Re: P: Image jumps when scale is less than 50%

MaanviG · ‎Jan 13, 2025

Hi @AndrewTheGreat , Thanks for sharing the feedback. We will try to investigate this issue and get back to you soon. Thanks, Maanvig

MaanviG · ‎Jan 06, 2025

Hi @Stephen384591249ysd , Could you please try the latest 25.2 Beta version, and confirm the status? We have tried to reproduce this issue at our end, no issue so far. Regards, Maanvig

MaanviG · ‎Dec 18, 2024

Hi @Charlotte N , Could you please retest this in the latest Release, build 25.1, and confirm the status? If you still face this issue, please share the sample project with the media. Thanks, Maanvig

MaanviG · ‎Dec 18, 2024

Hi @SessionOne , Could you please share the sample project along with the media, we will try to investigate at our end and get back to you. Thanks & Regards, Maanvig

MaanviG · ‎Nov 19, 2024

Thanks @Yannick28717331wl1i for confirmation. Just for future reference, you can share the sample media or project via Creative cloud: https://helpx.adobe.com/creative-cloud/help/share.html Or you can share the files on any shared drive files, FrameIO path or any box location with us. Thanks, Maanvig

MaanviG · ‎Nov 14, 2024

Hi @FilmFabel , I have tried reproducing the scenario at our end. It seems to be working with the latest Beta Build 25.2. Could you please retry to check this issue with the latest build, and confirm it? If possible, please do share a sample project where you're getting this issue, will investigate at our end. Thanks, Maanvig

MaanviG · ‎Nov 13, 2024

@Yannick28717331wl1i Sorry for the inconvenience, Could you please share the sample project, will try to reproduce this issue and investigate at our end. Thanks, Maanvig

MaanviG · ‎Nov 12, 2024

Hi @c_white , Can you please try the latest beta and let us know if you are still having any issues? Thanks, Maanvig

MaanviG · ‎Nov 04, 2024

Thanks @AndrewTheGreat for the quick confirmation,our team is working towards releasing the Release version.

MaanviG · ‎Nov 04, 2024

Hi @AndrewTheGreat , We have added a fix for this issue in the public beta version 25.1 v63 onwards, could you please try to give it a try and share your feedback? Thanks, Maanvig

MaanviG · ‎Sep 05, 2024

Hi @Thomas2292245005c8 , Could you please try to test this behavior by cleaning up the Cache on Premiere Pro, and please test in the latest beta build PrPro 25.0, share your feedback. If the issue persists, please let us know about it, we might need the sample project to reproduce this crash. Thanks, Maanvig

MaanviG · ‎Aug 27, 2024

Thanks @AndrewTheGreat for the confirmation, we're working towards moving this fix to the Release Version. Thanks, Maanvig

MaanviG · ‎Aug 26, 2024

hi @AndrewTheGreat , Please try Premiere Pro Beta version 25.0 only as mentioned above and share your feedback. Thanks, Maanvig

MaanviG · ‎Aug 26, 2024

Hi @AndrewTheGreat , You can check out Premiere Pro Beta version 25.0 (24 onwards), which has a fix for scaling issues. Thanks, Maanvig

MaanviG · ‎Aug 23, 2024

hi @Adam Bloemink , Apologies for the inconvenience. This issue is fixed a few Releases back, please check and confirm the behavior, if you still encounter the problem. Thanks, Maanvig Thanks, Maanvig

MaanviG · ‎Aug 23, 2024

Hi @Richard van den Boogaard , Apologies for the inconvenience. This issue is fixed a few Releases back, please check and confirm the behavior, if you still encounter the problem. Thanks, Maanvig Thanks, Maanvig

MaanviG · ‎Aug 23, 2024

Hi @francescat34991392 , Apologies for the inconvenience. This issue is fixed a few Releases back, please check and confirm the behavior, if you still encounter the problem. Thanks, Maanvig

MaanviG · ‎Aug 23, 2024

Hi @AndrewTheGreat , Apologies for the inconvenience. This issue is fixed in 25.0 Public Beta Version 24. If you still encounter the problem please let us know. Thanks, Maanvig

MaanviG · ‎Aug 08, 2024

hi @Video_555 , This crash fix is available in the 24.6 beta version, As Morph-cut is not meant to be applied on the Adjustment layer and should be used on the media clip hence errors and asserts are expected with the message. Thanks, Maanvig

MaanviG · ‎Jul 20, 2024

Thanks, @Hardik LTS for the confirmation, I'm happy to help you. Regards, Maanvig

MaanviG · ‎Jul 15, 2024

Thanks @Vrijegeest for confirmation. Yes, this fix will be available in the next Release planned for the 24.6 Release. Please use the beta version for a workaround. Thanks, Maanvig

MaanviG · ‎Jul 12, 2024

Hi @Vrijegeest , The fix is available in the latest 24.6 Beta Build, could you please check the behavior and share your feedback? Thanks, Maanvig

MaanviG · ‎Jul 10, 2024

hi Laurie, Sorry for the issue, could you please share more details about your workflow, and what kind of media are you using for morph cut, along with any additional settings that will help us to investigate the crash, if possible share the steps to create this issue, or the sample project would be great. Thanks, Maanvig

MaanviG · ‎Jun 28, 2024

Hi @Hardik LTS , Apologies for the late update, I have tried out a similar settings project at our end, but couldn't reproduce this issue. One thing I tried to check, if I change the wave warp height from 1 to 5, and play the sequence again. Then, reduce the height back to 1. I can see the effect with the export is working fine. Could you please try to check this setting again and confirm? Thanks, Maanvig

MaanviG · ‎Jun 19, 2024

Hi @elaineh47132057 , Premiere Pro 24.5 is live now, please try to test the Morph cut issue on the latest Build, and share your feedback. Regards, Maanvig

MaanviG · ‎Jun 19, 2024

@Hardik LTS , Thanks for sharing the project, will try to investigate and get back to you soon. Regards, Maanvig

MaanviG · ‎Jun 19, 2024

Hi @tp-doku , I have tried to repro both of the cases with MXF files on the M1 Max configuration, but somehow I don't see any crashes so far or any low-level exception with XAVC Intra MXF file or XDCAM HD 422. I would recommend creating another sample project in the working Premiere Pro and sharing the media along with the sample project on shared Drive. Please mention the last working version of Premiere Pro where you do not see any crashes or exceptions. Thanks, Maanvig

MaanviG · ‎Jun 18, 2024

Hi @Hardik LTS , It would be great if you could share the sample media along with the project on cc, or shared drive- one drive. Regards, Maanvig

MaanviG · ‎Jun 14, 2024

Thanks @tp-doku , Thanks for sharing the details, please bear with us. Will get back to you soon. Regards, Maanvig

MaanviG · ‎Jun 13, 2024

Hi @Hardik LTS , Please do share the sample project along with the media clip that are you using in the project, will refer to that project only. Thanks, Maanvig

MaanviG

MaanviG

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