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Account fix from mod, please?

Adobe Community Professional ,
Feb 07, 2011 Feb 07, 2011

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My account developed "forums cancer" with the familiar random six-character tumor appended to my name.

I tried the following, as Joel Cherney (not as "Joel Cherney-TUMOR"):

The reason for this problem is currently unknown. In order to fix this, try the following steps:

  1. Log out from the forums completely.
  2. Log back in to the forums, but don't select "Remember me".
  3. Log out from the forums completely.
  4. Log back in to the forums the way you usually do.

Should I try again with my tumor-ized name ("Joel Cherney-u2HtWO") or is this something that only a moderator can fix?

I actually use the things-I've-posted-before list sometimes...

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Adobe Employee ,
Feb 07, 2011 Feb 07, 2011

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It sometimes fixes itself. But I've gone in and updated your account. You might have to sign out and back into forums to see it working again.

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Adobe Community Professional ,
Feb 07, 2011 Feb 07, 2011

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1000x thanks! It's entirely fixed.

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LEGEND ,
Feb 09, 2011 Feb 09, 2011

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Same request here.

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Adobe Employee ,
Feb 09, 2011 Feb 09, 2011

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Try it now

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LEGEND ,
Feb 09, 2011 Feb 09, 2011

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It now works. Thanks for the correction.

I have the feeling that this problem happens more on the Premiere Pro fora than for instance in the DW forum.

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Mentor ,
Feb 09, 2011 Feb 09, 2011

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This problem is an equal Opportunity bug.  it affects all forums.

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LEGEND ,
Feb 09, 2011 Feb 09, 2011

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As well as all forum participants. Even the mods!


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New Here ,
Feb 09, 2011 Feb 09, 2011

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I have not got a clue what this is all about. Some thing about a virus. I do not know what this email is trying to tell me. I am completely lost off. Mr A Cotton

Date: Wed, 9 Feb 2011 10:54:12 -0700

From: forums@adobe.com

To: a.cotton@live.co.uk

Subject: Account fix from mod, please?

Try it now

>

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Adobe Employee ,
Feb 09, 2011 Feb 09, 2011

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You either subscribed to this message thread in the Adobe Forums, or you subscribed to receive email notifications from someone who has posted in this thread.

To stop the email notifications you need to change your forum email subscriptions.

For help with Adobe Forum subscriptions please visit http://kb2.adobe.com/cps/522/cpsid_52211.html

Thanks!

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LEGEND ,
Feb 10, 2011 Feb 10, 2011

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Mr Cotton,

Take a look at this ARTICLE for tips on how to adjust e-mail notifications. There are several possibilities and they are different. Check out each, to set things up, just as you want.

Good luck,

Hunt

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Adobe Community Professional ,
Feb 17, 2011 Feb 17, 2011

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My account is broken once again. I've tried many variations on logging out, clearing cookies, et cetera, to no avail.

Am I causing this somehow? Can I prevent my forums cancer from reocurring by switching browsers or permanently blocking or allowing cookies or ???

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Adobe Employee ,
Feb 18, 2011 Feb 18, 2011

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Try it now.

I don't think it has anything to do with you, or any settings or browser issue.

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New Here ,
Feb 18, 2011 Feb 18, 2011

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I have not got a clue what this is about. I have looked at the action`s box on the right, but their is not any thing that says "Stop Email Notifications Link.

Date: Fri, 18 Feb 2011 10:37:59 -0700

From: forums@adobe.com

To: a.cotton@live.co.uk

Subject: Account fix from mod, please?

Try it now.

I don't think it has anything to do with you, or any settings or browser issue.

>

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Adobe Community Professional ,
Feb 18, 2011 Feb 18, 2011

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LEGEND ,
Feb 21, 2011 Feb 21, 2011

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Did you look at the article that I linked to?

It shows the locations, in pictures. There should not be an issue.

Good luck,

Hunt

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Adobe Employee ,
Feb 22, 2011 Feb 22, 2011

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We deleted his subscriptions

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LEGEND ,
Feb 22, 2011 Feb 22, 2011

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LATEST

Thank you,

Hunt

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