humako
Community Beginner
humako
Community Beginner
Activity
‎Feb 18, 2025
12:08 PM
@Anshul_Saini I fiddled for days with does settings and turning "tun off for complex files" on or off doesn't make a difference, If "save in background" is causing crashes is Adobes job to fix this bug" that's my problem right now, I spend hours researching bugs and applying solutions to make my program WORK, I'm paying for the program, it's the most expensive program in paying and at the same time the one I'm having the most trouble with. You find that normal? Can you send a message to the development team? This month I've been compiling a list of every time the program crashed and what was the cause and solution if I found one, is Adobe interested in that list? I'm going to give you an example, a few month ago my program was constantly crashing, even with blue screens, I started to monitor my RAM usage and I noticed it was almost always in 97-98 percent. So my assumption was that I need more RAM, I doubled the amount of RAM, imagine my frustration after that investment, when I see that any time I open illustrator THE RAM IS AT 98% when I got enough of crashes and blue screens and trying to find a solution I contact Adobe. DO YOU WANT TO KNOW WHAT THEY SUGGESTED? to go online to my Adobe account, go to my privacy settings and turning off data collection! And there was 3 year old posts of people complaining of the same thing. Do to think that's normal? The company never ask permission to turn data collection on, and THEY KNOW IT'S CAUSING SYSTEMS TO CRASH, but they wait until you complain to tell you the solution? Is Adobe going to pay for the data they collected without my permission? Is it going to pay for all the work I lost to that problem? Is it going to pay for the RAM upgrade i didn't need? Is it going to pay for all the hours of research and trouble shutting I did? Because one thing I know for sure IF I DON'T PAY THIS MONTH I WON'T BE ABLE TO USE THE PROGRAM. I'd like to see someone from the development team asking questions on these posts, it's not one or two problems!
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