[Bug] Can't update displayed screen name

[LinSims]

As stated in this thread, making a change on the Adobe Account My Profile page to the screen name doesn't seem to be propagating. Customer Support apparently gave the same information I did, so I suspect there is a break in the communication between the Adobe account information and the new community boards. 

[Nancy OShea]

I also reported this problem yesterday.

https://community.adobe.com/t5/Community-Feedback/Forum-Bug-Cannot-change-forum-screen-name-from-acc...

[LinSims]

I had not seen that. Sorry about that!

[LinSims · Accepted solution]

I PM'd Melissa about the issue. She says that Adobe is aware of it and is working on a fix, but they have no ETA.

Edited on 03/26/2020: This is still an issue, but there is now a workaround. If the change you make to your username is still not propagating to here, post a message in the thread below and an employee will fix it for you.

https://community.adobe.com/t5/community-help/how-to-change-your-community-username/td-p/10962234

[John Waller]

>> Adobe is aware of it and is working on a fix, but they have no ETA.

They must have a very long and ever-growing list of required fixes by now.

With updates being deployed in fortnightly batches - following a priority list set by Adobe which does not necessarily reflect what we see requested in these forums - some fixes may take months.

[bmasselink]

Same issue. @adobe: please fix this!

[#Blackpaw]

Same here. 😞

[lynnmelanson]

Same problem here.  The availability of my email led to 2 phishing attempts.  This is urgent.

[Kemwer]

Same problem, really frustrating Adobe doesn't take the time to even respond

[LinSims]

Go to this post in Community Help. If you can't change your screenname on your Adobe profile, post to this thread and an employee will fix it for you:

https://community.adobe.com/t5/community-help/how-to-change-your-community-username/td-p/10962234

[Nina Gonzalez]

I need my account name updated. For some reason my account name is displayed in all lower case. I just need a simple update to captialize the first letter of my first and last name. 

[Amebr]

@nina, if you click on the link in the correct answer post, you can make your request there. I believe that post is monitored by Adobe staff.

[Nina Gonzalez]

Will do. Thank you!

Sent from Mail for Windows 10