Download orders

[mboutron]

Hi!

I don't know in which forum to post my question, so I do it here...

I'd like to know how I can get the PDF bill of my past orders. I did not find any link in my account...

Thanks a lot for your help!

[John T Smith]

This forum is to talk about the forums, not products

I think you need to contact sales... click the big red A at the top left to go outside the forums, to Adobe's pages, and find the sales or contact links

[mboutron]

Sorry for my mistake...

Unfortunately, they do not provide any email address for that kind of support....

[Claudio_González1]

Did you try here?

https://www.adobe.com/support/service/

[mboutron · Accepted solution]

Thanls for your help, finally I went through the chat to get some help!

[pwillener]

Another time go straight to this forum http://forums.adobe.com/community/download_install_setup

[Claudio_González1]

mboutron wrote:

Thanls for your help, finally I went through the chat to get some help!

Is this really the correct answer?

[Jacob Bugge]

I am afraid such mislabelling occurs regularly, Claudio.

I have seen exact equivalents twice or thrice in the Illustrator forum within the last week.

One of the sillinesses of the silliness, of the way pointsgiving has found its way into these forums, is that the OP may (obviously unintentionally in most cases) tick own answer(s) as Correct/Helpful.

[John T Smith]

>really the correct answer?

For this one, I would say yes... since dealing with the customer store is not done here, or by us other users, a chat session was most likely the only way to get an answer

[Claudio_González1]

John T Smith wrote:

>really the correct answer?

For this one, I would say yes... since dealing with the customer store is not done here, or by us other users, a chat session was most likely the only way to get an answer

And wouldn't it be just possible that he found how to conduct a chat session through the help he was given here?

[mboutron]

Actually I was hoping to find a form to contact the customer service, as my english is not fluent and I had a hard time chatting.

So yes this is the correct answer, I 've been through the chat and they helped me.

Thanks guys!