Above all, I don't understand why the problem to be solved is on Apple's side when the problem only exists with Adobe. And why it took so long. We're paying for a faulty service. And no solution has been offered. ... View more

I don't understand this. A while ago you said that the problem had been identified and passed on to Apple, who were supposed to fix it. And now you're asking us for more details... The problem is on iPhone and iPad. On Raw and Heif. All image sizes. Enough storage on iPhone. And application uninstalled and reinstalled several times   ... View more

Unfortunately, they don't care about our problem. The Adobe assistant who answered at the beginning of the conversation is no longer there. And yet we have shown that this was the source of the problem... But well... The bug was not reported by enough users. I'm ending my annual subscription at the end of the month and will probably leave Adobe. ... View more

In camera setting. In "Formats" choose "Most compatible". But Heic format is better thant JPEC. So it's a shame. And I'm not paying Adobe not to be able to use all the features. ... View more

I've found the problem: the HEIC is not managed by Lightroom's library. No problem for photos taken in JPG format. But as I said earlier, if you share the photo (in HEIC) from the iOS library on Lightroom, no problem. ... View more

Hello,   Some news? Because we pay a subscription for Adobe's services. If you don't have the capabilities to solve this type of problem, why continue to use your services? ... View more

As far as I'm concerned, this happens with ALL image formats and under all conditions. I had the iPhone 15 Pro before and only had this problem with Raw files. I have colleagues and friends who also have an iPhone 16 Pro with the same problem. Important clarification: when you want to edit a photo from the iOS library and share it with Lightroom, there's no problem. This only happens via library management IN Lightroom. Translated with DeepL.com (free version) ... View more

I have the same issue and Adobe doesn't want to deal with it 🤬 ... View more