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Cannot change Adobe password

Community Beginner ,
Mar 15, 2024 Mar 15, 2024

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I normally login with my Google account but I'm now trying to set a new password, no matter what password I use I get the following error:

 

"does not contain your name or email address"

 

This happens even when I choose 'Suggest strong password' from Google Chrome

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Bug , Community Information , General Feedback , How to

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correct answers 1 Correct answer

Community Expert , Mar 15, 2024 Mar 15, 2024

are you signed in with your account id?

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Community Expert ,
Mar 15, 2024 Mar 15, 2024

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are you signed in with your account id?

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Community Expert ,
Mar 15, 2024 Mar 15, 2024

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I agree with Kglad. Make sure you are signed into your CC id.

Lee- Graphic Designer, Print Specialist, Photographer

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