Jan Thyer
Explorer
Jan Thyer
Explorer
Activity
‎Mar 19, 2023
12:51 PM
Yes, that "fix" works if you need rulers, which I do, but now I have to use a seven-year-old version of Photoshop without all of the updates since 2016.
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‎Mar 10, 2023
04:23 PM
Thanks, the "Edit>Prefs>Tech Preview/Deactivate native canvas/Use older node of GPU 2016" solution worked for me but now I can't take advantage of all of the other good features of the newer version of Photoshop that I am paying for! Having the rulers go missing is completely unacceptable and now I am living in 2016, not 2023 vis-a-vis my Adobe Photoshop product.
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‎Dec 15, 2016
02:30 PM
yes, it did -- but oddly, though I have "Show hidden files" selected in the View menu, the file in which I ultimately found the AIPrefs file was "grayed out" as though it were unavailable to me. I was able to open it, despite the grayed out quality.
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‎Dec 15, 2016
11:46 AM
So Windows 10 updated last night (12/14/16) and this is no longer the path to the AIPrefs file and I could not find it using search. Anybody out there know the answer to this vexing situation?
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‎Dec 08, 2016
01:57 PM
C drive->Users->[my user name]->Roaming->en-US
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‎Dec 08, 2016
01:55 PM
I found it. Not where I was directed to but I solved the problem.
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‎Dec 08, 2016
01:22 PM
I am using Illustrator CS5.5 on my Windows 10 machine. After I upgraded to Win10, everything was working fine for months -- until the Stroke window changed into the Artboard window and I was unable to access the Stroke palette. So I assumed I needed to trash my preferences file but when I went to the path I was told to go to by someone or other online -- NOT Adobe, where I could NOT find any helpful answers -- to find it, it was not there. I tried the "hold down CTRL ALT SHIFT while launching Illustrator" trick but that didn't work.
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