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Many times people will come into to the forums (especially Photoshop) in a panic and toss out a few sentences with no information. Sometimes forum volunteers can offer up a good answer if the problem is common, but what I think is needed is a graphic such as the one I saw in the old Japanese forums. It was a "sticky" and a quick guide as to how to ask the question. This is machine translated, but perhaps the community can fix it up and hopefully it can be adopted. It would save a lot of back and forth.
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People ignore sticky notes at the top of a forum, so I have a list of links that I post to ask for information
When you ask a question you need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/...
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-ne...
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Well, that gives me an idea. Maybe I can fix it up as a "quick guide" next time and add it as a reply when needed.
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HINT: Set-up the Macro feature your forum account settings. It's a big time saver. In fact, I wish I had more Macros.
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Whatever happened to the request for more macros? I haven't checked the requests doc in a while.
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Too many links in a post also sets people off.
I tend to skip them and look for a direct straight forward answer.
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Maybe also helpful in most cases.
An image like that:
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I so prefer when people post the pic directly into the text box. So much easier.... as I would prefer not to download images. If they were just posted into the text box, then we would see them in two seconds and answer faster.
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Not exactly the same, but I've just created the Community How-To Guide - Tips & Best Practices
Feel free to share it with any community members that may need some guidance. Thanks!
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That rocks Silvia!!!!