Same issue here when calling the API throught Python script or Talend ETL. ... View more

Hello, I have the same issue but I'm supposed to be connected to a school/work account even though my account is personal. I see it is connected to my school, but I don't have all the products I should be able to use. ... View more

Way to go Adobe! This (bEnableDKEAdmin set to 1) worked for me and I can finally open DKE-protected PDFs in Adobe Acrobat! ... View more

Hi @Steve.Garcia, Thank you for reaching out. I’m sorry to hear about your experience. For your reference, the update regarding the discontinuation of Creative Cloud Synced Files for organizations is mentioned in the "Notes" section of the following HelpX document. The relevant details are there. Note: Starting December 11, 2023, new users and organizations will not be entitled to Creative Cloud Synced files. Starting February 1, 2024, Creative Cloud Synced files will be discontinued for personal accounts that existed before December 11, 2023 (learn more here). Starting October 1, 2024, Creative Cloud Synced files will be discontinued for business accounts associated with organizations that existed before December 11, 2023 (learn more here).   To support your transition, Adobe offers several powerful cloud-based solutions for storage and collaboration: Cloud Documents: Sync and access work across devices in apps like Photoshop, Illustrator, Fresco, and Adobe Express. Autosave ensures updates and allows seamless transitions between apps. Creative Cloud Libraries: Organize and share design assets, ensuring consistency across your team’s work. https://adobe.ly/4gsr7hh: Share, review, and approve files quickly across web and mobile platforms, integrated with apps like Premiere Pro. Adobe Experience Manager (AEM) Assets: AI-powered asset management to streamline workflows and enhance collaboration. We hope these alternatives meet your needs. Please let us know if you need further assistance. Regards, ^AN ... View more

Hello All,   Plesae check the updated Policy: https://helpx.adobe.com/uk/manage-account/using/policy-account-sharing.html#:~:text=No%2C%20individual%20plans%20are%20for%20one%20person%20only Thanks Aamir Khan ... View more

Hi @marketingt3010624,   I’m sorry to hear about your experience. Adobe provides several cloud-based solutions designed to enhance creativity and collaboration. You may find the following alternatives helpful: Cloud Documents: Available in Photoshop, Illustrator, Fresco, and Adobe Express, these cloud-native files offer seamless access and editing across devices, with autosave and version history. Creative Cloud Libraries: Organize, reuse, and share design assets such as color palettes, logos, and character styles across Creative Cloud applications. Frame.io: Facilitates efficient file sharing, review, and approval for videos, images, and PDFs, with integrated stakeholder feedback in Creative Cloud apps. Adobe Experience Manager Assets: An AI-powered digital asset management system that streamlines workflows, automates content delivery, and enhances collaboration for creative, marketing, and IT teams. Check out the following doc for guidance: Discontinuation of Creative Cloud Synced files for business plans  I hope this helps. Let me know if you need further assistance. Regards, ^AN ... View more

Hi @Eric Robert USA, Thank you for reaching out. For queries related to Experience Manager or Magento, we recommend posting your question in the dedicated Experience League Community forum. You can access it here: Experience League Community   Regards, ^AN ... View more

Hi there,   I completely understand how frustrating it can be when things don't go as planned. You mentioned experiencing a similar issue, so to better assist you, could you please share the error message you encountered when installing the apps? I checked the Adobe ID (email) you used to post here, but I couldn't find any subscription registered under it. If you have another Adobe ID where your subscription might be registered, please share that with me in a personal message. To know how to send a personal message, please see: https://adobe.ly/49RKZsx   I'll be happy to help.   Thanks, ^BS ... View more

Didn't e-sign Where did I sign   ... View more

Where? I cannot find it with a search. I am having the same problem.   ... View more

Hi @#randyO.,   Thanks for reaching out. Could you please share more details about what you’re looking to change? For example, are you referring to the installation/download process, or something else?   If you can provide a bit more context, I’d be happy to assist further!   Best, Anshul Saini ... View more

@Curran36063897euv2    open the support tab on your admin console > start chat or start case or request expert session.   https://helpx.adobe.com/enterprise/using/support-and-expert-services.html ... View more

Thanks for your question, Isaac. I am showing that your previous membership, while inactive, is past due; please make sure to complete the steps at https://adobe.ly/4ebXu2S to update your payment information for any costs associated with your previous membership.   You can bookmark https://adobe.ly/3AxBBwZ for information on how to delete your account once any outstanding fees or charges have been resolved.   If you need assistance or have any questions, then please don't hesitate to click on https://adobe.ly/4fnraLl to speak with a member of our support team about your specific circumstances.   For future viewers of this discussion, you can use the steps listed in https://adobe.ly/40rjYtd to cancel your active membership before an account deletion can be processed. ^JW ... View more

Hi there,   Thank you for reaching out. Currently, the option to enable Automatic Profile Selection in the Adobe Admin Console to streamline sign-in for users with multiple profiles is not available. We understand how valuable this feature would be for your organization’s user experience. We encourage you to share this feedback by submitting a feature request through Adobe’s wishlist form.   Please let us know if there’s anything further we can assist you with.   Regards. ^AN ... View more

for others with a teams or enterprise subscription, contact your admin. ... View more

same issue, please help. ... View more

Hi, I am having the same issue. How do I find the forum for Adobe Acrobat Pro and the answer? Many thanks   ... View more

Hi there,    We sincerely apologize for the frustration you have experienced. Could you please provide us with more details about the issue you need help with? This will help us address your concerns more effectively and find a suitable solution.   Thank you for your patience and understanding. ^BS ... View more

What's even funnier is they have, what appear to be pretty robust reports available for their "Sign" product, which I thought was of lesser capability than Acrobat Pro..   https://helpx.adobe.com/sign/using/reports/reports-overview.html ... View more

@KERRY39006600k7jk    contact your admin. ... View more

This fixed my issue. Still working in August 2024. Thanks a lot. ... View more

Hi there,    Sorry for the frustration caused. As we have mentioned earlier, this issue needs experts, and for that, the Admin needs to contact the support team directly.  If you are the Admin, then I would recommend contacting the support via Support tab in the Admin Console, to know more see: https://adobe.ly/3WiM32x   Hope this helps. ^BS ... View more

Hi there,    As you mentioned that you don't get the profile chooser screen, just to confirm, are you using the same Adobe ID (email address) you used to post here while signing in? Also, if you only have one Business Profile, you won't be prompted to select a profile at sign-in. However, if you have more than one profile, please follow the steps shared in the following help document and try again: https://adobe.ly/3zPrhzQ   Hope this helps. ^BS ... View more

Anche per me la stessa identica cosa. Acquistato licenza su Technical Softwares, pagato 35 Euro, inserito nel team "DEL-marcellovast" e pochi giorni dopo liceza revocata. Credo che andrò fino in fondo con regolare denuncia, non so quanto serva ma almeno ci provo. ... View more

I see, I was just quoting what @iCharles said. I'm not an Adobe employee, so I cannot confirm what's the situation on their end. Did you try contacting support? ... View more

Hi @Lisette3817737689wd , I reviewed the account that you used to post here and found that you still have an Enterprise License assigned to you. For issues related to billing and subscription cancellation, it's best to contact your organization's administrator for assistance. To know more about contacting your Admin, click here. ... View more

Hi @Abdulmuttaleb Thanks for contacting us. We are checking and will get back to you soon. ^CS ... View more