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topics are annoying and, as far as i can tell, useless. so just do what you did: pick one and forget it.
By @kglad
Topics are essential for some fora. And it's annoying, when users select all or irrelevant topics. It's, however, a feature that is not well understood, and topics are often ambiguous.
Topics are essential for some fora.
By @Abambo
Do you mean non-Adobe fora? I'm not aware of them being useful in these Adobe fora.
I've always understood that they are a mandatory feature of the Khoros platform which drives these Adobe forums so we just tolerate them but never use them in any useful or meaningful way
Acrobat has an exhaustive list of topic TAGs to cover all its nuances.
Other products have vastly different topic TAGS.
When in doubt, select HOW TO.
To me, the pre-selections in those screenshots, especially the Acrobat tsunami, are overwhelming for most users and detrimental to the intent of the tagging feature.
They also add friction to the forum for newbies trying to get an answer to a simple question.
When in doubt, select HOW TO.
I doubt users even put that much thought into it. Besides there's no How To tag in some forums such as Photoshop or Lightroom. In that case, just click Windows or Mac or both.
Anyway, I get the intent of topic tagging but I see it as an exercise in futility. To be successful, it should be curated by AI or forum admins for consistency and accuracy (which we know won't happen). Then the forum search would be useful.
Or at least can they add a few more topics or let us put in our own topics or something?
By @Alphabet Publishing
I remember being told that there is a limit as to how many topics can be used. Each board gets to choose their own topics, and some to a better job than others. No, we cannot put in our own topics; I wish we could!
When a post is moved because it is in the wrong place, it will end up topic-less unless both forums have matching topics. "Windows" and "Desktop-Windows" are not identical and the topic will disappear when the thread is moved.
Jane
none of the topics had anything to do with my question, so I just picked one at random.
By @Alphabet Publishing
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That's fine. Topic TAGS are not important.
how does one suggest they get rid of them?
By @Alphabet Publishing
Tags are part of the forum software, which is created by Khoros, a third party. Each board can decide which tags to use — some might use 4; others might use 15. I think you would have to go to each individual board to make the request, and in my personal opinion, it would be a lot of effort that would go nowhere.
Some boards have Discussions, Ideas, and Bugs in the forums. For others you would need to go to UserVoice for Ideas and Bugs. There is one board for an app that I use that I could never find an appropriate tag for, and it took me several years to get them to add a new tag, which they finally did — they call it "general".
Some boards have tags, but do not make them required.
Community Experts are volunteers and are not always privy to everything that is known to staff.
I didn't say say the tags are meaningless. I said they can disappear when a post is moved from one board to another if the tags are not an exact match. Staff may use them analysis (that's a guess with nothing to back it up.)
For this board, here are the tags, and I think they are reasonable. I don't know if they are required when a new post is created.
Yes, you can post ideas to the Ideas section.
I don't think my replies are helping you, so I will leave this thread.
Jane
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