Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible?    »the layers are in RGB« So the image is RGB?  ... View more

Put all your photos into a folder and run adobe bridge, make an export preset of the resolution you need and the format you need. The printer doesnt want them under 1mb, he wants them at least 1mb (ideally, not a requirement). Hes trying to get you the best print you can get - so basically you want to give him high resolution images and you can make them all the proper resolution you need with adobe bridge ... View more

@cherylm57325117 what did you actually do to fix it please? @D Fosse included quite a few pointers  it's good to share this, so others can use the solution    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@ametallichick22 Just to be clear on listed "paper types" - if you are using the correct printer driver software you will see actual manufacturer's media names in printer settings under media, not just matte/glossy etc (that’s the Airprint driver) .   BUT although the Airprint driver is to be avoided (I can explain how) that doesn't explain why your Canon printer profiles aren't showing in Photoshop manages Color , are they installed? Have you searched for them in the finder? Don't worry about Adobe RGB, it's not a 'printer profile' and should not be used as such - I don't see it here either.    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@ClaudioCoppari Yeah I've been trying to make that happen for a long time.    If you're unsure whether to trust the softproof you could test at the time by making a duplicate of your file, softproofing the original and converting the duplicate to your destination profile. Then compare their appearance. I suspect it's only happening with sRGB.      I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@BryanPS  A few notes on Jpeg: Jpeg files have compression applied, changing resolution or cropping and re-saving enhances the compression artifacts - this means that Jpeg is only really suitable for final file delivery/transfer - with the Jpeg created only once size and resolution (and any sharpening) have been completed.    So, Jpeg is far from ideal for editing and not OK for archiving or for any file that may need to be resaved, resized or cropped down the line.   Jpeg is the worst possible format if you want to keep high quality - you should always archive a copy of your original, ideally with any adjustment layers intact - if you work with layers. Jpeg compression (at any setting*) really is "lossy”, irreversible, and cumulative, so Jpegs should ONLY be used only for final delivery and only created from the original file format AFTER resizing & cropping to the FINAL size and crop. To explain: any edits to size or crop, or even just re-saving a Jpeg file means further compression, potentially that’s very damaging. The JPEG compression damage is not always immediately apparent, which is perhaps why it's still widely used - however, that compression will soon cause issues if you do further work and save again. That’s when you’ll see a Jpeg with some real issues.   *don’t imagine that selecting maximum quality for your Jpeg is preserving the original data, it’s still compressing a lot which discards information. SO, don’t reuse Jpegs if any resizing or resaving is needed. Always go back to the PSD/ Tiff originals, Jpegs are essentially a 'use once and trash' file type.   I hope this helps   I hope this helps neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. ... View more

Perhaps try a thorough reset of Photoshop preferences? (read this entire text before acting please)   Unexpected behaviour of photoshop may indicate damaged preferences, which are saved when Photoshop closes.. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. When preferences become corrupt, then various issues can occur.   Here’s some info from Adobe about preferences: Learn how to access and modify Photoshop preferences and customise per your frequent workflows https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences   According to Adobe, manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded. More here: https://helpx.adobe.com/photoshop/using/preferences.html#Manually the process: Quit Photoshop. Navigate to Photoshop's Preferences folder. macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings   Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings Open Photoshop.  New preferences files will be created in the original location.   You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences. Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences   And here’s an Adobe Quick Tips link as an aid to overall understanding https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668   Thanks to Digitaldog for this quick and simple method: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences on quit, if Photoshop is running, by going into General Preferences>General>Reset on Quit. This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.        Before you reset your preferences, in case of future issues, I suggest you make a backup copy as Adobe may need one to check problematic preferences.  Quit Photoshop. Go to Photoshop's Preferences folder Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\   [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings   Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS. More on that here:   https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html   In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.   Library will now appear in the list - below the current user's “home” directory. ]   Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.     Note for macOS: Preference preservation is affected by macOS permissions, you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy   If resetting preferences doesn't fix your issue: Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. Is Photopshop still hanging?  Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop.        It may even be time to reinstall Photoshop.   It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. (See above about preserving preferences firstn though! It’s worth preserving them unless they are corrupted.) How and when to use the Creative Cloud Cleaner tool | Advanced steps https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html   Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.   Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.   neil barstow - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@JGiunta Have alook at the Display Pro range from Calibrite, good above entry level kit   I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

Hi @Kevin33990832028h ! Hope you are doing well   I have read your post and in my opinion if you are encountering issues after Photoshop 2025 update then you can try the following methods:   1) Reset Preferences 2) Check GPU Settings 3) Switch back to Photoshop 2024 ... View more

