This has now been fixed in MacOS 15.2. But I believe both Local and Remote Macs need to be updated to this OS version to work. ... View more

UPDATE: This has been fixed by updating the remote Mac to macOS 15.2. Thanks! ... View more

Yes, this issue is most likely related to the macOS Screen Sharing. It is affecting users on both Sonoma and the latest versions of Sequoia as well. The problem does not occur on any Mac locally -- ONLY on Macs that are being used remotely (connected to over the built-in mac OS Screen Sharing app), so working in Safe Mode on the local Mac does not solve the issue. When the remote Mac was running an earlier OS like Ventura, this issue did not occur -- ONLY when the remote Mac was upgraded to Sonoma or Sequoia did this issue occur. This problem happens on any opened Illustrator file, but the more complex the file is, the more likely it will outright crash, as opposed to a simpler file which will flash the "error" message for a split second (as detailed above) and cause a lag when moving a shape and will not draw the shape as it moves like it should. In Photoshop, this issue is more noticeable the larger the file. I haven't really noticed it for files below 1920x1080, but it becomes more apparent when dragging layers around any file that is about 1920x1080 or larger. If Adobe is unable to research or solve this issue, then do you have any way of contacting Apple for us? I have tried several times over the past year or more to contact Apple through their bug reporting site and community pages, but no one has responded. This is very frustrating for all Mac/Adobe users who are increasingly working remotely in recent years. ... View more

Yes, same here. ... View more

Thanks, Anubhav. I have tried all of those things, and the problems still persist in Illustrator and Photoshop, even under the latest MacOS Sequoia 15.1. This is only an issue using the built-in MacOS Screen Sharing app to remote into another Mac. We have several remote users at our company, and have experienced this on multiple versions of the Photoshop and Illustrator apps, on both Intel and M-chip Macs, and only started experiencing the problem after any remote machine was updated to Sonoma or later. The user's home Mac could be any version of the OS -- it only seems to be a problem if the remote Mac is Sonoma or later.  Something changed in Sonoma that made Photoshop and Illustrator not work well when dragging items on the canvas. Maybe some kind of screen drawing issue over the remote network? This doesn't seem to be a problem in other graphically intensive apps like InDesign or After Effects. And this does not happen with other third party remote software like Splashtop or TeamViewer, but those apps have limitations that the built-in Mac Screen Sharing app does not. I've tried placing this bug report several times on the Apple Support website, to no avail. I don't know if you have any contacts at Apple support, but I have gotten nowhere for over a year now. And it seems I'm not the only one. Any help would be greatly appreciated!  ... View more

Thanks for looking into this, Anubhav. I'll let Luke send you his examples, but here is a quick screen recording of the issue. For me, it also seems to activate my "CC Libraries" panel even when I have it closed, after the first time I open Illustrator and try to work a file. Not sure if that's part of the issue. I'm also attaching a screen recording of a similar problem in Photoshop. Not sure if you can relay this to the Photoshop team. I've tried making a bug report for both apps, but no one has responded to me yet, and this has been going on since the macOS Sonoma update.  My current setup is: Home Mac: Sequoia 15.1 Remote Mac: Sonoma 14.6 Illustrator (on remote Mac): 29.0.1 Photoshop (on remote Mac): 26.0 ... View more

And this is still happening in Sequoia. Apple needs to fix this it seems. I would encourage everyone to go over to their community bug pages and report there, because I've been reporting this since upgrading to Sonoma and Apple doesn't seem to be paying attention to my lonely voice. ... View more

Thank you. ... View more

On version 25.4, this issue is still not fixed. I'm also not seeing it in the latest "Known Issues" list, so I'm hoping you guys haven't marked this as "fixed", because it is not. ... View more

@Mohit Goyal In addition, I see your "fixed issues" notes and it says that it has fixed the issue of "Color Profile not embedded in Save as PNG action", but it's not running an action on one file; this issue occurs ONLY when you run a BATCH on multiple files. The first PNG saved out during a batch will have the color profile embedded, but each subsequent PNG in the BATCH set will have a missing profile (untagged). ... View more

@Mohit Goyal I have updated to 25.3.1, and unfortunately this issue still persists when running a normal batch to save out PNGs with color profile embedded. It also doesn't work on a script we wrote which includes a batch saving out PNGs with color profile embedded. ... View more

I just tested the latest updates for 2023 (v24.7.1) and 2024 (v25.0), and this issue still persists in both. ... View more

Hi @CShubert, has there been any movement on this issue from your team? I just tested the latest updates for 2023 (v24.7.1) and 2024 (v25.0), and this issue still persists in both. ... View more

