DianaClaireBurns
Community Beginner
DianaClaireBurns
Community Beginner
Activity
Sep 20, 2015
04:18 PM
Thanks for responding so quickly! Unfortunately, your solution did not work for me because I couldn't find that file. On another site, I found this solution which did work. I looked at so many forums and sites that I can't recall where I got this solution, so I can't take credit for it, nor can I give credit to the person who posted this. Close out all Applications Navigate to: C:\Program Files X (86)\Common Files\Adobe\Adobe PCD\ Rename the “cache” directory to “cache-backup” (or anything else not “cache”) Start Photoshop CS6 Click on “License This Software“ I signed in again with my same account Photoshop and all my other CS6 applications worked!
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Sep 20, 2015
03:23 PM
2 Upvotes
I have a perpetual licensed CS6 Premium Web. I can no longer access anything except the Bridge where I can see files, but can't open them. When I try to launch any other CS6 applications, a popup window for the Creative Cloud takes over. When I decline to activate, it shuts down and I still can't launch my licensed version on my computer. Something has taken it over. I never Creative Cloud on my computer. I never will want to use Creative Cloud. Are you saying that I need to reinstall CS6 - really? I have been using it for years with many updates and customizations. To reinstall it would be a MAJOR setback. How did this happen? I've looked through all the forums but I can't find a solution that fixes the problem. Diana Burns
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