Done a lot of the steps///uploaded the log files...having fun:(?> ... View more

CAN I REMOVE MYSELF FROM A TEAM / ENTERPRISE SUBSCRIPTION? ... View more

Didn't know I had the  teams or enterprise subscription....and how to check which version I bought? ... View more

1. You probably need a clean install. reset the cc desktop app by making sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html DONE if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using* if that fails, do a clean cc install carefully following each applicable step: DONE uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... Every app? clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html check for, and if available, update your os if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this) if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this) DONE restart your computer (don't skip this) reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html DONE use the desktop app to install your cc programs/trials> Where?? if that fails, you probably have a corrupt user account. google your os and how to create a new one. DON'T THINK ITS CORRUPT ... View more

So any other ideas?? I'm stuck. ... View more

  If I click the pencil it just shows blank   ... View more

Where is click the edit icon ?   ... View more

Yes, I tried deleting the folder, CTRL+ALT+R. reboot....Still nada;( ... View more

Disabled tge gaming app, it carried out the reset....►►►Still Fails!?>!?◄◄◄ ... View more

The widget in top right. ... View more

That just brings up the game clip recorder...unless its reset as well. ... View more

Uninstall/reinstall? ... View more

How to reset?   ... View more

I have tried my default drive. ... View more

I did I thought, what should the default be? ... View more

I did use the default first!? ... View more

Not trying c:\ d:\ or g:\ tried all with new folders in them ... View more

Tried c:\program files(x86)\abode tried c:\a new folder tried D:|Adobe tried  g:\a new folder ... View more

Same here in 2025 and am awaiting a fix...just bought a subscription and feel almost cheated. ... View more