Years after users complained, these pop up windows are here to stay. They won't go away after being dismissed many times. They always pop back up again with different things users can learn more--stopping users from working on projects, disrupting workflows, and increasing blood pressure.  Way to go Adobe.  😞 ... View more

Hello, we have just downgraded to version 26.1.0 and everything is working again. Since we edit a lot of images in the CMYK workflow, this was the quickest and easiest method. However, it overwrites the latest version 26.3 ... View more

Hello, we have just downgraded to version 26.1.0 and everything is working again. Since we edit a lot of images in the CMYK workflow, this was the quickest and easiest method. However, it overwrites the latest version 26.3 ... View more

Years after users complained, these pop up windows are here to stay. They won't go away after being dismissed many times. They always pop back up again with different things users can learn more--stopping users from working on projects, disrupting workflows, and increasing blood pressure.  Way to go Adobe.  😞 ... View more

wanted to add an Information. German Keyboard. MacOS. I can use the "Brush Toggle Erase"-shortcut. But only when asigning it to any other key than "<". The "<"-key, is assigned to "first brush". When I unassign the "first brush" in the KBSC, it is still assigned. Even when i assign any other key for "first brush", it is still assigned to the "<"-key.  When assigning the "Brush Toggle Erase" to the "<"-key, u can erase with your brush, but when letting go of the "<"-key, it goes to first brush. Always.  A pitty, because the "<"-key is right, where you have your left hand when painting in PS. But this key is hardcoded to "first brush". But still a big upgrade to be able to erase with your brush ... View more

@SinCr0w If unplugging your tablet resolves the issue, it could be a conflict with that tablet's drivers and updates with PS and the OS.  Unfortunately PS doesn't officially support XPen.  You might try using WinTab and see if that works (assuming your on a Win machine): https://helpx.adobe.com/photoshop/kb/enable-optional-extensions-photoshop-cc.html#turn_off_system_stylus   ... View more

The solutiuon stopped working for me under Monterey, as well. ... View more

Jaris,   What operating system are you using?   Are you using the photoshop beta? ... View more

GPU stops the crash: that's fix one. Gray is a different issue. Try the "Deactivate Native Canvas" options in preferences, and restart: is the grey gone?  On Windows, In Windows display settings > Windows HD color, make sure that HDR is not on! ... View more

I have decided, due to my upcoming work, not to do any more tests and trips on updates at the moment. MacOS 13 itself had problems on my Mac Pro. It often told me it couldn't open files and then crashed photoshop.... https://discussions.apple.com/thread/254482603?login=true it is probably as apple itself writes to ventura: That Ventura is optimized for apple silicon. And the rest has just bad luck. Anyway, I'm now back on Monterey, all files I can open and the for me stable version 23 of Photoshop is great. I will not update anything more for now, because you always run the risk of interrupting your complete workflow so much that it takes away the joy of having new features. Then rather what just works. ... View more

Perhaps try resetting Photoshop preferences? (read this entire post before acting please) Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur.   Here’s some info on how to do that: https://helpx.adobe.com/photoshop/using/preferences.html Manually removing preferences files is the most complete method for restoring Photoshop to its default state:  https://helpx.adobe.com/photoshop/using/preferences.html#Manually   Note re macOS: The user Library folder is hidden by default. To access files in the hidden user Library folder, see here for how to access hidden user library files. https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html   Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences   Learn how to access and modify Photoshop preferences and customize per your frequent workflows https://helpx.adobe.com/photoshop/using/preferences.html   And here’s an earlier forum discussion as an aid to understanding https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668   You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences. Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences     Before you reset your preferences in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references.  Quit Photoshop. Go to Photoshop's Preferences folder Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\   [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings   Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.   https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html   In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.   Library will now appear in the list - below the current user's “home” directory. ]   Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.     Note for those on macOS: Preference preservation is affected by macOS permissions, you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy       It may even be time to reinstall Photoshop.   It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. (See above about preserving preferences though! Its worth preserving them unless they are corrupted.)   https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.   Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.   I hope this helps neil barstow, colourmanagement net :: adobe forum volunteer google me "neil barstow colourmanagement" for lots of free articles on colour management ... View more

