I am not sure what to tell you, but I know that I have been paying from 2020 and even got an email that the sub fee will incrise from X to Y; that had be done already, as well. If this is the issue, I will check it with support and try my luck with them. ... View more

Yes, it is. I have a subscription from 2020. ... View more

Hello, Ged. Here you can find my system info: Adobe Photoshop Version: 23.4.2 20220711.r.603 aa147b3 x64 Number of Launches: 8 Operating System: Windows 10 64-bit Version: 10 10.0.19045.5371 System architecture: AMD CPU Family:15, Model:1, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 3394 MHz Built-in memory: 32694 MB Free memory: 20958 MB Memory available to Photoshop: 25132 MB Memory used by Photoshop: 70 % Crash Handler: Adobe SAM SDK Version: 2.0.0-main.1224 ACP.local Status: - SDK Version: 2.5.1.1 - Core Sync Status: Unknown - Core Sync Running: Unavailable - Min Core Sync Required: 4.3.4.2 Live Edit Client SDK Version: 3.90.3 Content Credentials is disabled Content Credential Helper Version: Not Available Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Enabled. Highbeam: Disabled. Wintab Digitizer Services Spec Version 1.4 Impl Version 1.39 Num Devices 1 PSUserConfig entries: - K uSty UseSystemStylus 0 Image tile size: 1028K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unified Text Engine ======= GPU Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0 GPUForce: 0 useGPU: 1 useOpenCL: 1 isGPUCapable: 1 GPUName: NVIDIA GeForce GTX 1060 6GB GPUVendor: NVIDIA IsNativeGPUCapable: 1 IsOpenGLGPUCapable: 1 IsOpenCLGPUCapable: 1 HasSufficientRAM: 1 GPU accessible RAM: 6,321 MB Required GPU accessible RAM: 1,500 MB UseGraphicsProcessorChecked: 1 UseOpenCLChecked: 1 Windows remote desktop: 0 Display: 1 Display Bounds: top=0, left=0, bottom=1080, right=1920 Display: 2 Display Bounds: top=0, left=-1920, bottom=1080, right=0 ------- Sniffer output [0 ms] Launch GPUSnifferThread [1 ms] Start RunAllAPIs [1 ms] "C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=15355148 -comment=Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64 [1234 ms] Start sniffer 2025-01-18 13:29:58 # Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64 C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=15355148 -comment=Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64 {76 ms} Start platform native # displays: 2 Display 0 Display: \\.\DISPLAY1 Main: TRUE Built in: FALSE Stereo: FALSE Bounds: (0, 0) -> (1,920, 1,080) Dimensions: (1,920 1,080) Physical size: (0 0) Pixel size: (0 0) Dynamic range: (0 1) Potential dynamic range: (0 1) Reference dynamic range: (0 0) Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB index=0 preferred=1) Display 1 Display: \\.\DISPLAY2 Main: FALSE Built in: FALSE Stereo: FALSE Bounds: (-1,920, 0) -> (0, 1,080) Dimensions: (1,920 1,080) Physical size: (0 0) Pixel size: (0 0) Dynamic range: (0 1) Potential dynamic range: (0 1) Reference dynamic range: (0 0) Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB index=0 preferred=1) # devices: 1 Device 0 Name: NVIDIA GeForce GTX 1060 6GB Preferred: TRUE Power Envelope: UNKNOWN Attachment: UNKNOWN # attached displays: 2 \\.\DISPLAY1 \\.\DISPLAY2 GPU accessible RAM: 6,321 MB VRAM: 6,321 MB Dedicated System RAM: 0 MB Shared System RAM: 17,141 MB API version: 12.0 (12.0) Device version: 12.0 (12.0) Vendor name: NVIDIA Driver: C:\Windows\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_0f7806aef7a92021\nvldumdx.dll Driver date: 2024-12-03 000000.000000-000 Driver age: 1 month Driver version: 32.0.15.6636 Supports UMA: UNSUPPORTED D3D-ID: 7171 End platform native {565 ms} {565 ms} Start platform OpenGL # displays: 2 Display 0 Display: \\.\DISPLAY1 Main: TRUE Built in: FALSE Stereo: FALSE Bounds: (0, 0) -> (1,920, 1,080) Dimensions: (1,920 1,080) Physical size: (0 0) Pixel size: (0 0) Dynamic range: (0 1) Potential dynamic range: (0 1) Reference dynamic range: (0 0) Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 index=0 preferred=1) Display 1 Display: \\.