Hi kglad,   I assigned a keyboard shortcut as you said.  I then uninstalled the program removing settings.  I reinstalled it.    The keyboard shortcut that I had added is no longer there so I can confirm that the settings are reset.  The program still crashes as soon as I start a new animation.   I don't have anything else to even try...  Sigh...   Thanks for your help.  If anybody has any ideas, I would love to use this software with my class.   Thanks, Pat     ... View more

Thanks again for the reply kglad.   I can get to the screen capture you shared.  But as soon as I choose a preset animation size and go to start the animation, it crashes.  I have attached the error message.  Note that sometimes, the application simply exits without error message instead.   Any idea would be great.   Thank you! Pat     ... View more

Thank you for the reply kglad. I have uninstalled and reinstalled four times.  Each time, I erased the settings (in the uninstall process).  Because I cannot really ever get into the app, I haven't changed the settings in any way.  So I'm always using the default settings.   If anybody has any idea, I'd love to hear it.   Thanks, Pat   ... View more

Oops...  I must have clipped off the bottom of my above message... Hoping somebody else has been able to resolve this.  Any ideas are appreciated.  Thanks for your time.   Thank you! Pat ... View more

Hi Peter,   I am wondering if you (or anybody else) has resolved this?  I'm also a teacher.  My students don't have any issues.  Arg!  haha...   My Animate crashes as soon as I try to start a new animation.  Last week, it was displaying a crash message.  This week, the program simply closes without message.   I've reinstalled several times.  I have a good machine.  Maybe my virus scanner is an issue but another co-worker (teacher) with the same virus scanner is able to use Animate. ... View more