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Can't login from Phone via firefox error:

LEGEND ,
Oct 14, 2019 Oct 14, 2019

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All of a sudden, I can't log into the Adobe support forums from my Samsung. It wants a username, after giving it that it pops up my avatar, while asking for the password.

 

But when I give it the password, it goes to the main forums list page ... with the "Sign in" box showing. Repeatedly. Until it finally gives the following error message ...

 

1c59c84e-7690-4d1e-828b-200084330639

 

What the ... ?

 

Neil

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LEGEND ,
Oct 14, 2019 Oct 14, 2019

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the auto script Adobe is using for sign in has issues i.e, the server is a long way away and busy doing other stuff

 

the error message is an IP address that isn't talking back in time... there is nothing we can do from our end mate

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Community Expert ,
Oct 15, 2019 Oct 15, 2019

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Moved to Community help

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