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Adobe refuses to sell their products!!! We have to just RENT them now???

New Here ,
May 10, 2013 May 10, 2013

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Why won't Adobe sell it's products any longer? If I pay Adobe the monthly subscription for 12 months and then have a poor couple of months financially and need to cut costs, then I loose all rights to use Adobe products installed. Or if I pay you this monthly fee, and Adobe has financial issues, ie the GFC, and it goes bankrupt and closes down, then bad luck all the thousands of Adobe subscribes, you no longer have a product to use. This makes about as much sense as a kick in the head. What happened to looking after your valued customers that have purchased your products from the early days when Adobe actually valued it's clients? Sure give us the option of a monthly subscription, but some don't want to rent your product. We would actually prefer to buy them and own it. Some of us give their older versions of photoshop to our kids to learn and hey maybe one day when they leave school and work in the creative world because of that old version of photoshop dad gave them, end up buying the latest version of adobe CS for themselves. But if I rent it, well bad luck, only I can use it on my computer (One user at a time) and too bad everyone else in my household. Mmm, to say I'm disappointed with Adobe would be an understatement. More like disgusted. So much for loyalty and valued clients. If Adobe refuses to sell me their products well I guese I'll just have to look for an alternative, or keep using my older versions which I purchased and own. Good bye Adobe, Whenever you are ready to start selling me your products, I'll start listening again.

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Mentor ,
May 17, 2013 May 17, 2013

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Now we are reduced down to correct someone's mistyping. Glad you type perfectly. I'm human not a robot I make mistakes.

Noel Carboni wrote:

http://grammarist.com/usage/make-do-make-due/

-Noel

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LEGEND ,
May 17, 2013 May 17, 2013

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I'm just trying to be helpful, Phillip.  If it were a single typo I'd have left it alone.  Irregardless , I sincerely hope someone will be nice enough to let me know when I make a mistake over and over.

And I *do* make mistakes.  Why just yesterday I thought I had been wrong about something, but it turns out I was mistaken. 

Adobe has turned up everyone's heat lately - let's all try to take a deep breath and let it roll off...

-Noel

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Mentor ,
May 17, 2013 May 17, 2013

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I would hope if I made a mistake in spelling/usuage people would just look over it.  If they read in context they would know what is meant anyway.  Though I do try to use the spell checker. To this day despite it being taught in 9th grade English the differences I still have trouble determining effect and affect and often use the opposite spelling in a sentence.  (Laugh you wish)

I went through a Period being bullying when I grew up from fellow students to teachers through out my secondary education. And when I got on the Internet back in the days of 300 baud modems and WhiteKnight /RedRyder on bulletin boards I received a lot because I am a Mac user. Even today I detect a tone every once of of sneering because I use a Mac. My way of thinking you use what ever computer/Software that works for you. If a Mac Fine, if a PC Fine. That's one reason why I was against combining PC and Mac Users in the Forums.

Correcting someone's spelling or grammar is a form of bullying or at least disrespect for that person.

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LEGEND ,
May 17, 2013 May 17, 2013

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Phillip Jones wrote:


Correcting someone's spelling or grammar is a form of bullying or at least disrespect for that person.

I'll try to keep it in mind that a sincere attempt to help someone improve their communications skills could be misconstrued as bullying.  Thank you for that insight, Phillip.

-Noel

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Enthusiast ,
May 17, 2013 May 17, 2013

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No worries Noel.  But while you're at it...

Irregardless is not a word.  It's the equivalent of "guesstimate".  I think you meant to say "regardless" (see, 2 can play at this game!)

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LEGEND ,
May 17, 2013 May 17, 2013

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Yes, thanks, an attempt to keep this conversation light is why I used that (non) word and put a smiley next to it.  But I do make a lot of unintentional errors too - I'll be the first to admit that.  I'm only human, born to make mistakes...

-Noel

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Mentor ,
May 17, 2013 May 17, 2013

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Usually irregardless is used as replacement for phrases "whether or not" or "neither here, nor there" or "one way or the other".

Even I knew that irregardless wasn't a word but I was not about to do any correction. I knew the meaning based on his usage so it didn't bother me one way or another.

I use the word ain't which technically isn't a word but is an very old contraction for "am not". I but I use it All people of all cultures use colloquialisms (think I have spelling correct even though spell checker doesn't say) that Websters Dictionary doesn't recognize them as words but are common usage in specific areas.

