buraky_
Community Beginner
buraky_
Community Beginner
Activity
‎Feb 13, 2025
12:41 AM
Dear @kglad , I am the admin and I can review the invoice details from the panel. I am not sure if you refer this or please tell me what else should I check on the admin console? As I stated on the original post, there was no problem until July 2024. After July 2024, the amount charged from the credit card is 4-5% higher. Regards, Burak
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‎Feb 12, 2025
09:31 PM
@kglad Thank you for the reply. As I mentioned above, we have a team subscription.
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‎Feb 12, 2025
09:30 PM
Hello @Anshul_Nautiyal Thank you for your response. I have no problem with accessing the invoices. The problem is the amount charged from the credit cart is slighly higher than the amount given on the invoice and the overcharge is between 4-5%. Regards, Burak
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‎Feb 12, 2025
09:24 PM
We have a Teams subscription.
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‎Feb 11, 2025
11:09 PM
Hi everyone, Since July 2024, the company I work for has been charged 4-5% more than the contracted amount for our Adobe subscription. There is no fixed overcharge and each month the amount changes between 4-5%. I contacted Adobe support twice, and they confirmed that they have only charged the exact invoice amount. However, our bank also stated that they have not applied any extra fees or exchange rate adjustments. Has anyone else experienced a similar issue? Any insights would be greatly appreciated. Thanks!
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