We have an issue with Java Scripting (see me previous message) and want to raise a case for via the Adobe support portal. However, this requires the product being registered. I have attempted to register the product, however an error is returned stating that it is already registered. This may have been done when my company originally purchased the software, however the original user has now left the company. Is there any way I can re-register this product to my account? (or am I being a bit thick and doing something daft?) ... View more

I have created a help system for our new financial reporting system and a developer has created a template which includes Java scripted 'Rate this page' radio buttons and a comments field in the header. I have imported the template into my project and attached all the topics to this template. When I preview or regenerate/view the HTML output and click on the comments field an error is returned. Our developer can get this to work on his machine but not mine (I.E security setting have been set to low but it still wont work). When I generate on the developers machine, we get our Java script code in the headers but not when we generate on my machine. Any advice would be gratefully received. Regards Karl ... View more

I have created a help system for our new financial reporting system and a developer has created a template which includes Java scripted 'Rate this page' radio buttons and a comments field in the header. I have imported the template into my project and attached all the topics to this template. When I preview or regenerate/view the HTML output and click on the comments field an error is returned. Our developer can get this to work on his machine but not mine (I.E security setting have been set to low but it still wont work). When I generate on the developers machine, we get our Java script code in the headers but not when we generate on my machine. ... View more