Same Problem here, Macbook Pro with M4 Pro the Eyedropper Tool worked until Version 2024 25.11(ish)   Can only pic Colors inside the Canvas. Screen Recording is allowed and switching settings to Apple Eyedropper doesn´t work either. Rolled back to 2024 and now i am getting every time the suggestion to update to the newer Version, really annoying. All the other Apps (AI, ID, etc..) are working fine with the new Versions. ... View more

@Conrad_C very well put Neil B ... View more

@eugene525 would it be feasible to open image file from Bridge, where you'd have a preview?   I hope this helps neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. ... View more

  after answering, you got me thinking whether I was right - I was - here's some advice I found u sing google: https://www.pcgprint.com/en/blog-file-white-ink-printing/   I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts     I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Miss_Val22 this MIGHT help (recent cellphones are pretty close to each other, to that may. not be your issue) Windows display profile, display profile issues on Windows   Here's something to try It'll only take a few minutes and is good troubleshooting.   At least once a week on this forum we read about this, or very similar issues of appearance differing between colour managed applications. Of course you must not expect accurate colour with programs such as early versions of Windows "Photos”*, because in those early versions colour management is not implemented, so, such programs are incapable of providing accurate image display. *Windows "Photos” does do colour management now and has for a while, but beware early versions and other apps that are non colour management compliant.   Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for automatically installing useless (corrupted) monitor display profiles. I CAN happen with Macs but with far less likelihood, it seems.]   The issue can affect different application programs in different ways, some not at all, some very badly.   The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".   Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather than causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, please don’t change your Photoshop ‘color settings’ to try fix it.   To find out if the monitor display profile is the issue, I recommend you to try temporarily setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to “sRGB IEC61966-2.1”. (If you have a wide gamut monitor display (check the spec online) it’s better to try ‘AdobeRGB1998” here instead as it more closely approximates the display characteristics).   Click ‘Start’, type color in the search box, then click Color Management.   [or Press the Windows key + R, type colorcpl in the box and press Enter]   In the Devices tab, ensure that your monitor is selected in the Device field.     You can click to ADD to add “sRGB IEC61966-2.1” (or AdobeRGB1998) if not already listed there. Again - IF you have a wide gamut display I suggest trying “AdobeRGB1998”   Once it’s selected, be sure to check “Use my settings for this device” up top. And click on “set as Default Profile - bottom right   Screenshot of Color Management Control Panel   Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.   Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but no display perfectly matches either, so a custom calibration is a superior approach.   If this change to the Monitor Display profile temporarily fixes the appearance issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like the i1display pro, which will create and install its own custom monitor profile. The software should install its profile correctly so there should be no need to manually set the control panel once you are doing this right.   I hope this helps neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. ... View more

JKA@4153 Its been an age, but a. replyu popped up and I wanted to mention that creating this kind of 'faux CMYK profile' in Photoshop is not a good idea at all, you ideally need to work with a vendor who uses proper ICC CMYK profiles to characterise the printing process. The "custom CMYK" process you'd have to use is a holdover from Photoshop v4 back in the late 1990's as far as I know.    Long Long ago digitaldog (Andrew Rodney) wrote:  "So this Custom CMYK mode - - -  - - don't use it, its buggy, the ink models are ancient and the SWOP definitions there have no basis in reality on the U.S. Web Coated (SWOP) v2 profile which is based on TR001 SWOP.  This is usually the lame recommendations of shops that don't have a clue about using modern ICC color management to define a print process. Beware. You need an ICC profile that defines either the press or better, contract proofing device used for the job."     I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@orangecolastar please go here and download the Adobe RGB testimage: https://www.colourmanagement.net/downloads_listing/ open it in Photoshop   Now open this link on your iPhone  https://tinyurl.com/mobiletestimage-jpg are they close in appearance ?   I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Nikki_kidsart Your screeenshot looks like Apple's default printer driver - not Epson's driver - please read on:   Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in (default) Gimp Print / Gutenprint based printer drivers. Best avoided.  It can print quite differently from the manufacturer's own driver software.    Does the print driver look different? some options have changed? Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss?    You'll be aware, I'm sure, that the selected media name in the driver must match the selection made when printing ICC profiling patches, (so the ICC profile and media type selection are linked) . BUT is the media name selected previously actually there in the list? IF the media names listed differ (and have been simplified) then you are perhaps inadvertently using Apple’s default Gimp/ Gutenprint driver rather than Epson’s own. It's not just a matter of installing Epson driver software, you have to select it too. I do know it's very important to use Epson's own driver software. I tripped over this myself on a client site, the driver looked different and I put it down to an OSX update imposed style - took a while to work that one out.   Here's an example of what I'd expect to see in an Epson driver for media name options:     Can you access print settings in an application other than Photoshop, try Preview? If not, a thorough purge may be in order, perhaps install drivers (downloaded from Epson) again:    1. Delete all instances of Epson printers from  System Settings (or System Preferences depending on Mac OS version) / Printers & Scanners -or- System Preferences>Print & Fax, whichever you have. 2. Then go to /Library/Printers and trash the whole Epson folder. 3. Delete the Epson LFP Remote Panel (IF you are using that utility). 4. Then go to Epson online and download the printer drivers yourself. Do not let the Mac install the printer driver for you.   There’s one more tripwire - in System Settings (or System Preferences depending on Mac OS version) / Printers  - - - , when adding the connected printer [i.e. click the padlock, enter your password and click the “+” button]   - watch out for the “Use" selection - I recommend you do not select "Airprint" there under "use", but, rather, manually set "use” to the printer name, which will then call on the manufacturer’s own software rather than the default Apple driver (that’s based on Gimp Print / Gutenprint, which misses out some printing options such as specific manufacturers media names).    I hope this helps neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.       ... View more

