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It is extremely difficult to follow threads in the Adobe forums which uses the Jive Clearspace software, according to the links at the bottom of every forum page.....
If you dare read a thread and want to return to the list of subjects -- you are instead returned to the first page. And that's not the only problem!
I never saw such an inconvenent forum software, quite frankly and am thinking that maybe Adobe has not set it up correctly.
The way it is set up on the Adobe Forums gets in the way having useful discussions -- you don't dare go to page 10, let's say, and when you try to return to the page you were on -- end up on page 1 again.
There is open source forum software that is far better than the Forum software as implimented on the Adobe Forums -- and I do not mean to insult Open Source
Here is my post on the adobe forum http://forums.adobe.com/thread/658911?tstart=0 -- and some responses.
Please review the thread on the Adobe forum and if it is configured incorrectly PLEASE fix it. Or dump Jive.
Regards
Rowby
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Harbs. wrote:
You guys do know that by hitting return twice when you start typing prevents the extra line returns. Right?
I for one, would very much appeciate if all you guys would just do that (like I do)...
(Yes, it is an annoying bug, and I assume it will eventually get fixed.)
Harbs
Actually its 3 times in succession followed by three back spaces or deletes.
But who's counting
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Hah, "misconfigured".... yeah, sure... if that's what we're calling it now...
(Sorry, it's just this crummy!)
There are STILL many, MANY bugs in this garbage and obviously they're not getting "fixed" at any time in the near future. What a shame.
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It appears most MAJOR Software Company Forums are bad.
I have to deal with Mactopia Fourms for MS Office Mac problems.
I had to install the extension NoSquint for SeaMonkey and FireFox. The font was so small you need a Telescope to read. then at at least once a day you get a an error message Data Cache is empty which resolves itsself in 3-4 hours. Then you have your replies to post show up above the item your replying.
I've about decided that major software companies that have enough money to walt to the moon and Back, would just as soon no be bothered. As long as those greenbacks grease their palms that all they are interested in.
If your going to have a web forum it should:
Work right.
If there is a problem it should be fixed within hours or days, not weeks, months or years.
if there are updates to it they need to be updated as soon as the updates are out and tested. not o a preset schedule of every 6 , 9, 12 months.
The version run should be the most current version the Forum software company Makes. Not one that is 5-10 versions behind.
If your going to support your customers support them right otherwise you'll drive them away.
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PjonesCET wrote:
It appears most MAJOR Software Company Forums are bad.
You know, I think I generally do agree with that. I also think that most major software companies themselves are bad.
Some Microsoft forums were a joke last time I was there, didn't even work in half the browsers I tried... (nice!) sad when even Jiveware manages to limp it's way to a mediocre subsistent existence.
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This is beginning to sound to me like a case of "mal de muchos, consuelo de tontos" (very loose translation: misfortune of many, consolation for fools).
Sorry, couldn' resist .
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On the other hand: geteiltes Leid ist halbes Leid (the misfortune of many is
only half a misfortune)...
2010/6/15 Claudio González <forums@adobe.com>
This is beginning to sound to me like a case of "mal de muchos, consuelo de
tontos" (very loose translation: +misfortune of many, consolation for
fools+).
>
>
Sorry, couldn' resist .
>
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Claudio González wrote:
misfortune of many, consolation for fools
I take that to mean, Jive's still @#$%. Or something like that.
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Ansury wrote:
Claudio González wrote:
misfortune of many, consolation for fools
I take that to mean, Jive's still @#$%. Or something like that.
Well, if my car is stolen, knowing that XXX cars are stolen every day is not going to make me any happier, or think that car stealing is more acceptable...
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Oh that's much better than what I said Claudio. It's too bad, I'm not sure some of these corporations realize this...