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1. Installed Adobe XI Standard in May of 2012
2. Yesterday, downloaded Pro upgrade.
3.Have no idea where the key is from May 2012 install
4. Can't use upgrade.
5. Looking for alternative to Adobe XI Pro
6. VERY POOR CUSTOMER SERVICE
This forum is only to discuss how the forums operate, not products
If you go to the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the Adobe product you use
There is no such thing as "Adobe XI Standard"
Do you mean Acrobat?
If yes, use the link above to find the correct forum
MF610302 wrote:3.Have no idea where the key is from May 2012 install
Check your email messages from May 2012.
Or login to your Adobe ID, then go to 'My Adobe' | 'My Products'.