Also, please note: I saved a Workspace with Pantone Connect, and I found that if you change Photoshop back to NOT open with Rosetta, Pantone Connect disappears from that Workspace. So there is apparently no way around using Rosetta, if you want to use Pantone Connect. ... View more

Change Program setting: from "Gsync Compatible" to "Fixed Refresh rate" in Nvidia Control Panel worked for me! ... View more

Thank you so much! I had this deactivated with my last windows install but didn't change it back in my latest system.   It really became a habbit scrolling past all those Adobe employee and evangelist comments to find that one user who is actually concerned with helping people. Cheers, friend. ... View more

thnk you! ... View more

Here is some general info on printing problems, https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html if that doesn’t help - Perhaps try resetting Photoshop preferences? Resetting restores Photoshop's internal preferences which are saved when Photoshop closes. If they become corrupt then various issues can occur. Here's some info on how to do that: https://t.co/ulJI7cGn1G https://helpx.adobe.com/photoshop/using/preferences.html You may want to backup your settings beforehand:  https://t.co/4dX7gkr36D https://helpx.adobe.com/in/photoshop/using/preset-migration.html It may even be time to reinstall Photoshop. Use the Adobe CC cleaner tool to remove all traces first. Uninstall photoshop BUT make sure to choose the option “Yes, remove app preference”.   Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”. https://forums.adobe.com/thread/2405286   I hope this helps neil barstow, colourmanagement net :: adobe forum volunteer google me "neil barstow colourmanagement" for lots of free articles on colour management ... View more

Does anyone know of a Print on Demand service like Printify that has better color management and knowledge of these different color profiles? Thanks. ... View more

Hi, I was wondering did you ever find out what the problem was, having the same issue and it's driving me mad ... View more

Please set the Status Bar to »Document Profile« and post meaningful screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible. ... View more

@maria luciaz45607176 "I did it!!!!! I'm so excited, I finally did it.  So for anyone if anyone ever goes through this same issue, it turns out, the correct location to put the color profile is actually: - /Library/Application Support/Adobe/Color/Profiles/Recommended"   if you want a profile to appear near the top of the list in Adobethen recommended is the right folder, however any profile from - /Library/Application Support/Adobe/Color/Profiles should also appear in Adobe application lists  there are other locations too, please see where are my profiles   I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Bob Ulius maybe your quest should be to get this info out of Microsoft and pass it on here so we'll all know what they had in mind?    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Shawna25813903azbe AFAIK, you'll need a postcript compatible printer and the driver will come with it. But I'm not sure that will give you want you want? (i.e. it will give a 4 colour print)    You can just view the 4 individual channels of CMYK in Photoshop to assess them, please explain why you want to do this and maybe we can help more.   Are you wanting to print the C, M, Y and K channels separately? 4 individual prints?  I'd imagine you could just isolate the CMYK channels and print them individually on any printer, no matter the driver.    Be aware also that it's vital to use the correct CMYK ICC profile when separating RGB to CMYK - that is the profile that actually describes the device and media to be used for printing the job.    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts  ... View more

@Julian227 The right way to obtain an accurate monitor profile is to use an onscreen sensor and software to make a calibration and profile for your own system. There are various options from Calibrite for this.    I hope this helps neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more

@Alex-print you’ve had some great tips from @davescm - I'll add that it's important to check the incoming file has an embedded ICC colour profile, the image colour space makes a lot of difference to its appearance.  Do you get a warning [about a missing ICC profile] when opening the file? Please post (inline) a screenshot of JUST your Photoshop Color Settings control panel.    I see in the screenshot you posted that did not check to embed the ICC profile, that is important.  The RIP should read the document ICC profile and convert to the printer's ICC profile.    Let's get started by knowing more about the incoming image file - post the screenshot I asked for above You can learn more about ICC profiles here.     I hope this helps neil barstow - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colour management online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts   ... View more