\DISPLAY2 Main: FALSE Built in: FALSE Stereo: FALSE Bounds: (-1,920, 0) -> (0, 1,080) Dimensions: (1,920 1,080) Physical size: (0 0) Pixel size: (0 0) Dynamic range: (0 1) Potential dynamic range: (0 1) Reference dynamic range: (0 0) Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 index=0 preferred=1) # devices: 1 Device 0 Name: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 Preferred: TRUE Power Envelope: INTEGRATED Attachment: UNKNOWN # attached displays: 2 \\.\DISPLAY1 \\.\DISPLAY2 GPU accessible RAM: 6,321 MB VRAM: 6,321 MB Dedicated System RAM: 0 MB Shared System RAM: 17,141 MB API version: 2.1 (2.1.2 NVIDIA 566.36) Device version: 2.1 (2.1.2 NVIDIA 566.36) Vendor name: NVIDIA Driver: C:\Windows\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_0f7806aef7a92021\nvldumdx.dll Driver date: 2024-12-03 000000.000000-000 Driver age: 1 month Driver version: 32.0.15.6636 GLSL version: 1.20 (1.20 NVIDIA via Cg compiler) End platform OpenGL {874 ms} {874 ms} Start platform OpenCL # displays: 0 # devices: 1 Device 0 Name: NVIDIA GeForce GTX 1060 6GB Preferred: TRUE Power Envelope: DISCRETE Attachment: UNKNOWN # attached displays: 0 GPU accessible RAM: 6,442 MB VRAM: 6,442 MB Dedicated System RAM: 0 MB Shared System RAM: 0 MB API version: 3.0 (OpenCL 3.0 CUDA) Device version: 3.0 (OpenCL 3.0 CUDA) Vendor name: NVIDIA Driver: UNKNOWN Driver date: UNKNOWN Driver age: UNKNOWN Driver version: UNKNOWN Bandwidth: 154 GB / s Compute score: 1,696.91 Device name string: NVIDIA GeForce GTX 1060 6GB Device vendor string: NVIDIA Corporation Platform name string: NVIDIA CUDA Platform vendor string: NVIDIA Corporation End platform OpenCL {1136 ms} Exit code kExitNormal End sniffer 2025-01-18 13:29:59 [kStatusNormal, kExitNormal] [1234 ms] Finish RunAllAPIs [4483 ms] Start GetSnifferResult [4483 ms] Finish GetSnifferResult ------- Sniffer output ======= GPU License Type: Unknown Serial number: GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\ Temporary file path: C:\Users\Admin\AppData\Local\Temp\ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 465.1G, 357.6G free Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\ Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\ Installed components: A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112 ACE.dll ACE 2022/05/11-19:49:04 79.494feda 79.494feda AdbePM.dll PatchMatch 2022/02/25:12:53:06 1.a395fef450779ea9616c03e6954212ab52393b07 1.a395fef450779ea9616c03e6954212ab52393b07 AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5 AdobeOwl.dll Adobe Owl 5.5.0 AdobePDFL.dll PDFL 2022/05/30-10:43:04 79.c012c40 79.c012c40 AdobePDFSettings.dll Adobe PDFSettings 1.07 AdobePIP.dll Adobe Product Improvement Program 8.2.0.16 AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e AdobeXMP.dll Adobe XMP Core 2022/05/09-07:22:29 79.566ebc5 79.566ebc5 AdobeXMPFiles.dll Adobe XMP Files 2022/05/09-07:22:29 79.566ebc5 79.566ebc5 AdobeXMPScript.dll Adobe XMP Script 2022/05/09-07:22:29 79.566ebc5 79.566ebc5 adobe_caps.dll Adobe CAPS 10,0,0,6 AGM.dll AGM 2022/05/11-19:49:04 79.494feda 79.494feda AID.dll AID DLL 1.0.0.33 AIDE.dll AIDE 2022/05/11-19:49:04 79.6814115 79.6814115 aifm.dll AIFM 1.0 23.68434 AILib.dll Adobe Illustrator 2022 26.0.0 aiport.dll AIPort 1.0 23.68434 ARE.dll ARE 2022/05/11-19:49:04 79.494feda 79.494feda AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e Bib.dll BIB 2022/05/11-19:49:04 79.494feda 79.494feda BIBUtils.dll BIBUtils 2022/05/11-19:49:04 79.494feda 79.494feda boost_chrono.dll photoshopdva 22.0.0 boost_date_time.dll photoshopdva 22.0.0 boost_filesystem.dll photoshopdva 22.0.0 boost_program_options.dll photoshopdva 22.0.0 boost_regex.dll photoshopdva 22.0.0 boost_system.dll photoshopdva 22.0.0 boost_threads.dll photoshopdva 22.0.0 CoolType.dll CoolType 2022/05/11-19:49:04 79.494feda 79.494feda CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0 DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2 dnssd.dll Bonjour 3,0,0,2 dvaaccelerate.dll photoshopdva 22.0.0 dvaappsupport.dll photoshopdva 22.0.0 dvaaudiodevice.dll photoshopdva 22.0.0 dvacore.dll photoshopdva 22.0.0 dvacrashhandler.dll Adobe Audition CC 2017 10.0.0 dvamarshal.dll photoshopdva 22.0.0 dvamediatypes.dll photoshopdva 22.0.0 dvametadata.dll photoshopdva 22.0.0 dvametadataapi.dll photoshopdva 22.0.0 dvametadataUI.dll photoshopdva 22.0.0 dvanet.dll photoshopdva 22.0.0 