Thanks for the suggestion. Honestly at this point im too tired  to trouble myself with all this. I didnt do anything and if Adobe doesnt want my money then ill go somewhere else.  ... View more

yes i did, and they emailed me a quote for the requested subscription. Multiple times to see if it worked every time we tried to change details (billed annually or monthly) ... View more

I suspected the same thing but whats funny is that i tried other card/bank which i borrowed from my wife and brother, still same results. i have tried top 5 major banks in Malaysia at this point and 1 from SG. ... View more

yes i felt it was strange too. it started with the chat, then became email where he sent me a few quotes and finally we had conference call on microsoft team for a step by step instructions. unfortunately nothing was solved. i have the emails ... View more

No, they just create a new invoice from their back end and email it to me to see if i can make payment that way. It still got the same error msg when i tried paying. I even borrowed my family and friend's cards but still failed. ... View more

i have tried different browser (opera,chrome, edge). Ive also tried on the phone to see if it works on different device ... View more

i get was the same message as OP posted  "A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank." ... View more

So all I wanted was to get one of the products however couldnt get to make payment. I get the usual   "A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank."   I have already got in contact with one of Adobe Customer Service and even had a call, however even he doesnt know why this is happening and failed to resolve the issue.    I have used multiple bank card, debit n credit, and even called my banks which they all say the same thing, the transaction didnt even go through their system for them to check what is the issue, which leads me to believe that the transaction was blocked on Adobe side.        ... View more

Malaysia ... View more

i used multiple cards both debit and credit from different banks but it still wont accept ... View more

what do you mean physical card? My cards are all physical and i still cant make the payment ... View more