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Can't change my screen name and profile image

Community Beginner ,
Feb 23, 2020 Feb 23, 2020

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I did some changes in the "account settings"->"edit on adobe account"->"profile/change" and nothing happened to my forum profiles.

Please help

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Adobe Community Professional ,
Feb 23, 2020 Feb 23, 2020

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Did you try signing out and then back in?

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Adobe Community Professional ,
Feb 24, 2020 Feb 24, 2020

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I suspect they are having the usual problem of the change not propagating from the profile to the community forums. This is a known issue that Adobe still hasn't fixed.

 

I'll let an employee know that you want a name change. Is the name you want in your profile?

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Adobe Community Professional ,
Feb 24, 2020 Feb 24, 2020

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More explicitly, what name do you want to appear in the forums? Please reply here.

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