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Adobe Community Professional ,
May 17, 2013 May 17, 2013

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There is that $10 /month  offer for Photoshop for a year (CS3 and above licenses) until it goes to $20/month, providing you only want Photoshop. Offer ends in July and you can quit any time. You can have Photoshop Extended on a Mac and PC without maintaining two licenses, and as a bonus,in any language Adobe supports.

It might be a good fit for some.

In the meantime Adobe may offer a workable compromise. Who knows?

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Mentor ,
May 18, 2013 May 18, 2013

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Do they have one for DreamWeaver?

Of all the webpremium package I currently have

I use  DreamWeaver, Photoshop, and FireWorks the most the rest of the  package I've only use once or twice just to see what they could do. And Ididn't even install Contribute. Because I use Interarchy to upload and and downlaod files to my website. I tried Indesignand could not make heads nor tails of it It just opened to a Blank screen

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Mentor ,
May 17, 2013 May 17, 2013

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They would have two options: Subscriptions  and permanent license version on DVD/download.

Office365 is a one shot deal $99 a Year fee paid Once. They also provide a DVD version as well but cost more current product but is available on DVD. They have the option of using SkyDrive MS equivalence to CC  only a Million times  more reliable. Or you save to you computer as you normally do.

For now the sync server for CC which affects sign in and Sync has been broken since Monday. The people working on it have no idea what's wrong and no earthly idea how to fix.  If  you can't sign in and can't use CC what's the point in having it. There is long runing thread. on Creative Cloud Forum it 3 pages going on 4 about this. Users of CC are PO'ed and the ones like me that don't want to rent are our arguments being fullfilled.

I was considering going to CC. But after this week's debacle I don't know whether I will.  I Just don't trust the dependability of Cloud or the security of it. I compare it to politicians. Knowing adobe they probably using one system so if it melts down every one products service and files wil be unretriviable.

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New Here ,
May 18, 2013 May 18, 2013

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Noel said:

"Hate to be a Devil's Advocate, but if YOU hired a lawyer, would you want to be sure whatever legal agreement you were writing up gave your potential adversary rights?

Let's get real here.  EULAs have been around forever, and they have always been one-sided."

Agreed and I'm not criticizing Adobe for protecting their business. Just pointing out that my protection—specifically my ability to use their software and open files I have created—will be diminished under the new scheme.

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LEGEND ,
May 16, 2013 May 16, 2013

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Renato Cillero wrote:

Some of us give their older versions of photoshop to our kids to learn and hey maybe one day when they leave school and work in the creative world because of that old version of photoshop dad gave them, end up buying the latest version of adobe CS for themselves. But if I rent it, well bad luck, only I can use it on my computer (One user at a time) and too bad everyone else in my household.

I don't mean to be critical of you, but if you have been doing this with versions you upgrade from you have already been violating the terms of the End User License Agreement.

-Noel

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Adobe Community Professional ,
May 16, 2013 May 16, 2013

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Go to http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_creativesui... to purchase the "traditional" CS6

I think these are download only, so write backups to DVD as soon as you download... for an upgrade, click to BUY a product and then change FULL to UPGRADE in the buy window

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New Here ,
May 17, 2013 May 17, 2013

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Here's the thing: right now I am responsible both for my backups and for my ability to complete jobs on time. I go to great lengths to ensure I have redundant backups in different locations, and of course, I watch my schedule and deadlines very carefully so I never leave a customer disappointed. Under Adobe's cloudy new scheme my ability to guarantee jobs on time is compromised. The server could go down at the worst possible time. Adobe could simply decide to discontinue the service for business reasons. Remember, it's their business they are protecting, not yours.

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LEGEND ,
May 17, 2013 May 17, 2013

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Photofred,

While I am not a fan of the CC concept/business model, and will likely just stop where I am, with CS 6, one thing to consider is that the log-in to the server is just for the monthly validation of the subscription. Now, I have not read a stated policy of what Adobe has as a backup plan, should that/those server(s) go down, exactly when your (or any other user's) subscription is due, I would anticipate that the issue would be corrected in a timely fashion, to allow for a connection to be established.

Unlike some previous software billing models, where the subscribed-to software would only be availabe from a daily download, the Adobe CC programs will be on one's system, and only that monthly connection for subscription validation, will be the big change, along with, of course, the billing structure.

