Claire H.
Adobe Employee
Claire H.
Adobe Employee
Activity
‎Feb 24, 2025
03:07 PM
1 Upvote
Hi @eugene525, I was not able to recreate this issue in Photoshop on a Mac, but the Finder may have a corrupted cache related to icon previews that are preventing the display of your project image. Please try clearing your cache by deleting the "https://adobe.ly/41fsH0p.finder" cache file in your Library folder. Hope this helps! ^CH
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‎Feb 20, 2025
03:02 PM
Hi @arnav_5943, Have you tried the recommended workflow from this post?
1. Try resetting Camera Raw Preferences: Edit / Preferences and hit Ctrl (in Windows) as you click on Camera Raw
2. Update your Camera Raw Plugin: Help / Updates / Check for available updates and install the latest version of Camera Raw.
3. Try uninstalling and reinstalling the Camera Raw plugin through the Adobe application manager.
If none of these resolve the issue you are experiencing, can you please send us some more information about your system setup, what version of Photoshop you are using, and the steps you've taken to import NEF files in Photoshop. Thanks! ^CH
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‎Feb 14, 2025
02:23 PM
Hi @Helene-Charlotte13, Can you please share screenshot examples of the issue you're experiencing? Thanks! ^CH
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
‎Feb 14, 2025
02:20 PM
‎Feb 14, 2025
02:20 PM
Hi @abi_2054, Let me see if I can help! Can you please confirm if your images are HDR enabled? To prevent this issue, please try applying the preset and re-enabling the HDR button. Let us know if that works! ^CH
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
‎Feb 14, 2025
01:59 PM
‎Feb 14, 2025
01:59 PM
Hi @RamonREC, That sounds frustrating! Let's see if we can help. It looks like you have an active Lr Mobile subscription. Can you please confirm if you are trying to access Lr Mobile or desktop to edit your photos? Thanks! ^CH
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‎Feb 12, 2025
03:45 PM
Hi @Victor San Juan, I'm happy to help with this issue. We just need a little more information to troubleshoot. Can you please send us your system information, what version of Lightroom you are using, and a video of the issue you are experiencing? Thanks! ^CH
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‎Dec 02, 2024
03:26 PM
Updating status
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‎Dec 02, 2024
08:58 AM
Updating status of this report.
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‎Nov 22, 2024
11:01 AM
Updating Status
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‎Oct 30, 2024
01:30 PM
Updating status of this bug.
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‎Oct 23, 2024
05:53 PM
Updating Status.
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‎Oct 23, 2024
05:49 PM
Updating status.
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‎Oct 23, 2024
05:48 PM
Updating status.
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‎Oct 23, 2024
05:48 PM
Updating status.
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‎Oct 23, 2024
05:46 PM
Updating Status.
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‎Oct 23, 2024
05:43 PM
Updating status.
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‎Oct 23, 2024
05:43 PM
Updating status.
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‎Oct 23, 2024
05:42 PM
Updating Status. Bug reported and being investigated by the Adobe team.
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‎Oct 23, 2024
10:47 AM
Updating status.
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‎Oct 23, 2024
10:46 AM
Updating status of this bug report.
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‎Oct 23, 2024
10:44 AM
1 Upvote
Updating status of this bug report.
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‎Oct 22, 2024
04:33 PM
Updating status for this bug report. Our engineering team is investigating the issue.
I hope the issue is resolved ASAP. Thanks for your patience.
-Claire H.
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‎Oct 22, 2024
01:18 PM
Updating status of this bug. Thanks!
-Claire Haines
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‎Oct 22, 2024
01:16 PM
Updating the status of this bug report. Thanks!
-Claire Haines
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‎Sep 24, 2024
12:32 PM
1 Upvote
Yeah, unfortunately After Effects compositions using Dynamic Link will not be moved using the Project Manager. If your project contains dynamically linked After Effects compositions, selecting Convert After Effects Compositions To Clips option flattens the composition into a video clip. The advantage of selecting this option is that you can play back the converted video clips even on systems that don't have After Effects installed. Or you have to manually transfer them.
Here's some more information about Project Manager.
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‎Sep 24, 2024
11:25 AM
1 Upvote
Thanks for the feedback! I am glad to hear that you are able to continue to work with your projects.
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‎Sep 23, 2024
01:37 PM
Hi @SpivR ,
I am so sorry to hear that you having issues with project manager. Thank you so much for sending detailed repro instructions. Here are some recommendations to try troubleshooting first:
Try unchecking the option "Include preview files"
Try Making a new empty project and import the main sequence from the original project in the new one and then try Project manager.
If that does not work, please send us some more information about your system and media, and if possible, some screenshots/screen recordings of what you're seeing. Sorry for the frustration this may be causing.
-Claire
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‎Sep 19, 2024
11:58 AM
1 Upvote
Hi @Michael33399237t5wv ,
Have you tried creating a timelapse from your images using this workflow mentioned in another post?
If you continue having issues, please provide more details for our team of your case. How do I write a bug report?
Thanks,
Claire Haines
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‎Jul 25, 2024
11:01 AM
Hi Carlos,
If you try the nested sequence again, make sure the nested timeline is the same size as the footage and not your timeline. When you bring it over to your timeline, you will be able reframe using the larger footage size.
If that doesn't work, try resetting the preferences: https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/... If that doesn't work, try resetting the Workspaces: Reset a workspace Reset the current workspace to return to its original, saved layout of panels. 1. Do one of the following: • Click the Workspace menu icon and select Reset to Saved Layout. • Choose Window > Workspace > Reset to Saved Layout. from here: https://helpx.adobe.com/premiere-pro/using/workspaces.html
Lastly, try creating a new project and import the old one and see if that allows you to keyframe time remapping and scale/motion without nesting.
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