Well, I did the Deactivate Permanently; and, it won't install at all now.  Has the 'runtime' error.  When I go into 'Register a Product' is says my serial number is already in use.  But, when I go to another site it says I have no activated devices.   Any ideas....or...SOL   Thanks,   Jeanine ... View more

I went into 'deactivate' and there were 2 options.  I'm thinking I'm getting too much into the wording; but... 1st Option - Suspend Activation that 'deactivates' without removing the serial number. 2nd Option - Deactivate Permanently that 'deactivates' and removes the serial number I did try the 1st option; but, when I went in to download and install and entered my serial number it said that number was in use.  It actually is on another laptop. ... View more

I may have already asked this...but, should I do Suspend Activation or Deactivate Permanently.   When I went in to 'Activate' and entered my serial number it said the serial number was already in use.  I concerned if I 'deactivate permanently' it'll be gone forever; but, I guess it already is if I can't print from my CS5.   I would appreciate a confirmation to 'deactivate permanently' before I do that though.   Thanks SO MUCH.... Jeanine   ... View more

Would you suggest I totally delete my existing CS5 and reinstall it with very simple options.  I never used all the other 'fancy' stuff anyway.   After reading other comments that said 'NO', I was becoming very unhappy.  So, I just go into that control panel and 'uninstalll' my CS5?  I'm sure that's a sillly question; but, my first date on the CD says 3-14-11; then 9-10-15.   I do have a CD drive I can plug into this Windows 11 laptop.  Any other info would really be helpful.  Thanks so much for your 'reassuring' post.   Jeanine ... View more

Would you suggest I totally delete my existing CS5 and reinstall it with very simple options.  I never used all the other 'fancy' stuff anyway.   After reading other comments that said 'NO', I was becoming very unhappy.  Not sure when this was posted; but, I hope to hear from you.   Thanks,   Jeanine ... View more

I totally agree with Steve.  I've been attempting to get my CS5 to print images in something other than shades of purple for several weeks now.  The thought occurred to me last night...and, after 'googling' if that was the case....IT SURE IS!!!   I'm not happy either.  I only use it for personal use for small 'wall-home' photos and don't want to purchase anything from Adobe that WOULD not run on a newer Windows platform.   ... View more