Hunt

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New Here ,
May 18, 2013 May 18, 2013

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Hey Bill,

I think you might agree: verification once a day, verification once a month, either one is unacceptable when compared with once per install. 🙂

Another issue is losing control of which version I use. Will I be able to chose not to update when the cloud wants to? What if an automatic update breaks something at the end of a huge project. I don't know the answer to that.

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LEGEND ,
May 18, 2013 May 18, 2013

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photofred wrote:

Another issue is losing control of which version I use. Will I be able to chose not to update when the cloud wants to? What if an automatic update breaks something at the end of a huge project. I don't know the answer to that.

Yes, you can choose not to update. Furthermore, Adobe recently announced they will be archiving older versions and making them accessible, so you can install an older version if you need to.

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LEGEND ,
May 18, 2013 May 18, 2013

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I have posted this question several times in other related threads, without receiving even a semi-official answer. What happens in those many, many countries -mine included- where the Cluod version is not available?

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Mentor ,
May 18, 2013 May 18, 2013

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Can we say SOL

Adobe hasn't thought about that. Probably not interested. Ther may be countries that ban this as illegal in their country.  Perhaps starting with EU. and Spreading to China and South America.  Talk about crimping sales!

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LEGEND ,
May 18, 2013 May 18, 2013

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Well, I was partially wrong. It would seem that finally Adobe has acknowledged that Latin America is not just Mexico and Brazil, and CC seems to be available in other countries such as mine. However, when I tried to see how the thing works -without the slightest intention of subscribing- I was first asked for my Adobe ID and password. After introducing them, I was told that my email address had not been veryfied, and wass told to click on a button to verufy it. I did, and the response was that my address had already been veryfied or belonged to an inexistent account. I was then  warned by my email program that I had new emails, and found that one of the was from Adobe Creative Cloud. I was there asked to verify my email address by clicking on a Verify Now button. But when I went to that button, I was told that the associated URL  was synctactically incorrect, and nothing happened when I clicked on the button.

In short: tha CC site does not recognize my Adobe ID, and I am offered a non-working way of verifying it, so that I am unable to enter the site. Not very encouraging or friendly in my opinion.

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LEGEND ,
May 20, 2013 May 20, 2013

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Claudio,

Your situation is not one that I have read of.

I can imagine that Adobe has just not sorted things out completely yet - at least that is my hope.

Sorry to hear of your plight.

Hunt

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LEGEND ,
May 22, 2013 May 22, 2013

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Hello Bill,

Just for fun, I have just tried again getting into the adobe.com site. This time my ID was accepted at once, and I had no probnlem changing my personal data (we have very recently left the house that was our home for 42 years and moved to a new apartment, a very traumatic experience, but things are beginning to settle down). So it would seem that I was affected by one of the many and frequent Jive glitches, this time -and fortunately- a temporary one.

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Explorer ,
May 23, 2013 May 23, 2013

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This IS a kick in the head. But, studies have shown people like to be kicked in the head and Wallstreet is very happy with Adobe for kicking you in the head. Kicking you in the head is clearly the optimal way of destroying one's customer base and replacing it with, well... people kicked in the head.

I'm sorry adobe... but obvious money grab is obvious. Very disappointed and no confidence in you as a reliable company after this.

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Participant ,
May 23, 2013 May 23, 2013

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ygt42876 wrote:

This IS a kick in the head. But, studies have shown people like to be kicked in the head and Wallstreet is very happy with Adobe for kicking you in the head. Kicking you in the head is clearly the optimal way of destroying one's customer base and replacing it with, well... people kicked in the head.

I'm sorry adobe... but obvious money grab is obvious. Very disappointed and no confidence in you as a reliable company after this.

Now this is not going to be read by the Adobe hierarchy because they are too busy enjoying the fruits of their kicks!!

The only people reading these forums are: Professional Pirates (yours sincerely here ), unpaid MVPs who have nothing better to do, and of course, octogenarians who are passing their last few days on this planet.

Perhaps Adobe's final kick to your head must have damaged your brain.  I hope not because your custom is vital for the survival of Adobe.  Anyway, what exactly are you disappointed about?  You can still buy CS6 products and if you want something else to replace Adobe then the nearest one is Corel.  It is worth a try and you get update offers based on your Adobe products.  They are looking for new customers.

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New Here ,
May 28, 2013 May 28, 2013

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What they are looking at is making more money from ongoing subscriptions and reducing piracy. A good business model if you look at it from their point of view.

As for myself I would prefer to have some progam functionality available on my computer as sometimes the cloud just is not available.

cheers,

Alex Zemkus

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