This is an Apple issue sadly, and suggesting we turn our paltry GPU support off is not a good solution. My fix? Switch to Windows machines = less finicky GPU support. Period. ... View more

This still not fixed in 23.2.1 ... View more

  @Jamison22870287fjxb wrote: Why are my 3D options not working? I have all the necessary hardware and software setting   Hi Jamison, This is being driven by changes in macOS and Windows OS, as explained in this Help page from Adobe: https://helpx.adobe.com/photoshop/kb/3d-faq.html#using-latest-and-discontinued-features   "For a short time, a Technology Preview preference can be used to emulate the last known working state for 3D features. Go to Photoshop > Preferences > Technology Previews and check the box “Deactivate Native Canvas”, and restart Photoshop. Note that this operating mode is increasingly unreliable in modern operating systems, and we recommend using Photoshop version 22.2 (from February 2021) if you need more stable performance with Photoshop’s 3D features. "   Jane         ... View more

I absolutely hear what you're saying, and I agree. This shouldn't be a problem.   I'm merely pointing out that since it still is, it can't be as simple as we think. Adobe are fully aware of it and have been for a long time, and their engineers are not stupid. If it was easily fixable, they'd have done it long ago.   It wouldn't be the first time that Photoshop required special operating system support that most other applications didn't (4K anyone?) ... View more

Moderator please change the label of this thread to macOS (and delete my post). ... View more

OMG OMG. This has been fixed!!!! I can't say what version it was addressed in but can confirm that in version 22.4.3 on MacOS when the PS prompt says its going to save over the file, it does in fact save over the file and does NOT make a copy version. Almost made it to the two year mark with out being fixed but HOPEFULLY this bug never comes back (seeing as how Monterey is just around the corner) ... View more

Nice to see Adobe is taking this so seriously! ... View more

yep! That seems to have fixed it. 😄   ... View more

Well, in the latest update Photoshop points out that the 3D functions do not work. Thanks, not what I expected but a clear statement. At least I can send an official message to the customer. 3D is dead. ... View more

This is an Apple issue sadly, and suggesting we turn our paltry GPU support off is not a good solution. My fix? Switch to Windows machines = less finicky GPU support. Period. ... View more

My experience as well. Windows 10. ... View more

Still freezing. Macbook Pro 2019, Catalina, latest updates.  ... View more

I have the Mac Pro 2019 and had some crashes too, not sure if it was this very same issue but it often crashed after 1000 seconds of use. Been using it updated for 2 days now and all running smoothly. Thanks! ... View more

We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue.   This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates   To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop.  More detailed instructions for updating   Let us know how it goes. Thanks, Akash ... View more

I couldn't even open Photoshop 21.1.2 on Catalina. The second it opened, it would crash. Over and over and over again. I down-graded Photoshop to 20.0.9 and so far no issues. Pretty annoying though - wasted two hours of my day! Adobe should pay me... my rate is $350/hr! ... View more

Sound like my problem. But i'm using the pathtool for an hour. Good that I'm not alone with it, bad that there doesn't seem to be a real solution for weeks unless you go back a few versions (PS2019). So it's more the program itself than the operating system. I have also worked with competing products (Pix... & Aff...) and both of them are not frozen. But no agency standard yet.   Here are my reports on it from an "f...." expensive Mac Pro from work. On a clean install... just to make sure 🙂 So there are no damaged prefs or so. (I erase my hole workstation... just because of photoshop2020) https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-2-freezing-on-catalina-10-15-4-on-macpro2019 https://community.adobe.com/t5/photoshop/photoshop-21-1-2-freezing-on-catalina-10-15-4-system-freezing/m-p/11103362?page=1#M327997   ... View more

Thanks for your reply DERJUNG. I appreciate it. I only understood the first half of what you wrote though 🙂 I’m not into technical stuff, unfortunately… You mean you believe OS 10.5.5 will probably be ok for Photoshop 21.1.2 ? ... View more

This issue seems to be back. Anyone else having the same experience? ... View more