dvaplayer.dll photoshopdva 22.0.0 dvascripting.dll photoshopdva 22.0.0 dvatransport.dll photoshopdva 22.0.0 dvaui.dll photoshopdva 22.0.0 dvavulcansupport.dll photoshopdva 22.0.0 dynamic-torqnative.dll Unified Extensibility Platform uxp-6.1.1-uxpr dynamiclink.dll photoshopdva 22.0.0 ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3 filterport.dll FilterPort 1.1 O icucnv69.dll International Components for Unicode Build 13.1.a82691a icudt69.dll International Components for Unicode Build 13.1.a82691a icuin69.dll International Components for Unicode Build 13.1.a82691a icuuc69.dll International Components for Unicode Build 13.1.a82691a igestep30.dll IGES Reader 9.3.0.113 ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de) ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de) ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de) ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de) ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de) ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de) ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de) ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de) ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de) ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de) ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de) ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de) ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de) ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de) ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de) ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de) ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de) ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de) ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de) ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de) ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de) JP2KLib.dll JP2KLib 2022/05/09-11:17:40 79.1198525 79.1198525 libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A) libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0 libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline libzip.dll photoshopdva 22.0.0 LogSession.dll LogSession 8.2.0.16 mediacoreif.dll photoshopdva 22.0.0 Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855 mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3 mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3 mkl_core.1.dll Intel(R) Math Kernel Library 2021.3 mkl_def.1.dll Intel(R) Math Kernel Library 2021.3 mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3 mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3 mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3 mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3 mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3 mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3 MPS.dll MPS 2022/04/06-19:09:10 79.c217c13 79.c217c13 onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855 opencv_world452.dll OpenCV library 4.5.2 pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377 Plugin.dll Adobe Photoshop 2022 23.4 PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0 PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100 PSCloud.dll 1.0.0.1 PSRes.dll Adobe Photoshop 2022 23.4 PSViews.dll Adobe Photoshop 2022 23.4 ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3 SVGRE.dll SVGRE 79.012a8ea 79.012a8ea svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline TfKernel.dll Kernel Geom 9.3.0.113 TFUGEOM.dll Adobe, UGeom© 9.3.0.113 utest.dll photoshopdva 22.0.0 VulcanControl.dll Vulcan Application Control Library 6.6.0.000 VulcanMessage5.dll Vulcan Message Library 6.6.0.000 WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0 WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32 wu3d.dll U3D Writer 9.3.0.113 Unified Extensibility Platform uxp-6.1.1-uxpr UPIC 2.4.1 Required plugins: Accented Edges 23.4 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 23.4 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 23.4 - from the file “Filter Gallery.8bf” Average 23.4 - from the file “Average.8bf” Bas Relief 23.4 - from the file “Filter Gallery.8bf” BMP 23.4 - from the file “Standard MultiPlugin.8bf” Camera Raw 14.4.1 - from the