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I've tried several times to change my profile picture with no luck. Image is meeting all the specs. I go to upload the image and it sits for about 5 minutes before the pages moves, it then goes to my profile page and has no picture selected.
Here's the pic specs:
confirmed! there's something wrong. trying to change mine and getting the same results. hangs like page loading (firefox busy indicator spinning) then nothing.
oops. wait. 2nd attempt yeilds an error:
Network Error (tcp_error)
A communication error occurred: "" The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time...
For assistance, contact your local help desk.
aaaaand... refresh and it CH
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I wanted to also say that I've tried with several different pics, changed sizes, even tried a different browser and it still doesn't work.
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I think it is scanned and reviewed and that can take a day or so. At least that is way with avatar.
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It doesn't show that it's pending or anything like it does when you change the avatar though.
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curt y wrote:
I think it is scanned and reviewed and that can take a day or so. At least that is way with avatar.
i don't think so. profile pix are immediate. we even discussed this within days of this mess of a forum going "live" (yes, i'm using that term loosely).
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Are you sure you're in the right place and not in a graphics program... ???
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Huh? What you are talking about? In trying to change my profile pic on the forums HERE.
I posted the above images to show that I am meeting the specs.
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If you upload a Picture to your Profile if right size it will upload in an instant.
If your uploading an Avatar even if you meet spec there is a delay of often 48 hr before they approve it and it shows up.
I know when I first set up avatar for my account after I go sized right it was 72 hrs before it showed in Avatar list and I was able to use it.
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I still think something's screwed up. I've tried several times. It takes about 5 minutes of loading, no error or anything, and goes directly to this:
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confirmed! there's something wrong. trying to change mine and getting the same results. hangs like page loading (firefox busy indicator spinning) then nothing.
oops. wait. 2nd attempt yeilds an error:
Network Error (tcp_error)
A communication error occurred: "" The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time...
For assistance, contact your local help desk.
aaaaand... refresh and it CHANGED. my profile pic should now be lauging stevie b
mindy, try again...
dave
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Thanks for checking on it.
I am in the processing of trying again (this file I'm trying now is larger in size)...been going for 6 minutes now.
I had previously refreshed and tried again....I'll wait this one out and see how it goes.
EDIT= it's been trying to upload for 10 minutes....guess I'll try again later.
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I finally got it to change!!!
Now you can see me (as a blonde last summer) and my other dog.
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cool beans!
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I'm pretty sure this is related to the queue of file attachments. We had the same issue about a week ago and it cleared up when a bunch of files finally made it through the virus scan (which is not built into the forum software, it is a separate service). Still researching the cause of the delays in the scanning.
John
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dave milbut wrote:
cool beans!
Heinz meanz beanz