Thank you for the reply. There may not be any settings to easily turn this off but the functionality must be happening via executable files buried somewhere in the OS. I’m hoping someone has an understanding of these files so I can delete them all. ... View more

FYI to anyone else dealing with this problem - the solution turns out to have been a preference setting for "Spring-loaded Tool Shortcuts". De-selecting this preference restores proper functionality.  ... View more

Thank you for your reply, my original post describes the problem: When I launch PhotoShop, the first thing I always do is hit the Tab key to hide pallets. I’ve done this for at least a decade but it no longer works. It’s worth pointing out that I stopped updating my apps in 2017 and only recently began doing updates again, so this may not be a recent problem. I’ve been unable to identify what is wrong but I’ve learned it is not exclusive to the Tab key. Any single key such a “m” for marque, “b” for brush, “v” for selection and so on. They all refuse to work when the app is first launched. ============== I did have "spring-loaded shortcuts" active and turning it off seems to solve the problem. It appears to be a combination of these two setting which is causing the problem.  I had incorrectly assumed "spring loaded tools" was the feature which offers additional tools, sush as, click and hold the brush to reach the pencil tool. But I googled the subject and discovered spring loaded is something different that I have no use for. I will keep it turned off and would like to suggest this feature be off by default. Doing so would have saved me a year of frustration.  ... View more

I encountered a bug where deselecting “Auto show the Home Screen” in preferences will prevent keyboard shortcuts for tools from working. I’m using the latest PhotoShop 24.1.1 but I know this has existed in 2022 version. It may go back further since I recently jumped from CC 2017 where it worked correctly to CC 2022. I’m using a 16 inch MacBook Pro M1 max and running Mac OS Ventura although I was running Mac OS Monterey with CC 2022 where the problem also existed. ... View more

Thank you for the advice. I did as you said and the program worked as expected. The problem returned as soon as I changed settings to how I use them. I went through the settings one at a time and identified the problem as “Auto show the Home Screen”. I have no use for the Home Screen on any app and always turn it off. PhotoShop seems to be the only program where these is causing functionality problems. How can I notify adobe about this bug so they can fix it? ... View more

When I launch PhotoShop, the first thing I always do is hit the Tab key to hide pallets. I’ve done this for at least a decade but it no longer works. It’s worth pointing out that I stopped updating my apps in 2017 and only recently began doing updates again, so this may not be a recent problem.   I’ve been unable to identify what is wrong but I’ve learned it is not exclusive to the Tab key. Any single key such a “m” for marque, “b” for brush, “v” for selection and so on. They all refuse to work when the app is first launched.   Please help me identify what has gone wrong and how I can fix it. I appreciate any suggestions you may have. Thank you. ... View more

Thank you for your reply. I did search the forum but failed to find anything which matched my experience. Perhaps my search terms should have been different.   I have no idea what Topaz is but comparing it to apple system preferences is apples to oranges. I never have a need to open multiple system prefs but often need to compare multiple photo collections.   I’m not trying to be funny by adding to an everyday ask, this was a shock to me and a huge impact on my ability to do work. If everyone is asking this, there should be a notice at the top of the forum to head off these questions. In all caps “v13 IS SCREWED UP - PLEASE READ”.   I appreciate your explanation of new workflows but I can not take this huge hit to daily productivity. Is there a way I can return to the previous version? I have zero interest in trying to deal with the problems of this version. Thank you. ... View more

Thank you Amal for the suggestion. I did not have that preference selected. I did have checked "open cross-document links in the same window" under Documents. I selected the option you recommended and tried it with the other preference both on and off. It continues to exit full-screen mode every time I open a linked document.   Might there be another preference setting that impacts this? I also wonder if this is a problem with my new laptop (apple 16 inch M1-max) and not acrobat. Thanks again and I appreciate any additional advice you may have. ... View more

Thank you for the suggestions. Reinstall did not help, it continued to crash frequently.   BUT, the recent update to version 17.1 may have fixed it. I've been working for two days without a single crash.   I'm disappointed how this seems to indicate adobe was aware of the problem but failed to share that info. It would have saved me tremendous effort and frustration if they had simply said "we know there is a problem and we're working on it". ... View more

Same problem here. Brand new M1 macbook pro with a clean install of CC ( I did not use migration assistant). Everything is all new yet it's been crashing often. I was blaming it on Monterey being buggy and expected 12.1 to solve the problem but it has not. InDesign crashes at least once per hour and when doing simple chores on simple documents. Most times it's just the spinning beach ball causing me to force quit after 5 or 10 minutes. Other times it is a full crash where its just suddenly gone.  ... View more

Thanks again. These made no difference. Attributes had no effect and GPU/CPU looked identical. I do believe I've found a workaround. I reduced the text 50% to where the problem did not exist. I converted to outline AND used expand appearence. Then enlarged 200% and it was find. It did not work without also using expand appearence. But at least I now have a file I can send to the printer. Thank you. ... View more

Thanks for the reply.  Yes, the problem continues in the pdf. I don't know how to tell if it is CPU or GPU. Do I find that in apple's system preferences or in adobe illustrator preferences? ... View more

That was it, thank you! ... View more