the stylistic variety of results.
Please share your feedback, and as always we hope you find this addition a benefit to your workflow. We really value your input to help improve this capability, and we're excited to see what you create!
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