file “Camera Raw.8bi” Camera Raw Filter 14.4.1 - from the file “Camera Raw.8bi” Chalk && Charcoal 23.4 - from the file “Filter Gallery.8bf” Charcoal 23.4 - from the file “Filter Gallery.8bf” Chrome 23.4 - from the file “Filter Gallery.8bf” Cineon 23.4 - from the file “Cineon.8bi” Clouds 23.4 - from the file “Clouds.8bf” Color Halftone 23.4 - from the file “Standard MultiPlugin.8bf” Colored Pencil 23.4 - from the file “Filter Gallery.8bf” Conté Crayon 23.4 - from the file “Filter Gallery.8bf” Craquelure 23.4 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 23.4 - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 23.4 - from the file “Standard MultiPlugin.8bf” Crosshatch 23.4 - from the file “Filter Gallery.8bf” Crystallize 23.4 - from the file “Standard MultiPlugin.8bf” Cutout 23.4 - from the file “Filter Gallery.8bf” Dark Strokes 23.4 - from the file “Filter Gallery.8bf” De-Interlace 23.4 - from the file “Standard MultiPlugin.8bf” Dicom 23.4 - from the file “Dicom.8bi” Difference Clouds 23.4 - from the file “Clouds.8bf” Diffuse Glow 23.4 - from the file “Filter Gallery.8bf” Displace 23.4 - from the file “Standard MultiPlugin.8bf” Dry Brush 23.4 - from the file “Filter Gallery.8bf” Entropy 23.4 - from the file “statistics.8ba” Export Color Lookup Tables 23.4 - from the file “Export3DLUT.8be” Extrude 23.4 - from the file “Standard MultiPlugin.8bf” FastCore Routines 23.4 - from the file “FastCore.8bx” Fibers 23.4 - from the file “Standard MultiPlugin.8bf” Film Grain 23.4 - from the file “Filter Gallery.8bf” Filter Gallery 23.4 - from the file “Filter Gallery.8bf” Fresco 23.4 - from the file “Filter Gallery.8bf” Glass 23.4 - from the file “Filter Gallery.8bf” Glowing Edges 23.4 - from the file “Filter Gallery.8bf” Grain 23.4 - from the file “Filter Gallery.8bf” Graphic Pen 23.4 - from the file “Filter Gallery.8bf” Halftone Pattern 23.4 - from the file “Filter Gallery.8bf” Halide Bottlenecks 23.4 - from the file “HalideBottlenecks.8bx” HDRMergeUI 23.4 - from the file “HDRMergeUI.8bf” HSB/HSL 23.4 - from the file “Standard MultiPlugin.8bf” IFF Format 23.4 - from the file “Standard MultiPlugin.8bf” IGES 23.4 - from the file “U3D.8bi” Ink Outlines 23.4 - from the file “Filter Gallery.8bf” JPEG 2000 23.4 - from the file “JPEG2000.8bi” Kurtosis 23.4 - from the file “statistics.8ba” Lazy Nezumi Pro 24.12.23.2000 - from the file “MouseHookPro64.8li” Lens Blur 23.4 - from the file “Lens Blur.8bf” Lens Correction 23.4 - from the file “Lens Correction.8bf” Lens Flare 23.4 - from the file “Standard MultiPlugin.8bf” Liquify 23.4 - from the file “Liquify.8bf” Matlab Operation 23.4 - from the file “ChannelPort.8bf” Maximum 23.4 - from the file “statistics.8ba” Mean 23.4 - from the file “statistics.8ba” Measurement Core 23.4 - from the file “MeasurementCore.8me” Median 23.4 - from the file “statistics.8ba” Mezzotint 23.4 - from the file “Standard MultiPlugin.8bf” Minimum 23.4 - from the file “statistics.8ba” MMXCore Routines 23.4 - from the file “MMXCore.8bx” Mosaic Tiles 23.4 - from the file “Filter Gallery.8bf” Multiprocessor Support 23.4 - from the file “MultiProcessor Support.8bx” Neon Glow 23.4 - from the file “Filter Gallery.8bf” Note Paper 23.4 - from the file “Filter Gallery.8bf” NTSC Colors 23.4 - from the file “NTSC Colors.8bf” Ocean Ripple 23.4 - from the file “Filter Gallery.8bf” OpenEXR 23.4 - from the file “Standard MultiPlugin.8bf” Paint Daubs 23.4 - from the file “Filter Gallery.8bf” Palette Knife 23.4 - from the file “Filter Gallery.8bf” Patchwork 23.4 - from the file “Filter Gallery.8bf” Paths to Illustrator 23.4 - from the file “Standard MultiPlugin.8bf” PCX 23.4 - from the file “PCX.8bi” Photocopy 23.4 - from the file “Filter Gallery.8bf” Picture Package Filter 23.4 - from the file “ChannelPort.8bf” Pinch 23.4 - from the file “Standard MultiPlugin.8bf” Pixar 23.4 - from the file “Pixar.8bi” Plaster 23.4 - from the file “Filter Gallery.8bf” Plastic Wrap 23.4 - from the file “Filter Gallery.8bf” Pointillize 23.4 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 23.4 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 23.4 - from the file “PBM.8bi” Poster Edges 23.4 - from the file “Filter Gallery.8bf” PRC 23.4 - from the file “U3D.8bi” Radial Blur 23.4 - from the file “Standard MultiPlugin.8bf” Radiance 23.4 - from the file “Radiance.8bi” Range 23.4 - from the file “statistics.8ba” Render Color Lookup Grid 23.4 - from the file “Export3DLUT.8be” Reticulation 23.4 - from the file “Filter Gallery.8bf” Ripple 23.4 - from the file “Standard MultiPlugin.8bf” Rough Pastels 23.4 - from the file “Filter Gallery.8bf” Save for Web 23.4 - from the file “Save for Web.8be” ScriptingSupport 23.4 - from the file “ScriptingSupport.8li” Shear 23.4 - from the file “Standard MultiPlugin.8bf” Skewness 23.4 - from the file “statistics.8ba” Smart Blur 23.4 - from the file “Standard MultiPlugin.8bf” Smudge Stick 23.4 - from the file “Filter Gallery.8bf” Solarize 23.4 - from the file “Solarize.8bf” SP Substance Suite NO VERSION - from the file “MaterialSuite.8li” Spatter 23.4 - from the file “Filter Gallery.8bf” Spherize 23.4 - from the file “Standard MultiPlugin.8bf” Sponge 23.4 - from the file “Filter Gallery.8bf” Sprayed Strokes 23.4 - from the file “Filter Gallery.8bf” Stained Glass 23.4 - from the file “Filter Gallery.8bf” Stamp 23.4 - from the file “Filter Gallery.8bf” Standard Deviation 23.4 - from the file “statistics.8ba” Substance Filter NO VERSION - from the file “MaterialFilter.8bf” Sumi-e 23.4 - from the file “Filter Gallery.8bf” Summation 23.4 - from the file “statistics.8ba” Targa 23.4 - from the file “Standard MultiPlugin.8bf” Texturizer 23.4 - from the file “Filter Gallery.8bf” Tiles 23.4 - from the file “Standard MultiPlugin.8bf” Topaz DeNoise 6 10.0 - from the file “tldenoise6ps_x64.8bf” Torn Edges 23.4 - from the file “Filter Gallery.8bf” Twirl 23.4 - from the file “Standard MultiPlugin.8bf” U3D 23.4 - from the file “U3D.8bi” Underpainting 23.4 - from the file “Filter Gallery.8bf” Vanishing Point 23.4 - from the file “VanishingPoint.8bf” Variance 23.4 - from the file “statistics.8ba” Water Paper 23.4 - from the file “Filter Gallery.8bf” Watercolor 23.4 - from the file “Filter Gallery.8bf” Wave 23.4 - from the file “Standard MultiPlugin.8bf” WIA Support 23.4 - from the file “WIASupport.8li” Wind 23.4 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 23.4 - from the file “WBMP.8bi” ZigZag 23.4 - from the file “Standard MultiPlugin.8bf” Optional and third party plugins: Topaz Clean 3 10.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\tlclean3ps_x64.8bf” Topaz Denoise 3 3, 0, 4, 0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\tldenoise3_x64.8bf” Topaz DeNoise 5 10.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\tldenoise5ps_x64.8bf” Duplicate and Disabled plugins: Topaz DeNoise 6 10.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\tldenoise6ps_x64.8bf” Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 9.9.9.9 - from the file "Required Folder" CDO: 1.120.0 CmdN: 1.11.1 CDP: 1.143.0 Projects: 1.3.10 Loaded at: 159 ms - launch time impact: 61 ms Content Credentials (Loaded) 0.30.6.0 - from the file "Required Folder" Loaded at: 11140 ms - launch time impact: 0 ms ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder" Loaded at: 11141 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder" Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder" Loaded at: 161 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\" CAPTURE: 2.0.41 STOCK: 4.1.0 Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.11.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 11141 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 10114 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 10115 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.7.0.20 - from the file "Required Folder" Loaded at: 11142 ms - launch time impact: 32 ms Neural Filters (Registered) 1.12.2.0 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html” com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html” Installed TWAIN devices: NONE ... 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Yes, many times and didn't help. I also have uninstall and install the program numerous times and that didn't help either. I even used the "AdobeCreativeCloudCleanerTool" and removed everything. Also, anything that I could find in both drives as well as %appdata%, etc. ... View more

