Can't change my Avatar

Explorer ,
Sep 20, 2009 Sep 20, 2009

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I want to upload a custom Avatar, but when I do It tells me I have to delete some of my other custom Avatars which there aren't any.

Any ideas?

TIA

Chris

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correct answers 1 Correct answer

Mentor , Sep 21, 2009 Sep 21, 2009

curt y wrote:

You are allowed only one custom avatar.  It should show it and then (delete) below it.  If I read your message correctly you have no custom avatars so not sure why you would get the message to delete it.

I understand that and the op evidently does as well. His problem was he was attempting to upload and Avatar, didn't have any previous ones and was receiving this message.

The only possibility I see is perhaps he tried to upload an avatar and was unaware there is a waiting que to have

...

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LEGEND ,
Sep 20, 2009 Sep 20, 2009

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RotoRouter wrote:

I want to upload a custom Avatar, but when I do It tells me I have to delete some of my other custom Avatars which there aren't any.

Any ideas?

You must be in the wrong place! It is done in the Edit Forums Profile part of the Your Stuff >Profile dialog.

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Mentor ,
Sep 21, 2009 Sep 21, 2009

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Wouldn't stand to reason if he is at the point he is uploading a custom Avatar that he would be at the window you are suggestion. He's indicating That he wants to upload an Avatar but he receives a message hehas tommany already and needs to delete some. When in fact he has not uploaded any.

To add a custom avatar is should be saved eithr as a jpg or png formatt. It can not be over a ceratin leghth and width and the size is limited I had to work with mine for about a 1/2 hr until I could get it adjusted just right. and even then you have to wait so many hours before you can even set it as your default avatar.

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LEGEND ,
Sep 21, 2009 Sep 21, 2009

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You are allowed only one custom avatar.  It should show it and then (delete) below it.  If I read your message correctly you have no custom avatars so not sure why you would get the message to delete it.

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Mentor ,
Sep 21, 2009 Sep 21, 2009

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curt y wrote:

You are allowed only one custom avatar.  It should show it and then (delete) below it.  If I read your message correctly you have no custom avatars so not sure why you would get the message to delete it.

I understand that and the op evidently does as well. His problem was he was attempting to upload and Avatar, didn't have any previous ones and was receiving this message.

The only possibility I see is perhaps he tried to upload an avatar and was unaware there is a waiting que to have them approved, and tried to upload another. Or there is an errant errow message.

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Explorer ,
Sep 21, 2009 Sep 21, 2009

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Hey thanks Phillip,

I was not aware that it was waiting for approval.

Cheers,

Chris

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Adobe Community Professional ,
Sep 21, 2009 Sep 21, 2009

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It may be time for a PM, Chris.

http://forums.adobe.com/thread/493829?tstart=0

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Explorer ,
Sep 21, 2009 Sep 21, 2009

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"Time for a PM"... ?

I can be slow on the uptake.

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LEGEND ,
Sep 21, 2009 Sep 21, 2009

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Hi there

I believe PM is shorthand for "Private Message" (or Private Massage if you happen to be a bad typist!).

Cheers... Rick

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Explorer ,
Sep 21, 2009 Sep 21, 2009

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Hey Rick,

That would be it

Cheers,

Chris

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LEGEND ,
Sep 21, 2009 Sep 21, 2009

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Well, it seems that you got it handled.

To reiterate for others, just as Phillip states, one can only have one custom avatar. To replace that one, it must first be deleted. Also, that new custom avatar might take from a day, to a few weeks, to be "certified." It seems that mine took almost two weeks.

Your experiences will likely help others.

Hunt

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Guru ,
Sep 22, 2009 Sep 22, 2009

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It took 2 weeks to get Alcohol Permit approved.

the_wine_snob wrote:

Well, it seems that you got it handled.

To reiterate for others, just as Phillip states, one can only have one custom avatar. To replace that one, it must first be deleted. Also, that new custom avatar might take from a day, to a few weeks, to be "certified." It seems that mine took almost two weeks.

Your experiences will likely help others.

Hunt

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LEGEND ,
Sep 22, 2009 Sep 22, 2009

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Hey, two weeks and a few $1000 under the table, and I'd be OK with the permit to sell. In my case, it was for personal consumption by an adult...

Good one! Got my laugh for the afternoon.

Thanks,

Hunt

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Adobe Community Professional ,
Sep 22, 2009 Sep 22, 2009

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Chris,

"Time for a PM"... ?

I can be slow on the uptake.

In post #4 I linked to the original thread in the Illustrator forum where I suggested your posting here, used both the full term Private Message and the abbreviation PM for it, and provided links to PM John and Kathy, which you did not need thanks to Phillip: http://forums.adobe.com/message/2257007#2257007

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Explorer ,
Sep 22, 2009 Sep 22, 2009

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Hey Jacob,

Thanks for following through.

I must say I am enjoying this forum. It's the helpful attitude of the "inmates" and the "bent but not broken" sense of humour that prevails, that makes me come back for more.

All the best.

Chris

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LEGEND ,
Sep 23, 2009 Sep 23, 2009

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LATEST

Glad that you got that custom avatar approved, and in less time than it took me.

In general, the spirit of these fora is great. Yes, we all have our frustrations, and things could (maybe WERE) better, but we find a way to get by.

If most of us did not want to help other users, we would not bother.

Enjoy,

Hunt

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Sep 21, 2009 Sep 21, 2009

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Did this get cleared up? I see that you do have one custom avatar uploaded (it is an orange circle with a blue/green shape at the top), but not selected.

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Explorer ,
Sep 21, 2009 Sep 21, 2009

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Yes all good now thanks John.

--

Chris

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