Change forum name not working.

[Axondes]

In the adobe account settings, I have tried changing my account holder name, my forums name, my screen name, and pretty much every option available. I still am not able to change which name is displayed on forums.

[mytaxsite]

Draceon wrote:

In the adobe account settings, I have tried changing my account holder name, my forums name, my screen name, and pretty much every option available. I still am not able to change which name is displayed on forums.

You clearly missed this settings:

It's pretty simple if you look at it.

Good luck.

[Axondes]

Thanks for the reply, and yes I have done this already. I made sure to check all the options before posting the question.

[Axondes]

It uses my account holder name instead.

[mytaxsite · Accepted solution]

The reason it uses your Account Holder Name is because you are logged in.  We only see as Draceon.  You can check it by launching another browser like Internet Explorer if you are already logged in and using Firefox or vice versa.

To check something, always use a browser in which you are not logged in so that you become Anonymous like all of us here.

[Axondes]

Thank you very much, I was not aware that it works like that.