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Is anybody aware that Jive is saving any profile changes for the past 72 hours?
I tried to upload a new avatar and make some changes to my profile but It managed to do something but not everything.
For example, my screen Name is not changing at all. I must have done about 20 times but no luck there.
My new avatar and new photo has changed but I can't make changes to my business address. For example, how can I select this drop down menu:
It is the State/Province I am trying to select so that my changes can be accepted but I can't.
I am based in the UK so this might be the "problem" but why? We ruled the world once .
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I meant to say:
Is anybody aware that Jive is NOT saving any profile changes for the past 72 hours?
The word NOT was omitted from the original Q.
Thanks.
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Make sure to log off completely, then log on from adobe.co.uk It worked for me (but using a different Adobe locale)
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That doesn't look like a Forum/Jive page. What is the URL? The forums don't have fields for your phone number or address.
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Tried again from a different machine and I still can't select State/Province and so I can't save anything because you can't move unless this field is selected.
What is the solution? I attach a picture of the window:
@adobe-Admin, The URL is here:
<https://www.adobe.com/account/account-information.html#mypersonalprofile>
I hope this can be resolved soon.
Thanks.
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Thanks. That is not part of forums, but is for your Adobe ID at Adobe.com. I don’t have any access to your personal info there. You will need to contact your local Adobe Customer Service folks for help there.
http://www.adobe.com/support/
Thanks!
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OK thanks. Will contact them tomorrow. Kind regards,