Thanks for the additional testing @PP32138406s7ku. But, I can't use the Save for Web workarounnd. That's a totally different function and result as far as I'm concerned. I need to be able to save out PNGs at higher than 72ppi or with at 16bpc encoding per client's rules, and SFW won't do that. And per Tom's suggestion, I also can't turn dialogs on as that defeats the purpose for quickly automating batch saves if you have to manually hit the Save button each time on a dialogue box. And yes, this issue has been going on for awhile, since version 24.2. Here's hoping it's an easy fix for Adobe. ... View more

I tried both the minor update 24.7.1 and the major one 25.0.0, and both still have the bug. Even if you check the color profile box on your first manual PNG save, when you run a batch with an action that just saves out PNGs, the first PNG saved out in the batch DOES have the color profile embedded (as has always been the case for me) but each subsequent PNG saved out (assuming you are running the batch action on more than one file) has a missing color profile. I assume the Adobe team already had these updates "in the can" so to speak and did not have time to fix this in the newest updates yet. ... View more

I tested as well, and it is not fixed on my end. Can you try it again? The "Embed Color Profile" still does not stick after runing a batch of saving out PNGs, even after manually checking the box on the first PNG saved. ... View more

Just got confirmation from a friend that this bug is happening on Windows as well. Thanks @CShubert and @tom attix for your attention to this! ... View more

I don't know about Windows, because we only use Macs at the office. Yes, checking the profile box on the first PNG saved out manually DOES in fact keep it that way -- IF you are continuing to save out PNGs manually. However, if you check it once for manual saves, and then try to save out PNGs using the Batch function, it un-sticks, and reverts back to being unchecked for every PNG batched out past the first one. Please try using the Batch function, because that is our workflow. We need to export PNGs with profiles in batches, 30+ at a time. ... View more

I also posted this under another subject to see if I could get more eyeballs on it, and this user has also confirmed it on their end: https://community.adobe.com/t5/photoshop-ecosystem-bugs/batch-saving-only-pngs-no-longer-embed-color-profiles/idc-p/13992846#M89329 ... View more

Thanks @CShubert. I have just sent it from my Gmail account. I've put BTA-1138 in the email header. I've attached the action as a ZIP file. Please let me know if you do not receive it in the next 30 minutes. Thanks! ... View more

ExifTool won't really work for us. Needs to be somewhat user friendly and just work inside Photoshop as that is what our users are equipped to handle. ... View more

Okay, thanks. Glad you were able to confirm it. Hope you guys can get it fixed again! Please keep us posted! ... View more

Okay, we actually have a workaround action for the resolution, but if you have a solution for embedding the color profile AND the 16bpc data into each batched PNG files, that would suffice. Does Picture Processor do that? ... View more

Thanks for the information on Image Processor Pro. The built-in "Image Processor" won't do PNGs. I tried "Image Processor Pro" and it also seems to not be able to get around the inherent bug, even when I make sure it needs to include the source file's color profile and channel bit depth. I couldn't find a script named "Picture Processor".  I have tried this on both an Intel and a M1 Mac. And yes, the broken save path in the action is not a problem. The action was created on a different machine and so any user who installs the Action set will no longer have the folder path the original user created.  But it makes no difference as long as you check the box for "Override Action 'Save As' Commands" in the Batch menu.  At least, it makes no difference in all of the versions we've used up until 24.2. But I don't think that is the issue. There is something inherent to the code in the new versions which "unsticks" the Embed color profile option after the first file is saved out in the batch.   I just made a new action, just like the one you show in your latest edit to your post, which now includes a legit file path, and it still does not work. You tried the batch on several PSDs at once, correct?  The first saved out PNG from the first PSD does correctly embed the color profile, but each subsequent PNG from each subsequent PSD in the batch is missing a profile when opened. And you do have your preferences set to give you a warning on missing profiles when opening files to check, correct?    ... View more

I've appreciated your quick responses so far, Cory. I'm worried I'm no longer getting through now. This issue has severely hampered our work progress. No Script or Action that we write can overcome this inherent problem in the latest Photoshop builds. Can you please get back to me and let me know if you have or have not received my last email from my Gmail account with the Action you requested. Or possibly give me an update if you have received it and if you have been able to replicate the issue on your end? Thanks. ... View more

I have just checked all versions from 24.0.1 up, and this issue appears for the first time in 24.2. So, 24.1.1 is the last version that works with Batching PNG files to keep the color profile embedded. ... View more

Hi, Cory. Did you receive my second email on Friday, May 26 from my Gmail account? ... View more

Yes, I did, on April 20th. I'll try again from a different email address. There may have been some kind of security filter on that email with attachments. It will be coming to the email address you provided in the next minute. ... View more