JennethLeeD
Community Beginner
JennethLeeD
Community Beginner
Activity
‎Feb 24, 2025
03:25 PM
So would you recommend me reporting it as a bug if it doesn't correct itself? It's still picking incorrectly for me on the 2025 software.
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‎Feb 21, 2025
09:55 AM
Thanks—resetting the tool and preferences doesn't change anything, unfortunately. A new update was out this morning, so I tried that—also no dice. I also tried rolling back to 26.2 and 26.1—both have the same problem, even though I know they didn't use to. Older versions of Photoshop (like 2021) don't have a problem. It's only the 2025 Photoshop versions.
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‎Feb 20, 2025
04:13 PM
There seems to be some confusion over what my problem is, so I'm adding a third image to try to explain (see below). I know I'm probably design-splaining, but just to be clear on terms, the pasteboard is the dark grey background of the application, not the canvas background. It's a nonprintable area, but in the past, I've still been able to color grab from it to get the exact same grey. I use that dark grey to make layers that block off the spine and back cover of a book design so I can focus on the front exclusively. If everything goes smoothly, it results in the OP's first photo: a dark grey rectangle and bleed area that looks identical to the Adobe pasteboard behind it, giving the illusion that I'm only working on a front cover canvas. However, today when I tried to color pick the pasteboard, I got a light grey that isn't remotely close to the color of the pasteboard. See the photo below. The ring is my eyedropper tool picking the color of the pasteboard, but it's picking a light grey, not a dark grey. I've been designing professionally this way for literally years, so I'm not crazy, even though right now I feel crazy. But the color picker should be picking up a dark grey with a hex of #282728. That is the hex color of the pasteboard. But instead, the color picker is sampling the pasteboard and picking a hex #888888 instead. Everything I color pick directly on the canvas is accurate, but not the color of the pasteboard.
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‎Feb 20, 2025
03:56 PM
I'm talking about sampling the pasteboard itself, not the canvas, so "sample all layers" isn't a factor here. I'm color picking the grey application window that the canvas is surrounded by, but instead of getting that dark grey that you see on all Adobe pasteboards, I'm getting a random light grey. Am I making sense?
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‎Feb 20, 2025
03:54 PM
The layers are examples so you can see the difference between the expected result and the actual result, if that makes sense. I screenshotted my entire application, but I could have cropped the layers to avoid confusion. The first photo (the one with the darker background) is what the color picker should look like when I color pick the background. In other words, I should get that color grey--#282728--in my foreground color when I pick the pasteboard. The second image with the lighter color is what actually picks when I color pick the pasteboard--the #888888 color. For the examples, I actually had to open an old file and grab the correct color from that, because it refused to pick the pasteboard color. Doest that make sense?
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‎Feb 20, 2025
01:47 PM
Not sure if this is a question or a bug, but we'll start as a discussion first. I'm a cover designer, and typically when I start working, I'll block off the back, spine, and bleeds so I can see what the cover is going to look like in isolation. To avoid distraction, I'll actually color pick the pasteboard (the grey background in Photoshop) so the blocked off bits look like they're part of the pasteboard itself. This works perfectly fine 100% of the time, until today. When I color pick the pasteboard (which is #282728 btw) the color picker gives me a lighter shade of grey (#888888). My workaround would be to save the accurate color as a Adobe Cloud asset or something, but I rather just pick and go, and I also want to be sure it's not part of a larger issue that's going to bite me. Attached are examples. I'm running the latest version of Photoshop (26.3.0, for post posterity) and on OS Sequoia 15.3.1.
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‎Jan 27, 2025
10:28 AM
I don't remember all I tried, but at one point, I did get Photoshop 2025 to load presets specifically from 2021, but it didn't actually seem to bring over anything I needed. So it seems to be pulling from what it's being updated from, but still isn't getting the main things. Looks like I'm going to have to fix some things manually. Lesson learned: don't skip updates.
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‎Jan 27, 2025
10:24 AM
Good to know. Thanks. (This is what I get for waiting so long)
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‎Jan 25, 2025
10:36 PM
Thanks—to clarify, would I be copying the old brushes.psp file from Photoshop 2021 and replacing any default brushes.psp file currently in Photoshop 2025?
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‎Jan 25, 2025
10:35 PM
Thanks so much—this is helpful information. I just started taking advantage of font favorites somewhat recently, and just assumed information like that would be carried over. If not, that answers at least one question (though definitely a bummer). Your advice of storing everything in a designated spot is also helpful. I might have to do this just in case—sounds like it saves you some headache. Figured this might also be my cosmic punishment for waiting FOUR years to update...things might just not like to migrate that far. Thanks for the help!
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‎Jan 25, 2025
02:44 PM
I finally updated from Photoshop 2021 (v 22.5) to Photoshop 2025 (v26.2). When given the option before installation, I unchecked "Remove older versions," but I made sure "Import previous settings and preferences" was checked. (I don't trust updates and have learned the hard way that I shouldn't ever delete an old version of something until I'm guarenteed the new one has no issues.) Opening Photoshop 2025, I noticed that my workspace was recent to default (not a huge problem to manually fix), but I didn't have any of my actions and none of my brushes except for the system defaults, and though I had all my fonts, none of them were designated as favorites. I've spent a lot of valuable time today trying to figure out what happened. I tried uninstalling and reinstalling again, double-checking if the preference option was checked, etc. So I have a couple of specific questions: What exactly is supposed to copy over when you mark "import previous settings and preferences"? Because I'd expect brushes, actions, etc would carry over. Does Edit>Presets...>Migrate Presets have anything to do with my problem? Other forums have mentioned these, but Photoshop 2025 tells me it can't find any to migrate from 2021. Where are the .atn and .abr files actually stored in the application? I can't get a straight answer to this. I've gone all through the 2021 application. For actions, I've looked in Users>USER NAME>Library>Applicaiton Support>Adobe>Adobe Photoshop 2021>Presets>Actions and it's completely empty. I also looked in Applications>Presets>Actions, and while there are .atn files in there, I don't recognize any of them. They're not mine, and they weren't in my Photoshop 2021 actions panel in the software. When I try to save actions from within 2021 and save it in Applications>Presets>Actions, I get an error message that says I don't have permission, but I can save them to Users>USER NAME>Library>Applicaiton Support>Adobe>Adobe Photoshop 2021>Presets>Actions. I just don't know how I feel about writing to files under Library... When you load or import a brush or action, are those .abr and .atn files linked or copied into the application? If copied, again where do they go?? How do I get everything—presets, brushes, actions, font favorites, etc—to transfer over whenever I update? Because I do NOT want to manually import every .abr and .atn and then compare my 2021 font favorites with my 2025 manually. That's absurd, so I know I'm missing something. This is why I hate updating, because inevitably something goes wrong, and I just can't afford to lose this much time on work to figure it out every time an update comes out. Can someone PLEASE help it make sense? I know it's not supposed to be this complicated. Technical stuff: 2019 13" MacBook Pro, Sonoma 14.6.1 Photoshop 22.5 and 26.2
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‎Aug 10, 2022
01:42 PM
The link doesn't work anymore. Could you repost?
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