Thanks a lot! I have talked with an agent. ... View more

I have tried to talk with an agent but the chat is only a chatbot and it doesn't give me a solution. Is there any other way i can contact Adobe Support to resolve this? ... View more

Thanks a lot for your time. ... View more

There are thousands of stock files that I have already downloaded and with an account I obviously cannot download the files already used again, it is a very big loss of the library. Is there really no way to recover it? Does the support area check with me my card information or something else? ... View more

Do you know if this means that my active payment for the stock has already been lost and I have to pay again? ... View more

Admea I have the problem that I cannot cancel my automatic payments charged to my card. And I don't want to go through the situation of having to talk to the bank so that it no longer recognizes Adobe payments, this has happened to me and I have had to use another card and well it becomes a problem. ... View more

I have a business account for Creative Cloud apps, but use of the stock is at my personal expense. I can't post from the email I use for the stock because it tells me that it doesn't exist, just like when trying to log in to the stock. I already checked the page that you shared with me and I already did everything it says but it keeps telling me the same thing: that the email address does not exist, therefore I cannot reset the password, or anything, it is as if it did not exist. How do I contact support so they can send me a link to my original email? ... View more

Thanks a lot. How can I solve this with the Support Adobe Team? How can i contact them? ... View more

At this moment I just tried to enter with the email that they say was changed and it also says that it does not exist. That is ridiculous!  ... View more

Hi. The message is from: Adobe <message@adobe.com>. I don´t have an organization that manages my account. I pay for the stock and use my personal mail for this. This message arrived in my mail inbox 2 hours ago and said: "If you didn’t make this change, please contact Adobe support.", but i have no way to contact support, i have navigated all the sites and options in adobe and don't find an answer to resolve this. ... View more