Hello, Derek. I thought that was against TOS or similar to that. Well, if you say so I will start a new thread, but I thought it would be easier this way. I will start one now, so if you could please help me. Link: https://community.adobe.com/t5/photoshop-ecosystem-bugs/stuck-on-quot-loading-photoshop-format-quot-forever/idi-p/15098223#M117564 Thank you. ... View more

Hello. It's quite a few years later, but I have the same problem on Window 10 and I am unsure how to fix it. I have pretty much done everything you could thing and suggest to do (reset preferences, redownload, clear chach, etc) but it still won't open some files. It's not only a specific file, it's multiply. ... View more

Hello. Any chance you found a solution on this specific issue? I have exactly the same issue and I am completely lost on how to fix it. I also did exactly what you  have done, the same exact steps. ... View more

Late to the part, but I just got this issue as well. When I'm saving an action with a new level adjustment layer and try to run the action to another document the levels don't work even though in the action it says that the levels are 5/250. I'm using the latest PS version (Adobe Photoshop Version: 26.2.0) and I have reset my Photoshop preferences and didn't work. I guess the solution it to track back in an older version until Adobe decides to fix the issue. ... View more

Okay, thanks God I wasn't the only one that was getting this problem. I tried to make a new action with a level adjustement layer and tried to run it and after I saved the adjustement and tried to use the action, the level was set as 0/255 even though the action was saying that the saved adjustment levels were 5/250. I guess all we can do is just wait for them to fix it in a new update, right? ... View more

I'm not sure on that one as I use the same version of Dave Gibbons in my other computer as well and never had this problem that use PS 2019. I can only assume that it has something to do with the latest PS version. At least this two bugs that I came across. It's okay I can at least use PS 2021 without any problem so I guess that's something. ... View more

I have CC Blah Blah Blah and it doesn't happen. I'm not looking to change the font. If I could change it I would've used something different. It's just happen specificly for CC Dave Gibbons and I haven't come across another font that this error happened. Finding something similar isn't hard, most fonts in the CC family are similar to someothing else. I just don't want to get any error when I'm trying to work. If everytime an error accur I should've only left with two fonts to use and never use the shortcut for the type tool again. Unfortunately I can't do that because it's for my work. The thing is that this two bugs (as of right now at least) only happen with the newest version of PS and not older. So I think the problem is the Adobe and needs to patch the two bugs and my try to find another font to use. ... View more

Hello, unfortunately that wont work. I have tried to install and uninstall the font and even place it into the font folder of Adobe, but nothing worked. The font with the problem is CC Dave Gibbons. ... View more

Less then 0.1 second. I don't hold down the T key at all. The bug stays the same in all the newer version of PS. If I don't get one of the two bugs I will get the other. Holding the T key down will just enable a different shortcut. ... View more